Hello Albert,

Please try to add this Custom CSS below of this piece of code that you found as related to block 18 and check the results.

Hope this helps!

Thank you for the message!

Hello liziweb,

Please try the code below and add it in Theme panel->Custom CSS area.

The code is ->

.sf-menu > .current-menu-item > a{
color:black!important;
}

The result you should see here-> http://screencast.com/t/lHqLy9Dn0sUo

If is not what you mean, please provide more details about this.

Thank you for the message!

Hello ape,

Please notice that DON’T MISS is a block on the homepage wich is added with Visual Composer. If you want to edit, you have to access the block settings like this -> http://screencast.com/t/BGcbqljeXPD and Style hunter, Vogue, Travel are some categories on the site and you have access for it from the panel like this -> http://screencast.com/t/yzXm6myShMKU -> http://screencast.com/t/oYC9gBoRb5e

For more information about blocks, and mega menu, please consult our documentation here -> https://forum.tagdiv.com/block-settings-tutorial/ -> https://forum.tagdiv.com/mega-menu/

If is not what you mean, please provide more details about your desired changes and also, provide your website URL so I will be able to provide a more accurate response.

Hope this helps!

Thank you for the message!

Hello BigN0701,

Please try the code below and add it in Theme panel->Custom CSS area.

@media (max-width:767px){
.td_block_big_grid_4 {
padding-bottom: 2px;
}
}

Thank you for the message!

Hello svharishtech,

Our theme uses a lot of predefined thumbnails in blocks and modules. If you check the Theme panel->Block settings area you can see the list with all dimension of the thumbs wich is used in the theme and which elements -> blocks/modules uses -> http://screencast.com/t/tQuimSer9 If you want to exclude the cropping system wich you have to use the right dimension for your images.
Our theme uses the system of cropping from center to top. The theme uses thumbs to reduce the page size and speed up page loading time. From each image uploaded are generated thumbs for each thumb size used by the theme. Basically, when a post it’s displayed on the page in a block, the featured image displayed is not the one which you uploaded in the media file, it’s a thumb cropped from the original image at the precise dimension. To change the picture orientation most likely you will need a different cropping system. We use a WordPress function – add_image_size() – you can read about it here – https://codex.wordpress.org/Function_Reference/add_image_size – and here – http://www.davidtan.org/wordpress-hard-crop-vs-soft-crop-difference-comparison-example/
Our theme crop (cut) thumbnails in some cases to avoid creating a lot of thumbnails in order to reduce to load more spaces on the server.

Hope this helps!

Thank you for the message!

Hello praxs4u,

Please notice that you have to make a website run faster you will need to have at least basic knowledge not necessarily ‘tech savvy’.

You will need to follow this tutorial on page speed:
https://forum.tagdiv.com/how-to-make-the-site-faster/ Gzip compression needs to be active and also read about how you can compress the images. I suggest to getting someone to help you if you cannot manage.
Also please make sure that Speed Booster is active, check System Status for this – http://screencast.com/t/LDPniI0Qpv The plugin is tested only with these plugins – http://screencast.com/t/hcjLnOqh4i2 and if you have others active it will be automatically disabled.
In order to use the TagDiv speed booster with all plugins, you will need to remove this code – http://screencast.com/t/RZLIOPUNdqh

Hope this helps!

Thank you for the message!

Hello seosmart,

I suppose that you are referring to the excerpts. If you want to change the length of this, you can change from Theme panel->Excerps for each module, like this -> http://screencast.com/t/LOvFYRIP

If is not what you mean, please provide more details about your problem and also please provide your website URL so I can further inspect the problem and can give you a more accurate response.

Thank you for the message!

Hello Hivvu,

If you want to create a custom module you have to use API method and this is for advanced users. Please consult our documentation here -> https://forum.tagdiv.com/td_api_moduleupdate/ -> https://forum.tagdiv.com/td_api_moduleadd/ Please notice that are not a simple task and is required to have some hard-coding knowledge to finish with successful this implementation.

Hope this helps!

Is is not what you mean, please provide more details about your desired changes.

Thank you for the message!

Hello Vesa,

I have checked your image and saw that you do not have Visual Composer installed. Please try to update it to the latest version and also and the other that come bundled with our theme. Please try to redo your menu because on the 6’s version was changed and differs slightly from 4’s version. Also, please provide more details about what kind of layout do you want to have so I will be able to provide a more accurate response.

Thank you for the message!

Hello Sayeed,

If you want to hide the More Article Box for Desktop version, please try the code below and add it in Theme panel like in this image -> http://screencast.com/t/IUyMu7xvu

.td-more-articles-box {
display:none;
}

If you want to decrease the space below the title in the More Article Box, please try the code below and add it in Theme panel->Custom CSS area like this -> http://screencast.com/t/obtLEeHjc

The code is ->

.td-more-articles-box-title {
margin-bottom: 5px;
}

The result you should see here -> http://screencast.com/t/ANyGXR68

Thank you for the message!

Hello

If you want to reduce those paddings, you have to decrease the width of the td-outer-wrap container. Please try the code below and add it in Theme panel->Custom CSS area.

The code is ->

.td-boxed-layout #td-outer-wrap {
width: 1116px;
}

The result -> http://screencast.com/t/0T2gpO9V

If you need more assistance in this regard, please provide your website URL so I can further inspect it.

Hope this helps!

Thank you for the message!

Hello salimnazer,

At the moment, the single way to use it is how I presented you above. In a future update, it is possible but we cannot say for sure if it will get done in the next update because we have a big list of fixes, improvements and suggestions to implement. It’s hard to filter them and select which one gets implemented now and which one gets postponed. The developers will decide if it gets done or not, though.

Thank you for the message!

Hello calisangels,

Please send us an email at contact@tagdiv.com with your credentials so we can further inspect the issue. Also, please provide the link of this topic so we know who you are and what the issue is.

Thank you for the message!

Hello muaythaiguy,

Unfortunately, there does not come from our theme, sorry! I have checked your page and saw a lot of unknown classes wich does not come from our theme. http://screencast.com/t/kcCP4vDw6NZB
Please check the file of the plugin and trying to find the exact place where is introduced the link because we cannot provide support for untested plugins, sorry! Also, I can recommend you to make a redirect to this link, using some Redirects plugins.

Hope this helps!

Thank you for your understanding!

Hello hedfox,

I have tested on my side the both versions and the featured image will be displayed as expected. Please ensure you have added the featured video in the right field otherwise, the featured image will not be generated. http://screencast.com/t/CLFpFxQ7iR8j

If is not what you mean, please provide more details so I will be able to provide a more accurate response.

Thank you for the message!

Hello Maros K.,

I suspect this kind of issue to come from interference the untested plugins with our theme. Please try to disable all the active plugins, leave just Visual Composer and instal only the plugins that come bundled with our theme and rule out the conflicting plugins.

Hope this helps and let us know how it goes!

Thank you for the message!

Buna nicolai,

Am verificat la mine pe tema si pentru Stilul 12 se aplica toate setarile ce le introduc in Theme panel la Active & Hover Color…ar putea fi o problema cauzata de alte plugin-uri folosite de dumnevoastra si care ar putea interfera cu aceste setari. Incercati fara alte plugin-uri, doar cu Visual Composer activat si verificati daca eroare persista.

Am verificat site-ul dumneavoastra si am vazut problema cu meniul pe bara de menu sticky. Va rog sa incercat codul de mai jos si sa-l plasati in Theme panel->Custom CSS area. La fel, pe tema default, fara alte plugin-uri functioneaza corespunzator…functionalitatiile altor plugin-uri ar putea deranja pozitia meniuluisi sa rezulte aceasta eroare. Cu codul de mai jos ar trebui sa se repare aceasta problema.

.sf-menu, .sf-menu ul, .sf-menu li {
margin-left: 20px;
}

Rezultatul il puteti vedea aici -> http://screencast.com/t/gYPB2nKnG

Sper ca sfaturile mele v-au fost cu folos si astept sa imi spuneti cum va functioneaza!

Multumesc pentru mesaj si o zi frumoasa in continuare!

Hello carringtonb,

Unfortunately, our theme does not have such an option to display the views only for certain posts article but another possibility, in this case, would be to use a bit of CSS to hide it for a certain post. Please try the code below and add it in Theme panel->Custom CSS area. In order to achieve for a specific post, you have to target it by post id. You have to do this manually for each post.

.postid-145 .td-post-views {
display:none!important;
}

The result you should see here -> http://screencast.com/t/pCT2eVSaSe2

If you want to make it automatically, it is necessary to implement some conditions in the core file and this entails custom work. If you are not aware the with the steps in this regard, please consider hiring a freelancer/developer to implement this functionality for you in our theme because we cannot provide custom services at the moment, sorry! Also, you can find some plugins with this functionality and test it and check how it works for you.

Hope this helps!

Thank you for the message!

Hello,

@JBH, we removed the quotes shortcodes, we use HTML with classes now. The quotes are not updated by the script, sorry. We tried to add them but on some cases, there was a chance for errors to appear an we decided not to include them in the script. From now till then, the quotes you can set it from your editor, like this -> http://screencast.com/t/Y8Uuz5xP

Try to add the following code at the end of the functions.php file – http://screencast.com/t/OWxqEsYVK – http://pastebin.com/NZEJsWQZ

@midronepro, if you want to achieve that gradient border, please try the code below and add it in Theme panel->Custom CSS area.

.td-header-gradient:before {
background: transparent url('data:image/png;base64,iVBORw0KGgoAAAANSUhEUgAAAAEAAAAMBAMAAABRpcpkAAAAD1BMVEUAAAAAAAAAAAAAAAAAAABPDueNAAAABXRSTlMGAhQQCyEd++8AAAAUSURBVAjXY1AAQgMgdABCCBAAQQAT6AFRBPHcWgAAAABJRU5ErkJggg==');
}

The result -> http://screencast.com/t/5ouxZHIMpQ

Thank you for the message!

Hello mikebare,

This kind of delay it might be caused by the interference between your untested plugins. Please try to disable all the active plugins, leave just Visual Composer and install only the plugins that come bundled with our theme and rule out the conflicting plugins. Check your backend after this advice and see if your problem is still there. Also, try to enable one by one and trying to identify what kind of plugin generate this problem.

Hope this helps and let us know how it goes!

Thank you for the message!

Hello @Albert, before you change the root parameters for your fonts, you have to remove your custom modification from your Custom CSS area to avoid the code duplication.

@gstern, our Speed Booster plugin has been designed to work properly with some tested plugins, as you can see in this screenshot -> http://screencast.com/t/ojSRErqBEI8 Please note that the Speed Booster plugin disable itself when an incompatible plugin it’s installed. We added this measure to avoid conflicts with the plugins that won’t allow moving their CSS/js resources at page bottom. To keep it always activated comment or delete the indicated lines from td-speed-booster.php: http://screencast.com/t/RZLIOPUNdqh You can check this topic for more information about speed booster usage: https://forum.tagdiv.com/topic/speed-booster-questions/

Hope this helps!

Thank you for the message!

Hello mahmoudfathymohamed,

If you want to disable the sidebar for the tablet device, please try the code below and add it in Theme panel->Custom CSS area.

@media (max-width: 1140px) and (min-width: 768px){
.td-main-content {
width: 100%;
}
}
@media (max-width: 1140px) and (min-width: 768px){
.td-ss-main-sidebar {
display:none;
}
}

Hope this helps and let us know how it goes!

Thank you for the message!

Hello BigN0701,

I suppose that you have used the 2 column layout from the Visual Composer and you have added the Big Grid 4 like this -> http://screencast.com/t/asvmGUZgfyWl Please try the code below and add it in Theme panel->Custom CSS area.

The code is ->

.td-pb-row [class*="td-pb-span"] {
padding-right: 2px;
padding-left: 2px;
}

If you want to target a certain page where to applied this code, you have to add before the code that I provided you above. For example, if your big grid is on the home page, you can target this page with .home before the code like this ->

.home .td-pb-row [class*="td-pb-span"] {
padding-right: 2px;
padding-left: 2px;
}

The result -> http://screencast.com/t/FDsTHauu1ng

If you want to target the other page, you have to use the page id -> http://screencast.com/t/lgssXeIBFNSf

Thank you for the message!

Salut Cristi 990,

Am inspectat site-ul tau si am vazut bara laterala din dreapta care apare cand derulezi pagina. Aceasta caracteristica vine din tema noastra si este denumita More Articles Box. http://screencast.com/t/kOVKj3EP
Daca vrei sa dezactivezi aceasta functionalitate trebuie sa o faci din Theme panel->Post settings asa -> http://screencast.com/t/O1rxd9sEVi -> aici regasiti toate setarile pentru aceasta optiune.
Daca doriti sa aflati mai multe informatii despre More Articles Box, va rugam sa consultati documentatia noastra aici -> https://forum.tagdiv.com/more-articles-box/

Daca nu este ceea ce doriti sa obtineti, va rog sa-mi furnizati mai multe detalii despre ce doriti sa obtineti.

Sper ca v-am fost de ajutor!

Multumesc pentru mesaj!

O zi frumoasa in continuare!

Hello John,

Please provide your website URL so I can further inspect this problem. It is necessary to know it so I will be able to provide a more accurate response.

Thank yu for the message!