Hello vskaarthi,

Until now, we do not have any reports with this kind of plugin, Thumbnail Upscale. We recommend to our users to use the functionality of this plugin. Please try to disable all the active plugins, except Visual Composer and Thumbnail Upscale, clear all cache and check if your problem is still there. I have installed this plugin on my side and works fine. Or, it is possible to have some errors with other plugins wich could produce this issue. Also, you can try to disable your lazy load function and see how it works. -> http://screencast.com/t/DskJqTaBr4Lc

Hope this helps and let us know how it goes!

Thank you for the message!

Hello haychart,

Unfortunately, our theme does not have such option to control the RSS feeds, sorry. We suggest using some plugins with this functionality or please consider hiring a freelancer/developer to implement this functionality in our theme because we cannot provide custom services at the moment, sorry.

Hope this helps!

Thank you for your understanding!

Hello factoryitalia,

If you want to change the color of background-color on the hover effect, you have to try the code below and add it in Theme panel->Custom CSS area, like this -> http://screencast.com/t/QkUtqgbm1ci

The code is ->

.woocommerce .product a.button:hover {
color:blue;
background-color:red;
}

The result you should see here -> http://screencast.com/t/Ux8Fg1BzzdN

And if you want to change the color of the arrows, please try the code below ->

.td-icon-menu-right:hover, .td-icon-menu-left:hover {
color:red;
}

Hope this helps and let us know how it goes!

If is not what you mean, please provide more details about what exactly do you want to change.

Thank you for the message!

Hello Valejuve,

If you want to add different ads, without AdSense code, you have to use div’s method, like this-> http://screencast.com/t/anPmRKwzwO For more information about Ads area, please check our documentation here -> https://forum.tagdiv.com/header-ad/ because it should be more useful for you.

Hope this helps and let us know how it goes!

Thank you for the message!

Hello marketingthechange,

Unfortunately, this kind of plugin is not tested with our theme and we cannot provide support for untested plugins because we cannot make a statement on what to do because we have no idea of their functionality, sorry! I suggest you address to the plugin author to guide you to the right direction. As you can see, our theme has a list with tested plugins, like this -> http://screencast.com/t/LCj1sexe6

Hope this helps!

Thank you for the message!

Hello Valejuve,

If you want to have the latest version of Revolution Slider, it is necessary to install via WordPress as I explained you above (with .zip file) -> http://screencast.com/t/N5s00xSxvL Our theme come bundled with an older version of Revolution Slider (4.6.93)

For more information about Revolution Slider 5 installation, please check our documentation here -> https://forum.tagdiv.com/how-to-install-revolution-slider-v5/

Thank you for the message!

Hello factoryitalia,

If you want to change font-size, the color of the breadcrumbs, you have to use a bit of CSS. Please try the code below and add it in Theme panel->Custom CSS area, like this -> http://screencast.com/t/2Jrdu8vaYy

.entry-crumbs a {
color:red;
font-size: 20px;
}
.entry-crumbs {
color:red;
font-size: 20px;
}

The result -> http://screencast.com/t/4my67ZekDeo

If is not what you mean, please provide more details so I will be able to provide a more accurate response.

Hope that help!

Thank you for the message!

Hello Sr_Noodles,

If you want to have a text with the underline, you have to use a bit of CSS to achieve it. Please try the code below and add it in Theme panel->Custom CSS area.

.vc_custom_heading a:hover {
text-decoration:underline;
}

The result you should see here -> http://screencast.com/t/OVHh2nYqta

If is not what you mean, please provide more details about this so I will be able to provide a more accurate response.

Thank you for the message!

Hello Valejuve,

You can install the Revolution Slider plugin via WordPress. If you check your code files that you have downloaded from Theme Forest you will see there. For more information about how to install this plugin, please consult this topic -> https://forum.tagdiv.com/how-to-install-revolution-slider-v5/

Thank you for the message!

Hello Brain916,

Please try the code below and add it in Theme panel->Custom CSS area.

The code is ->

.entry-content {
padding-left:25px;
}

The result you should see here -> http://screencast.com/t/s7XMboiICxwZ

Thank you for the message!

Hello mjaffer,

Unfortunately, our theme does not have such option to display your posts in Big Grid as you wish, sorry! As I explained above, Big Grid is a built in Visual Composer element, it is a very complex and is not a simple task to change our functionality. If you want to change the code you have to look after him in js.composer.php file, like this ->http://screencast.com/t/7JSFicsM Please notice that if you want to display more levels you need custom modifications and I suggest to hire a freelancer to do this for you as we cannot provide custom work at this time, sorry!

Hope this helps!

Thank you for the message!

Hello Koznazna,

Please replace the above code, that I gave you this morning, with the below code in your Theme panel->Custom CSS area.

.td-module-meta-info {
display: inline-flex;
}
.td-post-source-via {
padding-left:10px;
}

The result you should see here -> http://screencast.com/t/1VtFDVVwOKux

Hope this helps and let us know how it goes!

Thank you for the message!

Hello eduardopfreire,

Please try the code below and place it in Theme panel->Custom CSS area.

@media (max-width: 767px){
.td_block_big_grid_5 .td-big-grid-post {
padding-top:0px;
}
.td_block_big_grid_4 {
padding-bottom: 45px;
}
.td_block_big_grid_4 .td-big-grid-post:first-child {
padding-bottom:0px;
}
}

The result -> http://screencast.com/t/d7vdujKCO

Hope this helps!

Thank you for the message!

Hello yourlifeupdated,

There is an option for it in Theme panel->Post Settings, like this -> http://screencast.com/t/4YPqwgvRYJ You have to disable this feature and then will not appear in your front-end and neither back-end database.

Hope this helps and let us know how it goes!

Thank you for the message!

Hello lospicos,

Please make sure you have followed the correct steps to enable the sharing buttons like this -> http://screencast.com/t/yeLfm5j7 I have tested on my side and everything seems to work as expected and it should not be any reason to not working if you have enabled only our plugins. If the problem persists, please send us an e-mail with your log-in information at contact@tagdiv.com so we can further inspect the issue. Also, please provide this link of the topic so we know who you are and what the issue is.

Thank you for the message!

Hello sporkhc,

If you want to hide a block title you have to use a bit of CSS to hide it. Please try the code below and add it in Theme panel->Custom CSS area like this -> http://screencast.com/t/Vhqr66pCMChx

The code is ->

.block-title {
display:none;
}

If you want to hide the title only for a block, you have to target it and put it before the above code that I gave you. (for example .td_block_1)

Please notice that you have used Ajax filter from Blocks settings you have to do a bit of CSS to increase the padding top of the block for a better look. (-> padding-top: 32px)

If is not what you mean, please provide more details so I will be able to provide a more accurate response.

Hope this helps!

Thank you for the message!

Hello factoryitalia,

If you want to change the text color from the button, you have to use the code below and add it in Theme panel->Custom CSS area.

.woocommerce .product a.button {
color:blue;
}

The result -> http://screencast.com/t/NV7USQvCs0Rf

If is not what you mean, please provide more details about what you want to achieve so I will be able to provide a more accurate response.

Thank you for the message!

Hello factoryitalia,

The Woocommerce breadcrumbs are commented out in the code. You can uncomment the breadcrumbs from the woo commerce template to make them display –> http://screencast.com/t/PVp3i4U72.

Thank you for the message!

Hello mjaffer,

Please try to use the same advice that I presented above. All the Big Grid settings you find in Visual Composer Big Grid settings -> http://screencast.com/t/v6fluw5Y9Ln I did not understand very well what you mean exactly. Please provide more details about your problem so I will be able to provide a more accurate response.

Thank you for the message!

Hello Koznazna,

You have to put the code in your Theme panel->Custom CSS area, like this -> http://screencast.com/t/bpSDnJ1YeeK

If is not what you mean, please provide more details about what you want to achieve because I did not understand very well.

Thank you for the message!

Hello sporkhc,

Unfortunately, our theme font settings do not affect the revolution slider font settings and you cannot set it from the theme. You can set the font slider only from the plugin settings.
For more information about this plugin -> https://www.youtube.com/watch?v=SuCBp329Buc because it might be more useful for you.

Hope this helps!

Thank you for the message!

Hello craigtran,

Yes, if you did an update and the files that you has in your child theme are affected by the update the child theme will not working. You have to do a backup before and try to customize it again.

Hope this helps!

Thank you for the message!

Hello jinkyu2,

Yes, you have followed the right steps for your child theme. Now, please check our documentation here https://forum.tagdiv.com/the-child-theme-support-tutorial/ to find which are the files that can be modified in the child theme.

Thank you for the message and thank you for your interest for our theme.

Hello carmene,

Unfortunately, your plugin is not tested with our theme and we cannot ensure that this plugin will work properly and we cannot provide support for untested plugins, sorry. The conflicts appear because plugins and themes are written in many different ways, depending by author, and one feature from a theme may conflict with some other feature from a plugin.
As you can see here -> http://screencast.com/t/CxWyxf2h we have a list of tested plugins and these working well with our theme.

Sorry for the inconvenience!

Thank you for the message!

Hello servedaily,

Post Grid is a built in Visual Composer element. I have tested on my side with Posts as data source and will display all the latest posts in your page and if you chose page as data source, this element will interpret only the text of the pages…so If you have a page with some blocks, this feature will not display this into one page…will display only text…practically it is not possible to display shortcode in shortcode…I have tested this behaviour into the default theme and returns the same results -> http://screencast.com/t/r9Lzl0Z7Hjyn Please notice that our theme does not interfere with the code the functionality of Visual Composer elements.
If is not what you referring to, please provide more details about this because your above screenshot does not work.

Thank you for the message!