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tagDiv Staff
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Catalin
tagDiv Staff

Hi all,

For more assistance in this case, please send us an email at contact@tagdiv.com with your log-in information (wp-admin) so we can further investigate it closer your setup page. We need to access your setup page so we let’s see why these plugins do not work. Before this, please ensure that you are using the latest version of the theme installed via FTP way and all of these plugins has been updated from here -> https://www.screencast.com/t/TUqLBZvwpQ

Thanks.

Catalin
tagDiv Staff

Hi,

Please provide your website URL and some useful screenshots with the problem so I can identify it closer. All the elements can be removed from TD Composer. Please check the documentation from here -> https://forum.tagdiv.com/tagdiv-composer-tutorial/

Thanks for your understanding!

Catalin
tagDiv Staff

Hi,

You should use another theme width for your website? If you want this, you need to use another stretch ROW from TD Composer from here -> https://www.screencast.com/t/z2ulCewHxkX and then add any element you want inside it. Also, please notice that the theme does not have any such an option that allows you to change the layout for the boxed content, when background is applied, sorry!

Thanks.

Catalin
tagDiv Staff

Hi,

Ensure that you are using the latest version of the theme installed via FTOP way and then, ensure that all of your plugins have been updated from here -> https://www.screencast.com/t/CykwO6SNo

Thanks for your understanding!

Catalin
tagDiv Staff

Hi,

This text is part of the main logo, as you can see here -> https://www.screencast.com/t/8kAwltcJ

Thanks.

Catalin
tagDiv Staff

Hi,

Usually, we recommend the developers from studio.envato.com.

Thanks.

Catalin
tagDiv Staff

Hi,

I have checked your website on Google Page Speed and it seems to be very fast, as you can see here -> https://www.screencast.com/t/xtLSqTLcdp Where is the problem?

Thanks.

Catalin
tagDiv Staff

Hi,

Unfortunately, the theme does not have any such an option for this, sorry! Try to find such a plugin with this functionality and check the results. We cannot recommend something like this, sorry!

Thanks for the message!

Catalin
tagDiv Staff

Hi,

Please send us an email at contact@tagdiv.com with your log-in information (wp-admin) so we can further investigate it closer your setup page. Provide there the link to this topic so we can quickly identify you.

Thanks.

Catalin
tagDiv Staff

Hi,

You should customize it yourself through the custom CSS code because the theme doesn’t have any such an option for this. Notice that our theme has the category tag added in that section.

Thanks.

Catalin
tagDiv Staff

Hi,

Unfortunately, please notice that we do not have tested any kind of plugin and therefore, we cannot say for sure if it will work as expected with the theme, sorry! Notice that we cannot provide support for untested plugins!

Thanks for the message!

Catalin
tagDiv Staff

Hi,

I have tested again and everything working fine.

Thanks.

Catalin
tagDiv Staff

Hi,

The theme does not have any such an option for this functionality, sorry! You should make some changes through the code in order to achieve this result. Please check here -> https://www.wpbeginner.com/wp-tutorials/how-to-exclude-pages-from-wordpress-search-results/

Thanks for the message!

Catalin
tagDiv Staff

Hi,

First of all, you should make a full back-up to your database and then update the theme via FTP way, according to our documentation from here -> https://forum.tagdiv.com/install-via-ftp/

Thanks for your understanding!

Catalin
tagDiv Staff

Hi,

Please send us an email at contact@tagdiv.com with your log-in information (wp-admin) so we can further investigate it closer your setup page. Provide there the link to this topic so we can quickly identify you.

Thanks for the message!

Catalin
tagDiv Staff

Hi,

Please send us an email at contact@tagdiv.com with your log-in information (wp-admin) so we can further investigate it closer your setup page.

Thanks.

Catalin
tagDiv Staff
post - reply

Hi,

Provide your website URL so I will be able to provide a more accurate response. Also, provide some useful screenshots of the problem.

Thanks.

Catalin
tagDiv Staff

Hi,

Please notice that the speed of your website depends on how well your site is optimized.

Notice that is not a simple task and if you do not have any experience in this regard you will do not bring good results for the theme. Also, notice that we have a speed optimization tutorial but this is addressed only to advanced users. So, if you follow the steps which are presented in this tutorial here -> https://forum.tagdiv.com/how-to-make-the-site-faster/ you can increase the page speed loading and if you are not aware of the steps in this regard, please consider hiring a freelancer/developer to help you because the speed optimization services are not covered by our support policy, as you can read here -> https://forum.tagdiv.com/support-policy-2/ Check our documentation here -> https://forum.tagdiv.com/requirements-for-newspaper/ regarding on dedicated server to fit our requirements.

Unfortunately, our theme does not have such an option to minify the style.css file and we cannot recommend any plugins with this functionality because is not tested with our theme. For minifying this file, we are using CloudFlare for our demo and works fine. If you want to read other views from our users, please check this topic -> https://forum.tagdiv.com/topic/tip-how-to-easily-minify-your-css-without-breaking-your-site/
Also, check all of your Ad Spots and if you have entered any suspicious code through them, remove all of them and check the results without them.

One of our top members here on the forum wrote his own optimization tutorial here:
https://forum.tagdiv.com/topic/tutorial-chriss-custom-optimizations-for-functions-php-etc/ and here -> https://www.infophilic.com/get-almost-100-pagespeed-newspaper-theme/

Basically, these are the theme requirements
https://forum.tagdiv.com/requirements-for-newspaper/

Another useful guide for increasing the page speed can be found here -> https://kinsta.com/blog/google-pagespeed-insights/

Thanks for your understanding!

Catalin
tagDiv Staff

Hi,

Yes, you should download the theme and then, update it via FTP way. You have to download the latest version of the theme from your Theme Forest account.

Thanks for the message!

Catalin
tagDiv Staff

Hi Thakksy,

Unfortunateyly, the theme does not have any such an option that allows you to display the image caption for featured image, sorry!

Thanks for your understanding!

Catalin
tagDiv Staff

Hi,

Make sure that you are using the latest version of the theme installed via FTP way, remove all of the untested plugins, ensure that your system status parameters are correctly increased according to our documentation from here -> https://forum.tagdiv.com/requirements-for-newspaper/ If the problem is still there, please let us know.

Thanks for your understanding!

Catalin
tagDiv Staff

Hi,

Use the code below and place it in Theme panel -> Custom CSS area.

.td-post-content figure {
pointer-events:none;
}

Thanks

Catalin
tagDiv Staff

Hi,

You can try to use the code below and place it in Theme panel -> Custom CSS Area. Like this -> https://www.screencast.com/t/DxsGpwVR6h

Thanks.

Catalin
tagDiv Staff

Hi,

Unfortunately, we do not recommend using the TD Composer and Visual Composer at the same time because might appears some issues in the theme, sorry!

Thanks for your understanding!

Catalin
tagDiv Staff

Hi,

You can do something like similar with this block if you will use some multipurpose elements from TD Composer. Please check our documentation from here -> https://forum.tagdiv.com/tagdiv-composer-tutorial/

Thanks for your understanding!

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