Hi,

If you need more assistance in this case, please send us an email at contact@tagdiv.com with your log-in information (wp-admin) so we can further investigate it closer your setup page. Provide there the link to this topic so we can quickly identify you.

Thanks for the message!

Hi,

Unfortunately, the theme does not have any such an option for this, sorry! You can try using such a plugin with this functionality (chart plugin) and check the results. Also, regarding on categories, the available block settings can be found here -> https://forum.tagdiv.com/block-settings-guide/

Thanks for your understanding!

Hi,

Here is talking about two different modules which use two different sizes of the image and that’s why if you will zoom in you will see a different quality of the featured image.

Thanks.

Hi,

Provide more details about what exactly you want to achieve. Please express yourself using more words and details to understand what you want to do, sorry!

Thanks.

Hi,

If you need any assistance in this case, please send us an email at contact@tagdiv.com with your log-in information (wp-admin) so we can further investigate it closer your setup page. Provide there the link to this topic so we can quickly identify you.

Thanks for your understanding!

Hi,

Provide your website URL and some useful screenshots with your desired changes so I will be able to provide a more accurate response.

Thanks.

Hi,

Unfortunately, the theme does not have any such an option that allows you to do this, sorry! Also, if you want to add something like this at the post pages, you need to edit the theme core files, corresponding to your post template used by you and use the do_shortcode() method for this. Also, if you are not aware of the steps which are needed to take in this case, please consider hiring a freelancer/developer to help you because we can not provide custom work at the moment, sorry!

Thanks for your understanding!

Hi,

Yes, it’s the same thing.

Thanks.

Hi,

Unfortunately, the theme does not have any such an option that allows you to make these changes, sorry! You need to customize it yourself through the code and if you are not aware of the steps which are needed to take in this case, please consider hiring freelancer/developer to help you! We cannot provide custom work at the moment, sorry!

Thanks.

Hi,

1)We only recommend updating the theme via FTP way, according to our documentation from here -> https://forum.tagdiv.com/install-via-ftp/\
2)Regarding on page speed, please notice that we cannot provide speed optimization, as I said you above, sorry! You should follow the steps from our useful guide.

Thanks.

Hi,

Please make sure that you are using the latest version of the theme installed via FTP way, remove all fo untested plugins, clear all the caches and check the results. If the problem is still there, please send us an email at contact@tagdiv.com with your log-in information (wp-admin) so we can further investigate it closer your setup page. Provide there the link to this topic so we can quickly identify you.
Regarding the infinite scroll for an individual post, notice that we cannot say for sure when exactly this feature will be implemented in our theme, sorry! Check our changelog.

Thanks.

Hi,

Replied via email.

Thanks.

Hi serina,

If you want to change the background image from this section, you need to change the category background from here -> https://www.screencast.com/t/lRUjDvhiZ If is not what you mean, please provide more details o I will be able to provide a more accurate response. Also, you should provide some useful screenshots with the problem so I can identify it closer.

Thanks for the message!

Hi,

Please send us an email at contact@tagdiv.com with your log-in information (wp-admin) so we can further investigate it closer your setup page. Provide there the link to this topic so we can quickly identify you.

Thanks for your understanding!

Hi,

Notice that the only way for block pagination is to go inside the block settings and check the option from there. For more information about this, please check the guide from here
-> https://forum.tagdiv.com/newsmag-block-settings-tutorial/

Thanks.

Hi,

It seems to be a server issue which does not come from our theme, sorry! Please check the following topic from here to fix this problem ->
https://www.wpbeginner.com/wp-tutorials/how-to-fix-the-internal-server-error-in-wordpress/
https://www.interserver.net/tips/kb/troubleshoot-500-internal-server-error/

Thanks for your understanding!

Hi,

Unfortunately, it seems that you have an older theme version and if you will update it to the latest version of it, you will lose everything, sorry! Make a full backup and try to recreate your website from scratch.

Thanks for your understanding!

Hi,

Please send us an email at contact@tagdiv.com with your log-in information (wp-admin) so we can further investigate it closer your setup page. Provide there the link to this topic so we can quickly identify you.

Thanks for your understanding!

Hi,

The default woocommerce page cannot be edited with the composer, it will occupy the full theme width of 1068px. If there were only two products per row they will be larger.

You could also design a page with the composer and woocommerce shortcodes
– https://forum.tagdiv.com/topic/how-to-display-products/
– https://docs.woocommerce.com/document/woocommerce-shortcodes/
With the tagDiv composer, the row can be stretched – http://prntscr.com/lxfszn
Then set that page as shop page in woocommerce settings.

Also, the thumbnail width can be set higher than the default 300 for more quality results (Appearance->Customize)
– http://prntscr.com/lxgjmf

Thanks

Hi,

Unfortunately, I do not exactly understand what you mean, sorry! Please provide your website URL and some useful screenshots with your desired changes so I will be able to provide a more accurate response.

Thanks for the message!

Hi,

Unfortunately, please notice that our theme will ignore by default the More Tag in WordPress posts, sorry! You need to use the next page tag to paginate your post pages, like this -> https://forum.tagdiv.com/posts-with-pagination/ Also, you can try to find such a plugin with this functionality and check how it works.

Thanks for your understanding!

Hi,

Please notice that the latest version of the WordPress comes with a new layout for the backend editor. It’s the latest WordPress improvement, named Gutenberg. For more information regarding how you can use it for editing a post, as an example, please check the following useful video tutorial from here -> https://www.youtube.com/watch?v=4SWGTOel6BE
If you dislike the Gutenberg Editor, notice that you can revert back to the classic editor functionality if you will use the Classic Editor plugin from here -> https://wordpress.org/plugins/classic-editor/

Hope this helps!

Good luck with your web project!

Hi,

Please make sure that you are using the latest version of the theme installed via FTP way, remove all of the untested plugins, clear all the caches, purge CDN files and check the results.

Thanks for the message!

Hi,

I have made some tests on my side and everything seems to works as expected. If you need more assistance in this case, please send us an email at contact@tagdiv.com with your log-in information (wp-admin) so we can further investigate it closer your setup page. Provide there the link to this topic so we can quickly identify you.

Thanks.

Hi,

Make sure that you are using the latest version of the theme, remove all of the untested plugins and ensure that you have respected all of the steps from here -> https://forum.tagdiv.com/requirements-for-newspaper/

Thanks for your understanding!