Hello,
Please notice that writing multiple times in the same topic only delays the answer. In order to get a fast response, please write once and wait for an answer. We answer from oldest to newest so if you keep posting, your post is moved to fresher ones thus receiving the answer later until we answer all posts before your last reply, also please notice that we are working only from Monday – Friday: 8:00 AM – 17:00 PM -> http://prntscr.com/p6qbjh -> http://prntscr.com/p6qaga
If you send email with you wp-admin credentials, a member of Newspaper theme support will investigate your case/problem and will provide you a solution!
Thank you for your understanding!
Hello,
Unfortunately our element for review do not have those options, sorry! if you want to make some changes in review file, you need to go to wp-content/plugins/td-composer/legacy/common/wp_booster/td_review.php
Thank you for your understanding!
Hello,
If you want the Newspaper v9.7 please send us an email at contact@tagdiv.com and ask for the version you need and we’ll provide to you.
Thank you!
Hello,
I think that you’ve made a theme update or something like that, so you’ll need to delete the theme plugins and reinstall theme, we recommend to delete theme via FTP.
Thank you!
Hello,
So if I understand correctly you want to change the author url from all blocks and posts to be redirect to “about” page, if is so then you can change this url from those files -> http://prntscr.com/p6pwai -> http://prntscr.com/p6pww4
Hope this will help you!
Thank you!
Hello,
You’ll need to edit the single post template, click on this icon http://prntscr.com/p6ppcx and disable the option from there, you can check more about this option in this article -> https://tagdiv.com/infinite-loading-for-single-posts/
Thank you!
Hello,
Please make sure that you install the theme according to our documentation from here .
Also please make sure that all the settings are like in our requirements, please follow the guide carefully
– https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.
Make sure that the php version is 7.1 or 7.2 not 7.3 also make sure that the wp-memory is at list 256MB.
After that please activate the theme as in our guide from here .
Let me know the results!
Than you!
Hello,
If you want to remove/delete some images, then you can do this from Media -> http://prntscr.com/p6pm72 if these are not remove and reaper, the is probably that you have a strong cache or multiple cache, in some cases are some plugin conflicts, so please deactivate ALL plugins except tagDiv Composer and try again.
Thank you!
Hello,
From what I know you can migrate the website to another website using some plugins, in this way your website will migrate will all content and templates.
– http://www.wpbeginner.com/wp-tutorials/how-to-move-wordpress-from-local-server-to-live-site/
– https://www.shoutmeloud.com/migrate-wordpress-server.html
– https://pantheon.io/resources/quickstart-guide-migrating-wordpress-site
Also do not forget to configure the settings from the new server like in our requirements, please follow the guide carefully
– https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.
Thank you!
Hello,
I do not quiet understated where are showing only 4 specifically 14 within this category? please provide some more details and some screenshots.
Unfortunately the mobile theme do not have this option as responsive version of mobile theme, you’ll need to use a different ( normal menu with subcategory, bot mega menu ) menu set as main menu for mobile theme.
Tank you!
Hello,
Please make sure that you install the theme according to our documentation from here .
Also please make sure that all the settings are like in our requirements, please follow the guide carefully
– https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.
Make sure that the php version is 7.1 or 7.2 not 7.3 also make sure that the wp-memory is at list 256MB.
This should fix the problem!
Than you!
Hello,
In order to do that you’ll need to use a header template from tagDiv Cloud library; edit the header template with tagDiv Composer http://prntscr.com/p6pd6e , set the mobile device ->http://prntscr.com/p6pe2b after that set above a new row and drag the logo there -> http://prntscr.com/p6petq
Hope this will help you!
Thank you!
Hello,
Is look that you have some errors in console that can caused this problem -> http://prntscr.com/p6p9k1 also please make sure that this issue is not caused by any plugin that you are using ( please deactivate ALL plugins except tagDiv Composer and check again if the feature image appear ) and check the featured image to be well set.
Thank you!
Hello,
Please make sure that all the settings are like in our requirements, please follow the guide carefully
– https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.
Make sure that the php version is 7.1 or 7.2 not 7.3 also make sure that the wp-memory is at list 256MB.
After us made all those settings, please try again!
Thank you!
Hello,
So if I understand correctly you want to remove the link from author name from blocks and post, if is so then there are some flies that need to be change; you’ll need to go in -> http://prntscr.com/p6ol53 -> http://prntscr.com/p6omm8
Hope this will help you!
Thank you!
Hello,
In order to add some new fonts in Newspaper theme you’ll need to download those fonts in .woff format and set theme in theme panel, you can check more details about this in our documentation from here -> https://forum.tagdiv.com/font-customization/
Also you can check this similar topic -> https://forum.tagdiv.com/topic/adding-custom-google-fonts/
Thank you!
Hello,
We are sorry to here this, also our theme is mobile friendly have a good SEO structure, but you need to understand how our theme is working to know how to set it.
Also if this is not you want, we are able to offer you a refund if you make a request here: https://themeforest.net/refund_requests/new
Thank you and sorry for the inconvenience!
Hello,
You can try this custom css -> http://prntscr.com/p6oakw
#td-mobile-nav {
position: fixed;
}
Paste the code in Newspaper>Theme panel>Custom code>Custom css and in Newspaper > Theme Panel> Mobile theme > Custom code> css
Also please notice that our theme does not support full RTL so simply changing the direction will not work properly in all cases.
Thank you!
Hello,
Please make sure that you analytics code is working and you set it inn theme panel -> http://prntscr.com/p6o8uh and it have this form -> https://prnt.sc/p6o97m
Thank you!
Hello,
Please notice that this is not a issue in the theme, in this way is made, if you are using an featured image as background like in post style 8 there is hard to find a place where to set the caption, but if you still want to show it you can check this topic -> https://forum.tagdiv.com/topic/caption-on-feaured-images/
Hope this will help you to achieve what you need!
Thank you!
Hi,
If you want to remove/replace the h1 from logo you’ll need to go in wp-content/plugins/td-composer/legacy/Newspaper/parts/header/logo-h1.php http://prntscr.com/p6o4yc
Thank you for your understanding!
Hello @sajeed,
Note that the 9.7 update was a major update, it consists of modifications to the theme file structure, most of the files are now in the tagDiv composer plugin. Here is an article about the changes made and why they were made – https://tagdiv.com/updating-the-core-of-tagdiv-themes/ so in order to have the theme functionality you’ll need to activate the tagDiv Composer.
Also the @impulsse.chile is right, after the last Chrome update there are some issues, using the wp editor from tagDiv Composer, we hope that this problem will be fix soon.
Thank you for your understanding!
Hello,
That depend on what elements you want to use.We recommend to use the tagDiv Composer click on the element you want to hide on mobile and select the device http://prntscr.com/p6nyz1 look in css tab -> http://prntscr.com/p6nz6v this option is apply individual on each device.
Thank you!
Hello,
Is possible that the WP-Rocket to have some settings that affect the internet explore, unfortunately we can not say for sure what can be the problem, because this plugin is not tested with our theme.
Thank you for your understanding!
Hello,
Indeed in tagDiv Composer the Telegram icon is not include, so the only way would be to use a default footer style -> http://prntscr.com/p6ntxv , sorry for the inconvenience!
Thank you for your understanding!