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Calin
tagDiv Staff

Hello,

Please send us an email at contact@tagdiv.com and provide admin login, as well as cPanel or FTP to can investigate and fix this problem. Include a link to this topic in the email.

Thank you!

Calin
tagDiv Staff

Hello,

Unfortunately for the moment that part of menu can not be change using the header manager, what exactly do you want to change, maybe this can be achieve using css.

Thank you!

Calin
tagDiv Staff

Hello,

I think that you are referring to the hover color, if is so then you can use this custom css -> http://prntscr.com/p6nmvg
div.wpforms-container .wpforms-form div.wpforms-submit-container button[type=submit]:hover {
background-color: red;
}

Fill free to change the colors how you want!

Thank you!

Calin
tagDiv Staff

Hello,

Please make sure that all the settings are like in our requirements, please follow the guide carefully
https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.
Also from what I can see you are using a demo that use cloud templates from tagDiv Cloud Library, so in order to change the logo, you’ll need to edit the header logo using the tagDiv Composer, click on logo an change it with yours.
http://prntscr.com/p6nk38 -> http://prntscr.com/p6nkms

Thank you!

Calin
tagDiv Staff

Hello,

Unfortunately our theme do not have this options, what I can do is to set your suggestion on our suggestion list.

Thank you for your understanding!

Calin
tagDiv Staff

Hello,

Is look that you manage the problem, if you have others question regarding our theme, just let us know!

Thank you!

Calin
tagDiv Staff

Hello,

Please provide some more details about this problem, do you use the mobile theme plugin or the responsive version of the theme, also your screenshot is not working -> http://prntscr.com/p6n0dy
If you are using the mobile theme plugin please check the setting from Theme panel> Mobile theme -> http://prntscr.com/p6n5lf
.td-container {
padding-left: 15px;
padding-right: 15px;
}

Thank you!

Calin
tagDiv Staff

Hello,

Please make sure that you have set the system status as in our guide from here , also make sure that the icons are set as in our guide from here .
If there is still a problem, please provide me a link to your website and some more details and screenshots with the settings that you’ve made for setting the Font-awesome.

Thank you!

Calin
tagDiv Staff

Hello,

If you have other questions regarding our theme, just let us know!

Have a nice day!

Calin
tagDiv Staff

Hello,

Indeed the https://fonts.googleapis.com/css?family=Roboto appear in GT Matrix but I can not find it on your website source, usually this style is use by the Revolution Slider -> http://prntscr.com/p6mu8w
Please provide the name of the page that you imported from TagDiv Cloud Library that imported this robot css.

Thank you for your understanding!

Calin
tagDiv Staff

Hello,

What custom fields do you want to add in cloud library? maybe those already can be achieve with the elements from tagdiv Cloud Library.

Thank you!

Calin
tagDiv Staff

Hello,

The slide was made/set with the posts that you delete, so you’ll need to make a new slide using the tagDiv Composer and drag the slide element -> http://prntscr.com/p6mgza -> http://prntscr.com/p6mhbi

Thank you!

Calin
tagDiv Staff

Hello,

Is look that this problem is related to a css that is overwriting the table settings -> http://prntscr.com/p6m8it-> http://prntscr.com/p6m808

Thank you!

Calin
tagDiv Staff

Hello,

Ok, in order to remove the link from logo you’ll need to go in wp-content/plugins/td-composer/legacy/Newsmag/parts/header/logo.php and replace the a with other html tag -> http://prntscr.com/p6m4xn also you’ll need to replace the a tag from all logo files.

Hope this will help you!
Thank you!

Calin
tagDiv Staff

Hello,

I just checked this option on may install and this is working normal, https://www.screencast.com/t/e9618znK0 -> https://www.screencast.com/t/vgO4TiTw please make sure that you do not have a plugin conflict, please deactivate all non theme plugins, clear all cache and try again.

Thank you!

Calin
tagDiv Staff

Hello,

Please check our documentation for theme activation in section manual activation -> https://tagdiv.com/how-to-activate-the-newspaper-theme/ you can check the key from your webiste in Newspaper> System status -> http://prntscr.com/p5peq8

Thank you!

Calin
tagDiv Staff

Hello,

I made a test and for me is working http://prntscr.com/p5pd0m -> http://prntscr.com/p5pcpb -> http://prntscr.com/p5pd84 please make sure that you have the last version of the theme and you do not have a plugin conflict, please deactivate ALL plugins except tagDiv Composer, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

Thank you!

Calin
tagDiv Staff

Hello,

You’ll need to have access to ftp or cPanel and rename the plugin folder from wp-content/plugins in somthing like wp-content/pluginsOld and try again.

Thank you!

Calin
tagDiv Staff

Hello,

Our developers are working to a new implementation of Instagram, I think that this will be ready for the coming update.

Thank you for your understanding!

Calin
tagDiv Staff

Hello,

The mobile version is look like that because you have the mobile theme plugin that provide you a better speed then responsive version of theme, but in order to achieve that speed you’ll need to create a new content for pages because in the most of cases those were made with builders ( tagDiv Composer, WPBakery ) and you need to use only the mobile editor ( you need to set the content for pages in mobile editor and this content will be display on mobile theme)
-> https://www.screencast.com/t/ebUIzt4se

Also in Newspaper v9.7.4 you can show the responsive version on mobile theme -> http://prntscr.com/oh6r2s you can check more details about mobile theme in our documentation -> https://forum.tagdiv.com/the-mobile-theme/

Thank you!

Calin
tagDiv Staff

Hello,

You’ll need to pres the ESC button and after that click on Header manager http://prntscr.com/p5p9et

Thank you!

Calin
tagDiv Staff

Hello,

For one of theme is look that you have set a border and for the other one the height is to big and is set some css to reduce the height, I can give you some more help if I can inspect/check these elements on your website.

Thank you!

Calin
tagDiv Staff

Hello,

From what I can see you have set a footer page, that is way the footer style 1 not apply -> https://prnt.sc/p5jwki
You can edit http://prntscr.com/p5p42g that footer page with tagDiv Composer and set the social icons -> http://prntscr.com/p5p3jt and make sure that in Theme panel> in social networks you have set the telegram.
If there is still a problem please provide me a link to your website.

Thank you!

Calin
tagDiv Staff

Hello,

So if I understand correctly you want to change the hamburger icon menu http://prntscr.com/p5ozmd if is so then you need to use a header template from cloud http://prntscr.com/p5p09u , edit the header that you are using and do this steeps -> http://prntscr.com/p5p0jq -> http://prntscr.com/p5p0v6 -> http://prntscr.com/p5p18d

Hope that this is what you need to achieve!
Thank you!

Calin
tagDiv Staff

Hello,

You can try this custom css to change the background color for the submit button -> http://prntscr.com/p5oxrf
div.wpforms-container-full .wpforms-form button[type=submit] {
background-color: #4bb2ed;
}

The code need o be set in theme pane> custom code> custom css

Hope this will help you!
Thank you!

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