Hi,

Please make sure that you are using the mobile theme plugin and you have set on amp option -> https://www.screencast.com/t/6Bb27X7YmO also make sure that you are suing the amp that came with our theme -> https://tagdiv.com/blazing-fast-websites-how-to-optimize-amp-with-newsmag-theme/

Thank you!

Hi,

Please make sure that you have the last version of the theme, v4.9.1 and check to make sure that all theme requirements are set as in our guide from here -> https://forum.tagdiv.com/newsmag-requirements-for-newsmag/

Thank you!

Hi,

That theme panel font style is not apply because you have set on that post a single post template from tagDiv Cloud Library; for this you’ll need to edit the single post template using tagDiv Composer -> https://www.screencast.com/t/qTPsGPBSSFf -> https://www.screencast.com/t/jKhsJEETS2 -> https://www.screencast.com/t/epm5Kew3

Thank you!

Hi,

I’ve made some investigation regarding this problem and is look that when you save some page or template using tagDiv Composer this option is reset.
This problem is on our list to be fix for the coming update.

Thank you for your understanding and sorry for the inconvenience!

Hi,

From what I can see you amp post are ok -> https://search.google.com/test/amp?utm_source=gws&utm_medium=onebox&utm_campaign=suit&id=J09SXGa_pGERJinth8QjYg please provide some more details abut this problem and a link to the post that have this problem.
Also make sure that you are using the mobile theme plugin with the amp plugin.
-https://tagdiv.com/mobile-theme-automatic-optimization-for-mobile-newspaper-theme/
-https://tagdiv.com/amp-newspaper-theme/

Thank you!

Hi,

1. You can stretch the row using tagDiv Composer, like this -> https://www.screencast.com/t/m8b8i5Hjp the default size is 1068px , to set a lower width go in css tab set the width you want and set margin left and right auto like this -> https://www.screencast.com/t/G8kbrrXTmtU

2. You can use the excerpt option to limit the words or letters from your block titles -> https://www.screencast.com/t/KrlYQ7gis -> https://forum.tagdiv.com/excerpts-introduction/
Also you can use the tagDiv Composer and set the length on title -> https://www.screencast.com/t/qx8isD5qfHt -> https://forum.tagdiv.com/flex-block-settings-guide/

Thank you!

Hi,

I think that you are referring to this ajax counter -> https://www.screencast.com/t/5CvJEXs3 this option is use only if you have an cache plugin to help you to keep count the view, you can check more about this in our documentation from here -> https://forum.tagdiv.com/ajax-view-count/
If you want to disable the view count you’ll need to deactivate this option -> https://www.screencast.com/t/2oe2I3uVB9 , the view count field in backend will still be there, but will no longer count the views.

Thank you!

Hi,

For this you’ll need to make an request and our theme for custom service will provide you some more details about this service.

For the moment we do not know if this plugin will be or not add on our list of supported/tested plugins, for the moment those are the only tested plugins.
-> https://www.screencast.com/t/g6lV7yqLSc

Thank you!

Hi,

Please notice that some of our default template are using the featured image as background, one of those style is style 8 -> https://www.screencast.com/t/AkMKHFjtYJe. In order top show the capitation under the view number you need some custom work.

Thank you for your understanding!

Hi,

Is no need to set the code inside the theme files, because this will be overwrite when you’ll make a theme update, you can set this code inside the theme panel in Analytics section -> https://www.screencast.com/t/kLRBKcjnlj

Thank you!

Hello,

If there is still a problem, you can send us an email at contact@tagdiv.com and provide admin login, as well as cPanel or FTP if possible. We will take a look. Include a link to this topic in the email.

Thank you!

Hello !

Usually the issue about mobile version beign rendered on desktop is due to cache. Please make sure to use a cache plugin ( we do recommend using WP Super Cache: https://tagdiv.com/wp-super-cache-plugin-install-and-configure/ )

Let me know if this was helpfull !

Thank you !

Hi,

That is not inline style, you need to add a specific class, in this way the Bootstrap css will add on the elements that contain that class.
Here you can check what is a class -> https://www.w3schools.com/html/html_classes.asp
And here you can check what is inline style -> https://www.w3schools.com/css/css_howto.asp

Thank you for your understanding!

Hi,

Please check this similar topic for how to add more then 3 custom ads in theme panel -> https://forum.tagdiv.com/topic/add-more-custom-ads-3/

Thank you!

Hi,

Please make sure that you make the update as in our guide from here -> https://tagdiv.com/update-newspaper-theme/

If there is still a problem, you can send us an email at contact@tagdiv.com and provide admin login, as well as cPanel or FTP if possible. We will take a look. Include a link to this topic in the email.

Thank you!

Hi,

Please make sure that you have the last version of the theme, v4.9.1 and check to make sure that all theme requirements are set as in our guide from here -> https://forum.tagdiv.com/newsmag-requirements-for-newsmag/

Also for Instagram make a test try with this id -> “cocacola” if this is not working, that means that the Instagram was blocked your website IP.

Thank you!

Hi,

From what I can see, everything looks quite normal on your website.
The mobile theme is a theme plugin that comes with the theme and provide a better speed on mobile device, you can check some more details about the mobile theme plugin here -> https://forum.tagdiv.com/the-mobile-theme/

Thank you!

Hi,

Please make sure that you have the Newsmag v4.9.1 and you are using the child theme from that package, after that copy those file from td-composer in child ( if you do not have td-composer activate you need to copy these files from theme ) -> https://www.screencast.com/t/F6WitsKc here is a test that show that we are editing the default child -> https://www.screencast.com/t/cnNdVvuBn -> https://www.screencast.com/t/eWs1mZcY -> https://www.screencast.com/t/GnVM1DUpH7

Hope this will help you better!
Thank you!

Hi,

You can use this code to hide the blue arrow for back to top –
.td-scroll-up {
display: none;
}
The code need to be set in Theme panel>Custom code>Custom css

Thank you!

Hi,

Please check the options from Google AdSense account, like this one for example http://prntscr.com/nc11h0

Thank you!

Hi,
I’m glad that the problem was solved!
Thank you!

Hi,

You need to set in child theme the template that you are using, above I provide you an example using the style 1, if you are not using the style 1 and you are using the default style, then you can set the loop-single.php from wp-content/plugins/td-composer/legacy/Newsmag/loop-single.php in child theme folder wp-content/themes/Newsmag-child/loop-single.php if you do not have activate the tagDiv Composer plugin then you need to set the loop from theme file wp-content/themes/Newsmag/loop-single.php in child theme.

Hope this time I was more clear.
Thank you!

Hi @Desde el murete,

From what I can see, you have a header template set, but on mobile version this is not displaying, is display the logo text.
Please make sure that you clear all cache and try again, also make sure that all them settings are set as in our guide from here -> https://forum.tagdiv.com/requirements-for-newspaper/

Thank you!

Hi,

Unfortunately the single post templates from tagDiv Cloud Library was not tested with this plugins, therefore we can not way for sure if those will work properly with theme or not, support policy -> https://forum.tagdiv.com/support-policy-2/
This can be achieve only with custom work -> https://tagdiv.com/premium-customization-services/

Thank you for your understanding!

Hi,

You can try this custom css https://www.screencast.com/t/kJexaYeWBi
.page-id-201 .tdc-content-wrap .tdc-row:first-child .vc_row .vc_column_container {
width: 20%;
display: inline-block;
}
.page-id-201 .tdc-content-wrap .tdc-row:first-child .vc_row .vc_column_container .custom-block {
margin-right: 5px;
margin-left: 5px;
}
But notice that this code will apply only on this page and for the format that it have now ( the 5 columns to be set first ).

Hope this will help you!
Thank you!