Hi,
Unfortunately, at the moment, the theme does not have this option, but if you are interested, this can be implemented using the custom work services for a proper fee. If you want, then you can make a request using the email services@tagdiv.com
Thank you!

Hi,

At the moment, the theme does not have a counter element that can be used to display the number of articles that have been added on the current day.

Thank you!

Hi,

There is no option for this, but it cna be done using a custom css on the column you need to achieve that type of scroll. For this I will recommend setting on that column an extra class and use that class to set the css, then use the css for min-height and set it in pixels and add overflow. I can help you with the code if you can provide a link to the website.

Thank you!

Hi,
Can you please provide a link to your website where I can investigate the problem?
Thank you!

Hi,
On my mobile, the logo is displaying completely – https://i.imgur.com/fw2KGlW.png
What I can suggest is to edit the homepage, select the mobile version and adjust the width for the columns https://i.imgur.com/gXpkyr6.png – https://i.imgur.com/DO4OrQs.png

Hi,
I checked the webiste and this is now looking ok, but I see that you have Newspaper v 12.7, not the last version 12.7.1
Also, the js_composer is a bundle plugin in our theme, so we provide the last version of the plugin available in the moment we update our theme (https://cdn.tagdiv.com/wp-content/uploads/2025/10/js-composer-8.6.1.zip).

Hello,

Unfortunately, we can only provide support through the forum and via email. If you’d prefer, we can continue the conversation privately by email.

Please feel free to send us a link to your website along with some screenshots of your current settings. We’ll compare them with the live results on your site to help identify the issue and work toward a solution.

Thank you for your understanding!

Hi,

Usually, when this is happening, the tagDiv Mobile theme plugin is used. In this situation, the simplest and fastest solution is to disable the tagDiv mobile theme plugin.

Thank you!

Hi,

Google may not recognize your NewsMediaOrganization schema because of one or more of these reasons:
1. Using @type as an array:
“@type”: [“NewsMediaOrganization”, “Organization”]
to
“@type”: “NewsMediaOrganization”

2. Missing required fields. Make sure the schema includes:
{
“@type”: “NewsMediaOrganization”,
“name”: “Your Site Name”,
“url”: “https://your-site.com”,
“logo”: {
“@type”: “ImageObject”,
“url”: “https://your-site.com/logo.png”
}
}

Test your schema using:
Google Rich Results TestSchema Markup Validator

I hope this will help you!

Hi,

I just checked the link you provided on my mobile device. There’s a video at the beginning of the content, so I clicked on it, and it started playing: https://i.imgur.com/joQyYq2.png

Thank you!

Hi,
If you want to set a default a cloud template this can be done using the one of the options – https://i.imgur.com/K34wGD7.png or from Cloud Templates – https://i.imgur.com/0qo1iY2.png

Thank you!

Hi,

That means there are problems. And I believe they aren’t related.

For the first issue with editing with the composer I suggest entering the code from the bottom of this guide https://forum.tagdiv.com/requirements-for-newspaper/ meaning this one https://prnt.sc/MQRKxmjITK4V in the htaccess file. You can add it at the bottom of the existing code. Then check if the composer works correctly.

For the other issue, with the cloud library, you could try as a first step to check the wp memory and the rest of these parameters mentioned here https://prnt.sc/flMy0UJQE0W3 If these are lower than recommended, I suggest increasing them, the methods are described in the guide I provided.

Or, if you want, we can check these things on the website directly. You can send us an email at contact@tagdiv.com and provide a link to the website, admin login, also access to cPanel or FTP. We will check as soon as possible.

Thanks.

Hello,
In general, in the cloud templates, you can find almost all the templates from the standard pack (for articles, categories, authors …), but users cannot add others. If this were possible, our server would not be able to handle how many templates would be hosted on the server, and the solution we recommend and as is generally recommended is a general backup that should be done once a week or month, so there will always be a version of the site that is as recent as possible, which will be exactly as the site is now.
Thank you!

Hi,

The first step will be to make sure that you are using the latest Newspaper version, v12.7.1. If you have an older version, please update the theme. In case you have the last version and the problem persists, what you can do is to replace the plugins tagDiv Composer with this one – https://cdn.tagdiv.com/wp-content/uploads/2025/05/td-composer.zip

Thank you!

Hi,
I tried to check the provided links to investigate the images, but it appears that your website has some restrictions and it can not be accessed by me – https://i.imgur.com/8kle2AH.png
If you emailed us related to this situation, then we’ll check it out via email.
Thank you!

Hello,

The Newsmag theme provides the responsive version and mobile theme plugin for mobile versions. The Responsive version will display the desktop version adjusted for mobile, and the mobile theme plugin, if it is used, will have a simple layout that can not be edited. This is to achieve a better speed, and it is usually used for blogs.

If you want to use the mobile theme plugin, but you do not want it on the homepage, then you need to use the Gutenberg editor to edit the homepage and select the mobile icon – https://i.imgur.com/QK7YcB0.png – https://i.imgur.com/rfGLrQn.png

To disable the login you need to The theme panel > header > Sign In / Join – https://i.imgur.com/e04V50I.png and if the mobile theme is enabled, go to the theme panel > mobile theme > header and disable the show sign in / join – https://i.imgur.com/vw2VIqJ.png

Thank you!

Hi,
This situation can appear in multiples situations, for example using object cache – https://forum.tagdiv.com/topic/the-password-reset-key-is-invalid-2/ – https://i.imgur.com/iNzZgFY.png

Hi,

Some parts of the tagDiv Composer (and certain plugin scripts) rely on eval() for dynamic JS execution, which can trigger strict Content Security Policy (CSP) errors. Unfortunately, eval() is required by some of the builder’s features, so completely removing it isn’t fully supported out of the box.
Here is what you can try:
– Relax your CSP for development or trusted scripts: (allow unsafe-eval in your Content-Security-Policy for trusted scripts), or
– Limit Composer usage to pages/templates where live editing is needed.
Thank you!

Hi,

Some parts of the tagDiv Composer (and certain plugin scripts) rely on eval() for dynamic JS execution, which can trigger strict Content Security Policy (CSP) errors. Unfortunately, eval() is required by some of the builder’s features, so completely removing it isn’t fully supported out of the box.
Here is what you can try:
– Relax your CSP for development or trusted scripts: (allow unsafe-eval in your Content-Security-Policy for trusted scripts), or
– Limit Composer usage to pages/templates where live editing is needed.
Thank you!

Hi,
Please contact us via email at contact@tagdiv.com and provide there the license key that has been used on mentioned domains. We’ll make a request for the key to be checked and all domains that no longer exists or no longer use the theme will be removed.
Thank you!

Hi,

Here are some suggestions for what to check:
– Google Search Console: look for coverage errors, mobile usability issues, or indexing problems.
– SEO settings: ensure Rank Math meta titles, descriptions, and schema are applied correctly to all pages.
– Analytics: confirm GA tracking code is present on every page and post.
– Technical issues: fix broken links, redirects, or JS conflicts that may affect page speed and UX.
– Re-index key pages: resubmit your sitemap and important URLs to Google to speed up re-crawling.
Once these technical and SEO adjustments are in place and Google has re-indexed your site, traffic should begin to recover.

Hi,
What you need to do is to use tagDiv Composer to adjust the mobile version, for this edit the page/template with tagDiv Composer – https://i.imgur.com/0dty0jO.png select any element and select the mobile version https://i.imgur.com/Ec8uoqZ.png https://i.imgur.com/jV6rREj.png and adjust the elements that needs to be adjusted.
Thank you!

Hello,

These settings refer to the duration of a subscription, for example if 3 is set for the count interval and Week for the interval the subscription will be for 3 weeks.

Thank you!

Hi,
I see that in your case you have a 500 error.
Please make a full backup and please contact us via email at contact@tagdiv.com and provide wp-admin and cPanel access. Also, include the link of this topic to identify you faster.
Thank you!

Hi,
Can you please do a test using only tagDiv plugins? This will check if there is a plugin conflict with an extra plugin that is not part from the theme.
If the problems still persist, please download and reinstall the plugin from here -> https://cdn.tagdiv.com/wp-content/uploads/2025/07/td-cloud-library.zip
Thank you!