Hi,

Please provide some more details about how you set those SEO tags, if those are set with a plugin, then those are saved in database and will not be affect by the theme update, if those are set in the theme core/files ( html/php/js code ) then those will be lost.
Please try to update the theme according to our documentation https://tagdiv.com/update-newspaper-theme/

Thank you!

Hi,
If you have other questions, just let us know!
Thanks!

Hi,

Please make sure that you are using the child from the Newspaper v9.7.4 or last theme package v9.8
Also the single.php file from theme root can be set in child them normally -> https://i.imgur.com/kMSrAD9.png -> https://i.imgur.com/8Zn9Fqk.png
Child theme support ->https://forum.tagdiv.com/the-child-theme-support-tutorial/

Thank you!

Hi,

All pages have set padding top 48px , what you can do is to edit those pages using tagDiv Composer and set a margin top “-48” -> https://www.screencast.com/t/jobzSZkhFRk

Thank you!

Hi,

Usually this problem is from cache plugin, please deactivate the current cache that you are using and try the WP Super Cache this one was tested with our theme and is working properly.

Thank you for your understanding!

Hi,

You can try this on a default WordPress theme and if this will work, then will work with our theme too.

Thank you for your understanding!

Hi,

Yes, you can use custom css but the search input search box should be change from theme panel https://i.imgur.com/bJo5kqD.png or from tagDiv Composer.
I do not quite understand, please provide some more details and a link where I can check this search.

Thank you!

Hi,

Unfortunately your screenshot is not working https://i.imgur.com/lgbwILg.png
For this you’ll need to go in Contact forms and click on edit https://i.imgur.com/yRDL1mw.png the code should look like this https://i.imgur.com/Y7R0JAd.png just copy the first two line and change the content from them -> https://i.imgur.com/KLSCHrn.png you can find more in the oficial documentation of contact forum 7 -> https://contactform7.com/docs/ -> https://contactform7.com/text-fields/

Thank you!

Hi,

That is because you are using the Page Builder + Overlay Menu https://i.imgur.com/amEHxTi.png as page template please set on the Default Template and all will be good.

Thank you!

Hi,

Please send us an email at contact@tagdiv.com and provide admin login, as well as cPanel or FTP if possible. We will take a look to fix this problem. Include a link to this topic in the email.

Thank you!

Hi,

In order to achieve that page of contact, you’ll need to make a new page and edit it using tagDiv Composer, set a hero image and column text-> http://prntscr.com/olyhcr then set the contact form 7 code -> http://prntscr.com/olyh30 , new you can edit the hero image and the row for column text -> http://prntscr.com/olyka2 set on that row the padding and on top set with “-” to move up the contact

Hope this will help you!
Thank you!

Hi,

Just click on the menu and check the style tab -> http://prntscr.com/olycf4

Thanks.

Hi,

From what I can see all seams to be good now -> http://prntscr.com/olya3k
Just make sure that you update the theme as in our documentation for How to update the theme -> https://forum.tagdiv.com/how-to-update-the-theme-2/
If there is still a problem, jet let us know!

Thank you!

Hi,

Please deactivate all non theme plugins, change the permalinks, clear all cache and check again.
If there is still a problem, you can send us an email at contact@tagdiv.com and provide admin login, as well as cPanel or FTP if possible. We will take a look. Include a link to this topic in the email.

Thank you!

Hi,

Your current top bar is look like this -> http://prntscr.com/olv3a3 now all you’ll need to do is to stretch that row like this -> http://prntscr.com/olv447

Thank you!

Hi,

Unfortunately the mobile theme do not have yet option to can customize it in this way, what you can do is to use a single post template from tagDiv Cloud Library, edit it with tagDiv Composer and set the comments and ad box where you want, after that set the single post template on posts and use the option from mobile theme to show the responsive version -> http://prntscr.com/oh6r2s you can check more details about mobile theme in our documentation -> https://forum.tagdiv.com/the-mobile-theme/

Hope this will help you!
Thank you!

Hi,

Unfortunately for the moment this is the list with the plugin that have been tested with our theme -> http://prntscr.com/oluuu3, unfortunately we don’t tested any such a plugin, you’ll need to make a test and chose the one that is the best with our theme.
7 Best WordPress Membership Plugins Compared (2019) -> https://www.isitwp.com/best-wordpress-membership-plugins-compared/

Thank you!

Hi,

So you chose to use the categories/tags list -> http://prntscr.com/oluq3f please notis that if you hover the name of the element will be show a description if you can use the “-” http://prntscr.com/olur8l element to remove the categories, if there is no description as in this case you can only set ids, you can not remove them.

First make sure that those elements from sidebar are from widgets and are not set using tagDiv Composer.
Please provide me a some screenshots and a link where I can identity those blocks; in this way I will be able to provide you the right answer.

Thank you for your understanding!

Hi,

Please send us an email at contact@tagdiv.com and provide admin login, as well as cPanel or FTP if possible. We will take a look. Include a link to this topic in the email.

Thank you!

Hi,

First please make sure that the ids of your socials are public not privet, after that please make sure that you set the right part of the url, just the part of your social id http://prntscr.com/oludr7 -> http://prntscr.com/olud7v
You can check more in our tagDiv social counter tutorial -> https://forum.tagdiv.com/tagdiv-social-counter-tutorial-2/

Hope this will help you!
Thanks.

Hi,

If I understand correctly you want to turn of the breadcrumbs & main menu only for specific pages, this can be done using some cloud templates for posts, categories, header, edit theme with tagDiv Composer and remove the menu and breadcrumbs, after that set the template on the posts, categories, header, pages where you do not what to have breadcrumbs and menu.
Also for page you can remove the breadcrumbs using all the page templates except the Page Builder + Page Title -> http://prntscr.com/olu6wz

Thank you!

Hi,

Indeed the problem seams to be on the ajax, I checked on may install and this is working normally; please make sure that you do not have a plugin conflict with untested plugins, please deactivate all non theme, also if you are using child theme, clear all cache and try again.
If the problem persist you can make a theme update to the last version, but please make first a full backup.

Let me know the results!
Thank you!

Hi,

Indeed we do not recommend the child theme, but if you want you can use it, but just make sure that you have the last version of the theme ( v.9.7.4) -> https://forum.tagdiv.com/the-child-theme-support-tutorial/
Also all the settings and code you set in the Theme panel will not be lost if you make a theme update, because all the settings and codes are saved in database on local in theme files, when you make the theme update only the theme files will be change.

Hope this will help you, let me know if you have more questions!
Thanks.

Hi,

This is not just a simple code, I think that will be better to set this code in functions.php and would be preferable to set it in a child theme, in this way you’ll not lose the code when you’ll make a theme update ( also make sure hat you have the last version of the theme, v9.7.4).
Child theme support https://forum.tagdiv.com/the-child-theme-support-tutorial/

Hope this will help you!
Thank you!

Hi,

Please make sure that you have the last version of the theme ( v9.7.4 ) and you do not have any plugin conflict.

Let me know the results!
Thank you!