Hi,

Please provide some more details, some screenshots with the settings you’ve made and a link where I can check the results, in this way I will be able to provide you a proper answer.

Thank you for your understanding!

Hi,

Please make sure that you made the settings as in our documentation for comments, aslo you’ll need to check each posts to see if the comments are allow http://prntscr.com/omv4jd also if you are using a single post templates from tagDiv Cloud Library, check to see if those have the comments set.
Also please check the settings from WordPress for comments http://prntscr.com/omv675
If the problem persists, please make sure that you do not have a plugin conflict with untested plugins, please deactivate all non theme, also if you are using child theme, clear all cache and try again.

Thank you!

Hi,

You’ll need to set Offset posts on each block in function of the Limit post number http://prntscr.com/omuy31 also you can use the “Unique Articles” http://prntscr.com/omuzqk ->https://forum.tagdiv.com/unique-articles/

Thank you!

Hi @jamonkey,

Please make sure that the theme was install/update correctly and all the theme requirements are set as in our guide from here.
Also please make sure that you do not have a plugin conflict with untested plugins, please deactivate all non theme, also if you are using child theme, clear all cache and try again.

Let me know the results!
Thank you!

Hi,

The modules are not intended to display taxonomies, only categories will be displayed as tags. A modification like this would not be simple, and require a lot of testing for multiple situations. If there was a simple solution I would happily give it to you. Maybe this option will be available by default in future theme updates, but I cannot say for sure.
Custom Post Type Support -> https://forum.tagdiv.com/custom-post-type-support/

Thank you for your understanding!

Hi,

If you are using the mobile theme plugin, then the ads set in Theme Panel>mobile theme will be show om mobile device.
If you do not use the mobile theme, and you want to have separate banners ads, than you should set specific methods for each device https://forum.tagdiv.com/using-other-ads-non-adsense-ads/ -> http://prntscr.com/omu6di -> http://prntscr.com/omu6ld -> http://prntscr.com/omu73w
If you want to have more banners side by side you should use ad box with tagDiv Composer
http://prntscr.com/omubnx -> http://prntscr.com/omubbf

Thank you!

Hi,

The best way to duplicate the header is to import a “Blank header” http://prntscr.com/omtx9m and copy http://prntscr.com/omtxsf and pest http://prntscr.com/omtyod the content from the header you want to duplicate.

Hope this will help you!
Thanks.

Hi,

So you want the black version, if is so then you should import a demo with black background http://prntscr.com/omtqs3 Installing demos https://forum.tagdiv.com/installing-demos/ also that website is using the lastest articles as homepage -> http://prntscr.com/omts2t if you want you can cehck our documentation for how to build and set a homepage https://forum.tagdiv.com/homepage-how-to-build-and-set-it/

Thank you!

Hi,

Unfortunately the text logo can be set only on header style 9, 10 and 11 -> http://prntscr.com/omtjm6 or you can use the header manager and import a header template from tagDiv Cloud Library and edit it how you want.
http://prntscr.com/omtp63

Thank you!

Hi,

I think that this is what you want to achieve http://prntscr.com/omt6yq -> http://prntscr.com/omt841 -> http://prntscr.com/omt8av for this you’ll need to set in WordPress Settings> General also you can check more about WordPress date here -> https://wordpress.org/support/article/formatting-date-and-time/
If this is not what you want, please provide some more details and some screenshots and I will gladly help you!

Hope this will help you!
Thanks!

Hi,

Sorry to hear that, you can request a refund here – https://themeforest.net/refund_requests/new and we’ll approve it as soon as possible.

Thank you!

Hi,

In order to have access to those elements you’ll need to have the tagDiv Composer and tagDiv Cloud Library activate in this way the header manager will be available and you can import header templates from tagDiv Cloud Library http://prntscr.com/omt0ef http://prntscr.com/omt0ky http://prntscr.com/omt1ed

Thank you!

Hi,

You can achieve this using custom css if the page look like this http://prntscr.com/omsw0z -> http://prntscr.com/omswdo
.page-id-1959 .td-footer-wrapper{
width: 100%;
position: absolute;
background-color: #111111;
bottom: 0px;
}
All you need to do is to remove the “.page-id-1959” and this code will be apply on all website, or just change the number of id with the id of the page you want to show the footer at the bottom.
http://prntscr.com/omsxvd

Thank you!

Hi,

Only the child theme provide by us in the theme package that you currently have is indicate to use, other plugins will not work.
Child theme support – https://forum.tagdiv.com/the-child-theme-support-tutorial/

Thank you!

Hi,

I checked your website and I see that you have a cache problem, the mobile theme version is how on the desktop, we recommend to use the WP Super Cache Plugin

If your code for GDPR need to be set between <head></head> tags then you can set the code in mobile theme analytics http://prntscr.com/omerj7 or in mobile http://prntscr.com/omerqq if this is not working you can try some plugins for GDPR.

Thank you!

Hi,

That you can do is to set a sidebar, in this way the footer will start from where the sidebar ends.

Hope this will help!
Thanks!

Hi,

Please make sure that is not a plugin conflict.
Also I found some suggestion on this topic about this problem -> https://wordpress.org/support/topic/stylesheet-specified-in-tag-style-amp-custom-is-too-long/

Hope this will help you!

Hi,

Yes, you can modify the single.php file from wp-content/plugins/td-composer/mobile/single.php but this changes will be lost when you’ll make a theme update.
-> http://prntscr.com/ombev5

Thank you for your understanding!

Hi,

Yes, you can show the whatsapp on desktop, all you need to do is to add a custom css
http://prntscr.com/ombasi
.td-social-whatsapp {
display: inline-block;
}
The code need to be set in Theme panel>Custom code>Custom css.

Hope this is what you need!
Thanks.

Hello!

Please make sure that you do not have a plugin conflict with untested plugins, please deactivate all non theme, also if you are using child theme, clear all cache and try again.

Let me know the results!
Thank you!

Hi,

Yes, this can be done with custom css too, if you have more pages will even be more fast using css.
Create custom code with the browser’s Inspector or the Live CSS Box -> https://forum.tagdiv.com/create-custom-code-using-the-browsers-inspector/

If you need help with this, just let me know!
Thank you!

Hi,

In order to have the same banner with different links based on the client devise you should use the classes for specific device -> http://prntscr.com/omb5e4 you can check more about those kind of ads in our documentation https://forum.tagdiv.com/header-ads-adsense/
-> http://prntscr.com/omb65q

Hope this will help you!
Thanks.

Hi,

For mobile theme you’ll need to make those settings in wp-content/plugins/td-composer/mobile/header.php hoe this will help you!
We made a note for this requirement, hope this will be include in coming updates!

Thank you for your understanding!

Hi,

Please notice that the “Latest Articles” is part of page template and this can be change only in the theme core; a better idea would be to use the Default template and set a posts loop element ( this is an element “Latest Articles”) with tagDiv Composer where you want in the page.
http://prntscr.com/omb1fz

Thank you!

Hi,

Please activate the thumbs for those blocks in Theme panel > Blocks Settings> Thumbs on modules/Blocks the thumbs that you’ll need to enable is 741×486
https://forum.tagdiv.com/newsmag-theme-thumbs/

Thank you!