Hi,

Unfortunately our theme do not have Facebook comments, sorry! but this can be achieve using some plugins:
WP Add-on for Facebook Comments https://wordpress.org/plugins/gs-facebook-comments/
Fancy Comments WordPress https://wordpress.org/plugins/fancy-facebook-comments/
Also there are many plugins for Facebook comments that you can try

Thank you!

Hi,

If you want to move the “Latest Articles” to the top you’ll need to edit the theme core in wp-content/themes/Newsmag/page-pagebuilder-latest.php files, but this is not indicate, also those changes will affect all pages that have set that page template.
Also if you remove the “Latest articles” from the page this become the Default template for page, so you can use that page template without problems, if you still do not whant to change the template, theme you can use a custom css to hide this section of homepage.
.home .td-pb-article-list{
display: none;
}
The code need to be set on Theme panel>Custom code>Custom css

Thank you!

Hello!

Your website is working correctly, please provide some more details about the “menu animated not working” are you referring, some screenshots with this would be very helpful!
http://prntscr.com/ooemzl
Mega menu -> https://forum.tagdiv.com/mega-menu/
How to add an icon in menu -> https://forum.tagdiv.com/how-to-add-icons-in-menu/

Thank you!

Hi,

Please notice that the iframe can set the specific size it need on each device to show good; you can make a test, set the same video embed on both websites and check the differences, also if the differences are big and you want to make adjust to our theme, please provide me the links to your websites where I can check those embed videos and provide to you an working solution.

Thank you for your understanding!

Hello,

If you need help with our theme, just let us know!

Thank you!

Hi,

If you want to have borders like this http://prntscr.com/ooeh1p then you can try this custom css
.td-header-container .td-header-header{
border-left: 1px solid #222;
border-right: 1px solid #222;
}
@media (max-width: 1023px) and (min-width: 768px){
.td-header-container .td-header-sp-logo {
width: 246px;
}
}
The code need to be set in Theme panel>Custom code>Custom css
http://prntscr.com/ooeh9s

Hope this will help you!
Thank you!

Hi,

If you want I can make a note this suggestion as a request, in this way it may be implement in our theme in a sorter time.

Thank you!

Hi,

I’ve checked this on my mac and on my safari all seams to be good -> http://prntscr.com/oni8v3 maybe you are using an old version of safari.

Thank you!

Hi,

Please make sure that all the settings are like in our requirements, please follow the guide carefully
– https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.
After you’ve made all the theme requirement try again, the tagDiv Cloud Library should work.

Thank you!

Hi,

If I em right that “blue box” show only when you hover the audio payer and the focus is st on that audio player.
Let me know if is that, or how/when this is appearing on the audio player.

Thank you for your understanding!

Hi,

Unfortunately for the moment there are no plans for this because this is a plugin and the child theme is use only for the theme, but I can add it as a suggestion for the coming updates and maybe there will be found a way to do that.

Thank you for your understanding!

Hi,

If you are asking where in theme files you can find those shortcode then you’ll need to go in wp-content/plugins/td-cloud-library/includes/tdb_config.php http://prntscr.com/ongxyj all the cloud shortcodes are set there in tdb_config.php

Thank you!

Hi,

Please make sure that you do not have a plugin conflict with untested plugins, please deactivate all non theme, also if you are using child theme, clear all cache and try again.
Please provide a link to your website to can make a closer inspection to this problem, in this way I will be able to provide you a better answer!

Thank you!

Hi,

Please make sure that all the settings are like in our requirements, please follow the guide carefully
– https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.

Please make sure that you do not have a plugin conflict with untested plugins, please deactivate all non theme, also if you are using child theme, clear all cache and try again.

Thank you!

Hi,

Unfortunately we didn’t tested any kind of content plugin, therefore we can not say for sure if those will work correctly with our theme or not, sorry!
If you want I can try to help you ( provide me a link to your website and as many details as you can about the plugin that you are using and the settings you’ve made to it), I can take a look to the problem you are facing, but since this is an untested plugin I’m not sure that I can provide to you an working answer.

Thank you for your understanding!

Hi,

Please provide some more details about the settings you’ve made and some screenshots.
You can check more details about flex blocks in our documentation for Flex Block Settings Guide https://forum.tagdiv.com/flex-block-settings-guide/ -> http://prntscr.com/onbgal also be careful to the sort order you chose.

Thank you!

Hi,

Unfortunately on News ticker and the blocks you select can not be select the h tag, if you want to set the h2 on those blocks http://image.noelshack.com/fichiers/2019/31/5/1564700320-capturetagdiv35.png
http://image.noelshack.com/fichiers/2019/31/5/1564700320-capturetagdiv36.png
you’ll need to replace those blocks with flex blocks http://prntscr.com/onbbfg you can check more about the Flex Block Settings Guide here https://forum.tagdiv.com/flex-block-settings-guide/
Unfortunately for the News ticker this can be achieve only if you make chnages in theme code and those changes will be apply to whole website.

Thank you for your understanding!

Hi,

If you want, you can send us an email at contact@tagdiv.com and provide admin login, as well as cPanel or FTP if possible. We will take a look. Include a link to this topic in the email.

Thank you!

Hi @metooreporter,

Usually there are some plugin conflicts or the theme status is not made as in our theme requirement.

Please make sure that all the settings are like in our requirements, please follow the guide carefully
– https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.

Please make sure that you do not have a plugin conflict with untested plugins, please deactivate all non theme, also if you are using child theme, clear all cache and try again.

Mobile theme plugin documentation https://forum.tagdiv.com/the-mobile-theme/

If there is still a problem, please provide some more details and some screenshots.

Hope this will help you!
Let me know the results!
Thanks.

Hi,

Yes, this can be achieve with our theme too, you can modify one single page and on all default post templates will appear the permalinks after the date, this file is td_module_single_base.php and can be found in wp-content/plugins/td-composer/legacy/common/wp_booster/td_module_single_base.php -> http://prntscr.com/onb2e0 -> http://prntscr.com/onb2nq -> http://prntscr.com/onb2te the code https://pastebin.com/DLxK3mPu
Or you can set the code only on the templates you want to show the permalinks like this -> http://prntscr.com/onb350 -> http://prntscr.com/onb4jl -> http://prntscr.com/onb4rs -> http://prntscr.com/onb4w8 this code will be apply only on page template/style 1 code https://pastebin.com/j4S5Ldzk you’ll need to set the php code in each loop-single-n.php you want to show the permalinks -> http://prntscr.com/onb5kf
Also you can check our documentation for child theme here -> https://forum.tagdiv.com/the-child-theme-support-tutorial/

Hope this will help you!
Thanks!

Hi,

Yes, that should work.
If you nee more help, or you have other questions, just let us know, we are here to help you!

Thank you!

Hi,

If I understand correctly you are referring to an option to allow you to enable/disable the amp on posts in function of the category, unfortunately for the moment the only option is individual, maybe in the coming updates will be add some more options.
If this is not what you mean, please provide some more details.

Thank you for your understanding!

Hi,

Unfortunately I do not understand to what “Blog feed” you are referring, please provide some more details an some screenshots!
If you want to set the image in flex block 1 to be round, then you should do those settings http://prntscr.com/onarmn
If this is not what you mean, please provide some more details and a link where I can check your current flex layout.

Thank you!

Hi,

The Page builder + latest articles + pagination is part of the page template, you can get this setting in pages open a page in editor http://prntscr.com/onaonw and in the right sidebar you’ll see the page attributes http://prntscr.com/onap1k select it and will appear at the bottom of page content http://prntscr.com/onap6b
Unfortunately there is no option in Newsmag to set the “Latest Articles” at the top of the page, this can be achieve with this theme only making changes in theme core.
Page templates documentation https://forum.tagdiv.com/newsmag-page-templates/

Hope this will help!
Thanks.

Hi,

The iframe is resizing because the you have set a sidebar in that post and the content size decrees because of sidebar, also the iframe height is auto set by the width of iframe, what you can do is to set the code in a post without sidebar http://prntscr.com/onamtx in this way the height will be bigger

Hope this will help you!
Thanks!