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Calin
tagDiv Staff

Hi,

Please make sure that you have the last theme version ( Newspaper v9.7.3) and that you made a clean installation ( you do not overwrite other version of theme), also please make sure that you do not have a plugin conflict and all the theme e requirements are set according to our guide – https://forum.tagdiv.com/requirements-for-newspaper/

Theme Install Guide -> https://tagdiv.com/how-to-install-newspaper-theme/
How to Update the Newspaper Theme for WordPress -> https://tagdiv.com/update-newspaper-theme/

If there is still a problem, please provide some more details, some screenshots and a link where I can inspect this problem.

Thank you!

Calin
tagDiv Staff

Hi,

I’ve checked your website and your menu is look normal -> https://www.screencast.com/t/jpCNu1wA in desktop version and on mobile you’ll need to add in Theme panel>Custom code> Custom css this custom css
https://www.screencast.com/t/8bYNrDFy
.td-mobile-content .td-icon-menu-right {
display: inline-block;
}

Also if the shortcode for translating still appear in menu after you deactivate those plugins, you’ll need to remove theme manually.
If there is still a problem, just let me know!

Thank you!

Calin
tagDiv Staff

Hi,

Please make sure that all the settings are like in our requirements, please follow the guide carefully
https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.

Also you can check the option for Loading image effects from theme panel -> https://forum.tagdiv.com/newsmag-loading-image-effects/

If there is still a problem, please provide me a link where I can inspect this problem.

Thank you!

Calin
tagDiv Staff

Hi,

Please you can send us an email at contact@tagdiv.com and provide admin login, as well as cPanel or FTP if possible. We will take a look. Include a link to this topic in the email.

Thank you!

Calin
tagDiv Staff

Hi,

You can set instead the <?php echo st_related_posts(); ?> this code $buffy .= st_related_posts(); -> https://www.screencast.com/t/Vcwo0bAieOHa

Hope this will help you!
Thanks.

Calin
tagDiv Staff

Hi,

If you want to have more control over the text/layout of category page, you can use a category template from tagDiv Cloud Library and edit it using tagDiv Composer -> https://www.screencast.com/t/ekwB5DThg

Thank you!

Calin
tagDiv Staff

Hello TimeToGoogle,

Please make sure that after you set the code you clear all cache and you coll the google to re-index your posts/pages.
In order to clear AMP cache that Google please check this article -> https://developers.google.com/amp/cache/update-cache
Ask Google to recrawl your URLs ->https://support.google.com/webmasters/answer/6065812?hl=en
If there is still a problem, please provide me a link where I can inspect your website and some screenshots with the implementation of code you’ve made.

Thank you!

Calin
tagDiv Staff

Hi,

Yes, that option appear because you are using a cloud template, you can set to no/off for this option, because is not need that google to index the cloud templates that you are using.

Thank you!

Calin
tagDiv Staff

Hi,

If you need to set that code after <div class=”td-block-row td-post-next-prev”> then you can set the code in wp-content/plugins/td-composer/legacy/common/wp_booster/td_module_single_base.php -> https://www.screencast.com/t/HGW6cQ85 if you want to set it before the <h4 class=”td-related-title td-block-title”> you can set the code in wp-content/plugins/td-composer/legacy/Newspaper/includes/shortcodes/td_block_related_posts.php -> https://www.screencast.com/t/TYJGtvVQxOQ

Thank you!

Calin
tagDiv Staff

Hi,

Please make sure that you do not have a plugin conflict with untested plugins, please deactivate all plugins and child theme ( if you are using ) and let only the tagDiv Composer , clear all cache, deactivate the cache plugin and try again.

Let me know the results!
Thanks.

Calin
tagDiv Staff

Hi,

Unfortunately using the regular license this can bot be achieve; in order to achieve that you’ll need to buy the extended license from here -> https://www.screencast.com/t/jlsWY56V -> https://themeforest.net/item/newspaper/5489609 or you can contact the envato for more details -> https://help.market.envato.com/hc/en-us/articles/202821620-Contact-Us

Thank you!

Calin
tagDiv Staff

Hello @RustyOcean,

This plugin is working only with the search element from Gutenberg -> https://www.screencast.com/t/Wk56axmrCmD -> https://www.screencast.com/t/19xEEabphKS

Thank you for your understanding!

Calin
tagDiv Staff

Hello @devy,

Yes you can add the code from child theme in the main theme, but how you say, you’ll need to re’add it after each update; also if you want you can try the above implementation, but first please make sure that your code is working correctly and you do not have a plugin conflict.

Thank you for your understanding!

Calin
tagDiv Staff

Hi,

I think I did not explain it very well, what I mean was that you can not use the Big Grid Full 1 as a slider, but you can find in tagDiv Composers a slide element -> https://www.screencast.com/t/auglPGkzz5 and you can use it to achieve what you need -> https://www.screencast.com/t/Wwtiz9wnC

Thank you for your understanding!

Calin
tagDiv Staff

Hello @rrystrom,

Please provide some more details and some screenshots about the problem you are facing, also make sure that you have the theme updated and all theme requirements are set according to our guide – https://tagdiv.com/newspaper-theme-requirements/ and you do not have any plugin conflict.

Thank you!

Calin
tagDiv Staff

Hi,

From what I can see, now the logo is look good; if you need help with anything else, just let me know!

Thank you!

Calin
tagDiv Staff

Hi @shandule,

Yes, you can edit a saved element but you can not save the edits on the same element, you’ll need to save it to a new element.

Thank you!

Calin
tagDiv Staff

Hi,

The font is load, but is not working because the http, this is wrong -> https://www.screencast.com/t/JVgWoGztytZ it need to be https -> https://www.screencast.com/t/Tuw7yoyZ7 -> https://www.screencast.com/t/hh8NT1x6tCu -> https://www.screencast.com/t/FoNAqWor

Thank you!

Calin
tagDiv Staff

Hi,

Please make sure that all requirement are set according to our guide -> https://forum.tagdiv.com/requirements-for-newspaper/ also you can contact your host to make sure that all settings are made well for your host.

Thank you!

Calin
tagDiv Staff

Hi,

The theme do not control the way how the ads are working, the code that you’ve set in theme and appear in the bottom of mobile have set the links to the same page because the ads show one website -> https://www.screencast.com/t/rwLNmtpMUX

Thank you for your understanding!

Calin
tagDiv Staff

Hi,

Is look like the problem is with Language Switcher menu, this is not show in Top header menu. Please make sure that you translate the menu according to this documentation -> https://wpml.org/documentation/getting-started-guide/translating-menus/

Thank you!

Calin
tagDiv Staff

Hi,

If there is anything else with I can help you, just let me know!

Thank you!

Calin
tagDiv Staff

Hi,

This can be achieve only on responsive version, if you are using the mobile theme, the you can not achieve this.
All you need to do is to set the port view on mobile -> https://www.screencast.com/t/YcikfUXZcpcC and replace the search with a button -> https://www.screencast.com/t/nh5lhKOmy

Thank you!

Calin
tagDiv Staff

Hi,

This can be achieve only using the Header manager and build your own header or import one from tagDiv Cloud Library and edit it -> https://www.screencast.com/t/ab6OkAv3oa -> https://www.screencast.com/t/PQBunPzAN

Thank you!

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