Hi,

You can use the Header manager and build your own header or import one from tagDiv Cloud Library and edit it -> https://www.screencast.com/t/ab6OkAv3oa or you can use a multi-purpose header -> https://www.screencast.com/t/XSWpW8ccm and set a button -> https://www.screencast.com/t/CFh9byzg

Thank you!

Hi,

1. Unfortunately you can not import parts/section from our theme design in avada theme, because our this using tagDiv Composer, Header manager and tagDiv Cloud Library that are working only with our theme ( this builder with the library was build special for our theme ) and the shortcode will not be recognize by other theme

2. Yes, this can be achieve, you can use the Import / Export theme settings -> https://forum.tagdiv.com/import-export-theme-settings/ or you can use some plugins to duplicate the current website.

Thank you!

Hi,

The page results from search if you are using tagDiv Composer is this one -> wp-content/plugins/td-composer/legacy/Newspaper/search.php and the search box can be found in -> wp-content/plugins/td-composer/legacy/Newspaper/parts/page-search-box.php
-> https://www.screencast.com/t/cemSP0GQ7Frj

Thank you!

Hi,

There is no need for any kind of css for your mobile menu. The menu that you have set do not have sub-menus on mobile theme -> https://www.screencast.com/t/M3wKAO8VoM3a ( notice that if you have a mega menu this will not be display in mobile theme as on desktop, the sub-menu of mega menu will not show ), also you can create a new menu for mobile theme and set in it the pages/post you want -> https://tagdiv.com/mobile-theme-automatic-optimization-for-mobile-newspaper-theme/

For footer you can try this custom css -> https://www.screencast.com/t/s6PkHD5Qi
.td-mobile-footer-wrap{
display: none
}
The code need to be set in https://www.screencast.com/t/GlDtNriqXR

Thank you!

Hi,

Since Newspaper v9.7 the child theme is working only for the functions.php and style.css files.
We wrote an article on the subject here: https://tagdiv.com/updating-the-core-of-tagdiv-themes/
if you want you can try the implementation for the child theme provide by an user in this topic -> https://forum.tagdiv.com/topic/issue-with-9-7-update-changes-single_template_-in-child-theme/

Thank you for your understanding!

Hi,

There was set a path for a background image that not longer exist ( the image ) in Background mobile menu and search and that was why there it takes about 2-3 minute to open the menu.

Thank you!

Hi,

Please try the steps from this similar topic -> https://forum.tagdiv.com/topic/wpml-footer-and-block-translations/

Hope this will help you!
Thank you!

Hi,

I think that you want to make a slider using Big Grid Full 1, if is so then you’ll need to use one of those options -> https://www.screencast.com/t/ps5EqLRK the slider -> https://www.screencast.com/t/1fHAH2A0 or you can use the Revolution Sliders -> https://forum.tagdiv.com/import-revolution-sliders-on-demos/

Thank you!

Hi,

So if those plugins are deactivate the mega menu is still not working? if is so then, there can be other problem, please provide me a link where I can inspect the menu from your website, in this way I will be able to provide you a better answer.

Thank you!

Hi,

First please make sure that you have the tagDiv Composer activate in Newspaper plugins -> https://www.screencast.com/t/PJlizsRFbG if this is activate then you can edit the homepage in two ways : one directly from website by clicking “Edit with TD Composer” -> https://www.screencast.com/t/BeXlrA0x or from back-end by hovering the page title -> https://www.screencast.com/t/eA6kUUQY or you can click on edit page and click the TAGDIV COMPOSER button -> https://www.screencast.com/t/NCKRDcLXWKwD after that you need to click on the block/module/element that you want to edit and check the tagDiv Composer tab -> https://www.screencast.com/t/TRxoSQcohM

Thank you!

Hi @kallaikoi,

Unfortunately, we did not tested the If menu plugin and WP Multilang plugin with our theme and therefore, we cannot say for sure if it will work or not as expected with the theme, sorry! Also, we cannot provide support for untested plugins ( support policy -> https://forum.tagdiv.com/support-policy-2/ ).
This is our list with tested plugins with our theme -> https://www.screencast.com/t/cmPkh9jba4sZ

Thank you!

Hi,

You’ll need to edit the homepage using tagDiv Compose , click on the block that you want to sort/filter -> https://www.screencast.com/t/XBOGLM3nJQLf -> https://www.screencast.com/t/2r0OXhJ9tIV
Block settings -> https://forum.tagdiv.com/block-settings-guide/

Thank you!

Hi,

Please check this similar topic about Server error (5xx) -> https://forum.tagdiv.com/topic/server-error-5xx-2/

Thanks.

Hi,

If you have other questions, just let me know!

Thank you!

Hi,

Unfortunately the sign in page can be edit fro theme panel, only from theme core;
Login – How to enable the user registration -> https://forum.tagdiv.com/login-how-to-enable-user-registration/

Also you can check a similar topic about user registration -> https://forum.tagdiv.com/topic/email-takes-time-to-arrive-when-a-user-registers/

Thank you!

Hello !

Usually this issue is related to a firewall or security module which blocks admin-ajax.php request. Please verify the console for error while saving the settings on the Theme Panel, usually it displays a 403 or 404 error.
I suggest to check your System Status and increase all the php.ini directives at least to the recommended values – https://forum.tagdiv.com/system-status-parameters-guide/
If you don’t use a security plugin, please ask your host about this, maybe you have a security module which blocks this.
If you use a plugin like Wordfence please set it in learning mode.
Let us know and if the issue persist please contact us via email at contact@tagdiv.com and provide wp-admin access so we can take a closer look. Also paste a link to this topic so we can identify you.

Thank you !

Hi,

Please remove the background image from Newspaper > Theme panel>Background > Mobile menu/search background and Join in/ join background -> https://www.screencast.com/t/7oDoAmZ1T after that please clear all cache and try again.

Thank you!

Hi,

If the ads are in pages you can edit the page and remove the ads.

If the ads are in widget sidebars in posts and pages, maybe create sidebars without ads and set them.

If the ads are in the post content (top, inline or bottom ad spots) the theme does not have settings for specific posts. All it has are general settings to hide them per device
– https://www.screencast.com/t/g6L9YSkB

Hiding them with CSS is permitted by Google when using media queries
– https://support.google.com/adsense/answer/6307124?hl=en
Setting a display:none without media queries is forbidden by Google
– https://support.google.com/adsense/answer/1354736?hl=en

For header ads you can use two header templates, ( both from tagDiv Cloud library, or only one with out ads ), you need to have set a global header for all pages/post and an individual one on the pages where you do not want to have the ads.
Take the Tour to Explore the New Header Manager -> https://tagdiv.com/newspaper-theme-customize-the-header-manager/

What you can do is to set a single post template from tagDiv Cloud Library with out ads and make a copy of this template and set ads in it for the post were you want to have ads ( the ads in single post template can be set using tagDiv Composer -> https://www.screencast.com/t/dYEh4nIv you can set as many ads you want using the ad box -> https://www.screencast.com/t/IiAlsDAT -> https://www.screencast.com/t/7ua8g3oti).

Maybe use a plugin such as Adrotate to better manage the ads in the website. There are many theme users that recommend this plugin. I believe it has settings for what you have to do per specific posts.
Some more about it here if you should consider it
– http://www.wpbeginner.com/plugins/how-to-manage-ads-in-wordpress-with-adrotate-plugin/
– https://ajdg.solutions/manuals/adrotate-manuals/

Thank you!

Hi,

If you are using a category template from tagDiv Cloud Library, then only the post loop element and category grids can get the category posts dynamically, the rest of theme, is need to be set manually -> https://forum.tagdiv.com/block-settings-guide/

Thank you!

Hi,

Please make sure that you do not have a plugin conflict with untested plugins, please deactivate all plugins and child theme ( if you are using ) and let only the tagDiv Composer , clear all cache, deactivate the cache plugin and try again.

Also you can set the date format in Settings>General, please check this documentation -> https://wordpress.org/support/article/formatting-date-and-time/

Thank you!

Hi @mattsayle,

The featured image that you are using is too low, you’ll need to use some bigger image or use a proper post templates -> https://forum.tagdiv.com/post-templates-2/

Thank you!

Hi,

Please check our documentation for header style -> https://forum.tagdiv.com/header-styles/ you can use a full logo only on header style 9/10/11

Thank you!

Hi,

Yes, you can removed the title of category using custom css
.category .td-page-title{
display: none;
}
or yoou can us a category template from tagDiv Cloud Library, eit it using tagDiv Composer and set it in theme panel on the categories that you want.
-> https://www.screencast.com/t/kJy1glQPm

Thank you!

Hi,

Please check the blocks/modules that you have set on homepage to see if those are set to show all category or featured category; please check our documentation for Block settings -> https://forum.tagdiv.com/block-settings-guide/

Featured posts ->https://forum.tagdiv.com/featured-posts-2/

If there is still a problem, please provide some more details, some screenshots and a link where I can inspect this problem.

Thank you!

Hi,

If you are using the last version of the Newspaper theme ( v9.7.3 ) there was implement some new conditions for a better compatibility with WPBakery, therefore, some elements will not be available in the tagDiv composer. This was made to prevent issues with the respective elements. The single image, separator, empty space, widgets element, raw html… are some of them.
If you want to still have theme you need to deactivate the WPBakery plugin or replace the tdc_map.php from wp-content>plugins>td-composer>includes>tdc_map.php withe tdc_map.php from the previous version of Newspaper theme.

Thank you!