Home User profile
tagDiv Staff
This user did not write anything. So we are just showing here some random text to make the profile page look nice :)
Calin
tagDiv Staff

Hi,

If you want to disable the Latest Article from Homepage, you’ll need to change the page template ->https://forum.tagdiv.com/page-templates-2/ currently you have set Page Builder + Latest Articles + Pagination, please change to Default Template.

Thank you!

Calin
tagDiv Staff

Hi,

Please notice that you can edit with tagDiv Composer only the pages/templates build with tagDiv Composer.

Usually these would be the main causes for composer issues
https://forum.tagdiv.com/tagdiv-composer-not-working/

Could be caused by a plugin. Try as a quick test to deactivate all non-theme plugins, then check if the issue is solved. Is it happening even for new pages?

Thank you!

Calin
tagDiv Staff

Hi @jamiesharpe,

I think that you have set in Theme panel a category template from tagDiv Cloud Library, then you’ll need to change other category template or set on theme template from Inherit from Global Settings -> https://www.screencast.com/t/lAE8M89j4qU

Hi @Ansa,
In order to set some widgets in homepage you need to edit the page with tagDiv Composer
-> https://www.screencast.com/t/5FidByVjWz -> https://www.screencast.com/t/nF8D45Gzwruj
the Latest articles cams from the page template; the widget can be found here -> https://www.screencast.com/t/utV7VV3QvgfT here is how you can create a new sidebar – > https://forum.tagdiv.com/sidebars-tutorial/

Thank you!

Calin
tagDiv Staff

Hi,

1. Indeed there was fine how you set first the video, with “-” is look like that video is start with the “-” -> https://www.screencast.com/t/ZweqRKYTgJ

2. Unfortunately that is the only one option for scale, sorry!

Thank you!

Calin
tagDiv Staff

Hi,

Unfortunately, you’ll need to recreate/build your homepage using tagDiv Composer, you can not convert the content, sorry!

Thank you!

Calin
tagDiv Staff

Hi,

That option is in tagdiv_theme.js as I said above, you need to identify the code for max time for lazy load -> https://www.screencast.com/t/Zu9jnuZPT this is custom work, you need to do it yourself through the code and if you are not aware of the steps which are needed to take, in this case, please consider hiring a freelancer/developer to help you because we cannot provide custom work at the moment, sorry!

Thank you!

Calin
tagDiv Staff

Hi,

This can be a plugin conflict, please make sure that you do not have a plugin conflict, please deactivate all non theme plugins ( please deactivate the WPBakery ), also if you are using child theme or cache plugin, please deactivate them, clear all cache and try again.

Thank you!

Calin
tagDiv Staff

Hi,

If you’ll deactivate the lighbox option from theme panel, the lighbox will work like before ( normal ), the option will not be removed.

Thank you for your understanding!

Calin
tagDiv Staff

Hi,

Unfortunately in Newspaper v9.7.3 there is a problem between WPBakery, tagDiv Composer, child theme and tagDiv Cloud Library, we’ll try to fix it as soon as possible.

Thank you for your understanding and sorry for the inconvenience!

Calin
tagDiv Staff

Hi,

I’ll make some deep investigation and if there are some problems these will be fix in the next update

Thank you for your understanding!

Calin
tagDiv Staff

Hello,

Sorry but our themes are not compatible with the RTL direction. IF you need a RTL theme, you will have to choose a different theme that can provide this functionality. We will be able to provide a refund if you make a request here:https://themeforest.net/refund_requests/new

Thank you!

Calin
tagDiv Staff

Hi,

Please make sure that the comments on post from theme panel are enable -> https://www.screencast.com/t/Ben9Plwik also please check our documentation for Enable/disable comments -> https://forum.tagdiv.com/enabledisable-comments/
If you are using Gutenberg
-> https://www.screencast.com/t/3ai1ok5fcJ -> https://www.screencast.com/t/XZNXB6ueYt6

Thank you!

Calin
tagDiv Staff

Hello !

We are sorry for your inconvenience !

It is mandatory to delete all what was left from the older version before intalling this update. Overwriting the files would cause a lot of problems. If you are certain that you have installed the updates correctly by deleting all of the older versions and made a clean install from scratch please contact us via email at contact@tagdiv.com and provide admin login, as well as cPanel or FTP if possible. We will take a look. Include a link to this topic in the email.

Also take a look at our documentation about installing the theme and plugins: https://tagdiv.com/how-to-install-plugins-and-update-plugins/ ; https://tagdiv.com/how-to-install-newspaper-theme/

Thank you !

Calin
tagDiv Staff

Hi,

This can be a plugin conflict, please make sure that you do not have a plugin conflict, please deactivate all non theme plugins ( please deactivate the WPBakery ), also if you are using child theme or cache plugin, please deactivate them, clear all cache and try again.

Thank you!

Calin
tagDiv Staff

Hi,

Unfortunately in Newspaper v9.7.3 there is a problem between WPBakery and tagDiv Composer, I recommend you to use a previous version -> https://forum.tagdiv.com/topic/important-new-update-newspaper-9-7/ until will fix the problem.
If you need other version of Newspaper theme you can send us an email at contact@tagdiv.com and we’ll provide you the version you need.

Thank you!

Calin
tagDiv Staff

Hi,

You can change the title of widgets from footer from Theme panel>Translation -> https://www.screencast.com/t/5Mvp4pwaSXDv
-> https://www.screencast.com/t/z871wkEMD

Thank you!

Calin
tagDiv Staff

Hi,

You can insert the code here in wp-content/plugins/td-composer/legacy/Newspaper/header.php -> https://www.screencast.com/t/Pi0UIHhu but for what is that code? maybe this can be set in other ways.

Thank you!

Calin
tagDiv Staff

Hi,

This can be a plugin conflict, please make sure that you do not have a plugin conflict, please deactivate all non theme plugins, also if you are using child theme or cache plugin, please deactivate them, clear all cache and try again.

Please make sure that all the settings are as in our requirements, please follow the guide carefully
https://tagdiv.com/newspaper-theme-requirements/
and please increase all requirements that are lower, and follow all steps.

Thank you!

Calin
tagDiv Staff

Hi,

Please make sure that all the settings are as in our requirements, please follow the guide carefully
https://tagdiv.com/newspaper-theme-requirements/
and please increase all requirements that are lower, and follow all steps.

Please make sure that you do not have a plugin conflict, please deactivate all non theme plugins, also if you are using child theme or cache plugin, please deactivate them, clear all cache and try again.

Please provide some more details about the problem you are facing an a link were I can inspect this problem.

Thank you!

Calin
tagDiv Staff

Hi,

Please check our documentation for How to Update the Newspaper Theme for WordPress -> https://tagdiv.com/update-newspaper-theme/

If there is still a problem, please provide some more details.

Let me know the results!
Thank you!

Calin
tagDiv Staff

Hi,

Please check our documentation for how to set the avatar -> https://forum.tagdiv.com/how-to-set-the-avatar/

Thank you!

Calin
tagDiv Staff

Hi,

Our theme have A big grid Slide, a post slide and revolution slider, unfortunately those will not work on AMP, only on desktop, and in responsive version of Newspaper Theme.
-> How to install Revolution Slider v5 -> https://forum.tagdiv.com/how-to-install-revolution-slider-v5/
Import Revolution Sliders on demos -> https://forum.tagdiv.com/import-revolution-sliders-on-demos/

You can add more ads in amp only if you are using mobile theme, the ads set in mobile theme ads will be show in amp too -> https://www.screencast.com/t/fR5Xka4z
Using other ads -> https://forum.tagdiv.com/using-other-ads-non-adsense-ads/

Hope this will help you!
Thank you!

Calin
tagDiv Staff

Hi,

If you want to remove that css code, you’ll need to delete it manually without using any functions to eliminate the code.

Thank you!

Calin
tagDiv Staff

Hi,

Unfortunately for the moment we can not provide support to integrate the Captcha in Contact Form 7 plugin , that means custom work, and we do not have for the moment a team to do that, sorry!
You can check this article -> https://contactform7.com/captcha/

Hope this will help you to achieve what you need!
Thank you!

Calin
tagDiv Staff

Hi,

In the mobile version is not showing the Modified Date because you are using the mobile theme plugin, unfortunately this do not have for the moment the Modified Date option; in order to have this option on mobile, please deactivate the mobile theme plugin.

Thank you!

Viewing 25 posts - 27,251 through 27,275 (of 35,335 total)