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Calin
tagDiv Staff

Hi,

Please check the settings from theme panel > Theme fonts > Page -> https://www.screencast.com/t/Dun1LkW35 if this is not helping you can try a custom css -> https://tagdiv.com/how-to-create-custom-code-in-newspaper-theme/

Thank you!

Calin
tagDiv Staff

Hi,

Please send us an email at contact@tagdiv.com and provide admin login, as well as cPanel or FTP if possible, also provide the licence key. We will take a look. Include a link to this topic in the email.

Thanks

Calin
tagDiv Staff

Hi,

If you want to add a ad box in category page you’ll need to use a category template from tagDiv Cloud Library and edit the template with tagDiv Composer and set the ad box -> https://www.screencast.com/t/vnDEW8Na you can set the ads code directly in ad box -> https://www.screencast.com/t/zs9XlZDLGfpY

Thank you!

Calin
tagDiv Staff

Hi,

I made some deep investigation and indeed there is a problem, the settings can not be saved, I’ve noted this on our fix list and this will be fix for the coming update.

Thank you for your understanding and sorry for the inconvenience!

Calin
tagDiv Staff

Hi,

Please check our documentation for Related articles -> https://forum.tagdiv.com/related-articles/ unfortunately this block can tot be set with the load more button, sorry!

Thank you!

Calin
tagDiv Staff

Hi,

The menu in AMP is look like this https://ibb.co/tPNrPqk because in AMP is not allow JavaScript, so the arrows from mobile that are auctioned by JavaScript will not work on amp, as a result the menu is listed.

Thank you for your understanding!

Calin
tagDiv Staff

Hi,

Unfortunately, for the moment this is the only solution that I can provide until our developers team will make a fix for it, sorry for the inconvenience! this will be fix in the coming update.

Thank you for your understanding!

Calin
tagDiv Staff

Hi,

Is look like you do not have set an image or the path to the image can not be found https://www.screencast.com/t/b2qPZToXu
Please make sure that you set the logo as in our documentation -> https://forum.tagdiv.com/logo-favicon/

Please make sure that you do not have a plugin conflict, please deactivate all non theme plugins, also if you are using child theme or cache plugin, please deactivate them, clear all cache and try again.

Let me know the results!
Thank you!

Calin
tagDiv Staff

Hi,

Please use the WPBakery Page Builder only on pages that are created with it, do not use the WPBakery Page Builder on pages build with tagDiv Composer, this will cause issues.

Please make sure that all the settings are as in our requirements, please follow the guide carefully
https://tagdiv.com/newspaper-theme-requirements/
and please increase all requirements that are lower, and follow all steps.

Please make sure that you do not have a plugin conflict, please deactivate all non theme plugins, also if you are using child theme or cache plugin, please deactivate them, clear all cache and try again.

If there is still a problem, please provide some more details and some screenshots.

Thank you!

Calin
tagDiv Staff

Hi,

The reason for doing it was because users who wanted to use for example single images in WPBakery, couldn’t because the tagDiv composer affected the single images functionality.

So now when WPBakery is active and users wish to use it, some elements will not be part of the composer, to prevent conflicts. If a different solution is found, this may change however.

If you want you can send us an email at contact@tagdiv.com and provide admin login, as well as cPanel or FTP if possible. We will take make it to work like before the update. Include a link to this topic in the email.

Thank you!

Calin
tagDiv Staff

Hi,

This can be a plugin conflict, please make sure that you do not have a plugin conflict, please deactivate all non theme plugins, also if you are using child theme or cache plugin, please deactivate them, clear all cache and try again.

Thank you!

Calin
tagDiv Staff

Hi,

Most of the theme files were moved into the tagdiv composer plugin as per the requirements of envato: https://help.author.envato.com/hc/en-us/articles/360000472383-WordPress-Theme-Requirements.
We wrote an article on the subject here: https://tagdiv.com/updating-the-core-of-tagdiv-themes/
When you’ll be updating the theme, you’ll need to activate the tagDiv Composer to keep the theme functionality you’ve previously used.

Thank you!

Calin
tagDiv Staff

Hi,

Please check this article about how to remove the h1 from logo -> https://forum.tagdiv.com/topic/problem-for-remove-h1-td-logo/

Thank you!

Calin
tagDiv Staff

Hi,

The mobile version is look like that because you have the mobile theme plugin that provide you a better speed then responsive version of theme, but in order to achieve that speed you’ll need to create a new content for pages because in the most of cases those were made with builders ( tagDiv Composer, WPBakery ) and you need to use only the mobile editor ( you need to set the content for pages in mobile editor and this content will be display on mobile theme)
-> https://www.screencast.com/t/ebUIzt4se

Mobile Theme: Automatic Optimization for Mobile with Newspaper Theme -> https://tagdiv.com/mobile-theme-automatic-optimization-for-mobile-newspaper-theme/

Also for the 3 blocks, you’ll need to have set same feature posts (that have set feature category) -> https://forum.tagdiv.com/featured-posts-2/ -> https://www.screencast.com/t/QsJ6ppY4

If you want the responsive version and amp you should use this opinion -> https://www.screencast.com/t/jZct5ueBqOrb but if you have amp activate on pages you’ll need to create in Mobile editor a content for AMP version of page.

Let me know if you have more questions!

Calin
tagDiv Staff

Hi,

This can be a plugin conflict, please make sure that you do not have a plugin conflict, please deactivate all non theme plugins, also if you are using child theme or cache plugin, please deactivate them, clear all cache and try again.

Please try the steps for mobile-friendly indicate in this similar topic -> https://forum.tagdiv.com/topic/mobile-friendly-test-fail/

Thank you!

Calin
tagDiv Staff

Hi,

You can build your own Big Grid layout but not with Slide functions, sorry!

Thank you for your understanding!

Calin
tagDiv Staff

Hi,

Is look like you have an auto ad set on amp that is not use ->https://validator.ampproject.org/#url=https%3A%2F%2Fwww.hamsterrausch.de%2F2019%2F06%2Folay-whip-creme-gratis-testen%2F%3Famp

Please make sure that you have set the AMP as in our guide -> https://tagdiv.com/amp-newspaper-theme/ also check the AMP analitycs or if you have set some code in theme files please remove it, clear all cache and test again.

Thank you!

Calin
tagDiv Staff

Hi,

Please check this documentations for Theme activation -> https://tagdiv.com/how-to-activate-the-newspaper-theme/
If you do not want to have a different user just add to the current one the extra key and try to activate the theme manually
https://www.screencast.com/t/y9OSLcsc
https://www.screencast.com/t/BPptwwInVr

If you have others questions, please let me know!

Thanks.

Calin
tagDiv Staff

Hi,

There was some changes for tagDiv Composer and WPBakery.
The reason for doing it was because users who wanted to use for example single images in WPBakery, couldn’t because the tagDiv composer affected the single images functionality.

So now when WPBakery is active and users wish to use it, some elements will not be part of the composer, to prevent conflicts. If a different solution is found, this may change however.
You need to deactivate the WPBakery plugin, and all the elements will be show again.

Unfortunately, for the moment you cannot add images in header title, sorry!

Thank you!

Calin
tagDiv Staff

Hi,

Your mobile version is look just fine -> https://www.screencast.com/t/kXPe7YByu1gS just make sure that you refresh the page if you check the mobile version using toggle device toolbar.

Thank you!

Calin
tagDiv Staff

Hi,

I’ve made some test and the Youtube playlist shortcode is working fine -> https://www.screencast.com/t/pYm5bqUjGff -> https://www.screencast.com/t/1VGhFltFI -> https://www.screencast.com/t/NXeQ5RVfT4Qr

This can be a plugin conflict, please make sure that you do not have a plugin conflict, please deactivate all non theme plugins, also if you are using child theme or cache plugin, please deactivate them, clear all cache and try again.

Thank you!

Calin
tagDiv Staff

Hi,

You need to use the header manager edit the header template enable the sticky menu on developer mode -> https://www.screencast.com/t/8can9vVApGPt scrool down to show the menu, click on it and change the menu -> https://www.screencast.com/t/hFN55XbprS

Thank you!

Calin
tagDiv Staff

Hi,

You need to use the tagDiv Composer and edit the blocks; the load more button comes from extra pagination in filter tag -> https://www.screencast.com/t/UGU6kJxvCb please check our documentation for blocks -> https://forum.tagdiv.com/block-settings-guide/

Thank you!

Calin
tagDiv Staff

Hi,

Our theme review system is compatible with rich snippets but we can only recommend seo yoast for this purpose.
Reviews -> https://forum.tagdiv.com/reviews-2/

Thank you!

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