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Calin
tagDiv Staff

Hi,

Yes, you can do that for default header using the settings from theme panel -> https://www.screencast.com/t/DZYq1TuuHujE or if you want to have more control over header you can use the header manager.

Thank you!

Calin
tagDiv Staff

Hi,

You can set that code in theme panel in custom code, custom css and the css should be apply only on featured image from cloud template.

Thank you!

Calin
tagDiv Staff

Hi,

Indeed there are some issues using WP Bakery, I will note these issues find by you on our fix list.

Thank you!

Calin
tagDiv Staff

Hi,

The playlist is not in the right of player because there is not enough space because of sidebar -> https://www.screencast.com/t/u7MylA5w6d1x ( also the sidebarplaylist will be show only if is set on full row ) if you set on full row the playlist will be show in the right place -> https://www.screencast.com/t/RiD1F1eX

Thank you!

Calin
tagDiv Staff

Hi,

Please check in options -> https://www.screencast.com/t/pxbMduvYRh -> https://www.screencast.com/t/dPpB4fMcWV7

Please make sure that you do not have a plugin conflict, please deactivate all non theme plugins, also if you are using child theme or cache plugin, please deactivate them, clear all cache and try again.

Thank you!

Calin
tagDiv Staff

Hi,

Please make sure that all the settings are as in our requirements, please follow the guide carefully
https://tagdiv.com/newspaper-theme-requirements/
and please increase all requirements that are lower, and follow all steps.

Theme Install Guide -> https://tagdiv.com/how-to-install-newspaper-theme/

Thank you!

Calin
tagDiv Staff

Hi,

The only H1 that our theme sets is on logo, if you do not want to have h1 on logo please select the “Pagebuilder + page title”. -> https://www.screencast.com/t/Fz4wge23Ptf

Please check if in that pages you do not have set with some plugins or builder the h1 on some elements.
Please make sure that you do not have a plugin conflict, please deactivate all non theme plugins, also if you are using child theme or cache plugin, please deactivate them, clear all cache and try again.

Thank you!

Calin
tagDiv Staff

Hi,

The only H1 that our theme sets is on logo, if you do not want to have h1 on logo please select the “Pagebuilder + page title”. -> https://www.screencast.com/t/Fz4wge23Ptf

Thank you!

Calin
tagDiv Staff

Hi,

You can check or documentation for The Newsletter plugin -> https://forum.tagdiv.com/the-newsletter-plugin/ also if you want to have more field you can set the code that you set in Newsletter in column text.

Thank you!

Calin
tagDiv Staff

Hi,

Since Newspaper v9.7 a lots of files was moved in td-composer, you need to look for this files in wp-content/plugins/td-composer/legacy/Newspaper/includes/shortcodes/td_block_mega_menu.php and wp-content/plugins/td-composer/legacy/common/wp_booster/td_menu.php

Hope this will help you!
Thank you!

Calin
tagDiv Staff

Hi,

Please make sure that WP Debug is set on false like in our documentation -> https://forum.tagdiv.com/requirements-for-newspaper/

If the problem is still there, please delete( delete the theme, theme plugins too, do not override ) the current version of Newspaper that you have and download again the last version from themefores and reinstall it.

If there is still a problem, you can send us an email at contact@tagdiv.com and provide admin login, as well as cPanel or FTP if possible. We will take a look. Include a link to this topic in the email.

Thank you!

Calin
tagDiv Staff

Hi,

What you can do is to make sure that you have set a sidebar in archive -> https://www.screencast.com/t/6dqvGgruK and you do not have a plugin that provide any conflicts with the theme or plugin, the problem is if there is a problem between theme and event calendar plugin.

Thank you!

Calin
tagDiv Staff

Hi,

If I understand correctly you want to show the Custom Post Types in blocks, you need to edit the block and look in filter tab to set the post type -> https://www.screencast.com/t/NBO8GS0t
Block settings guide -> https://forum.tagdiv.com/block-settings-guide/
Custom Post Type Support -> https://forum.tagdiv.com/custom-post-type-support/
If you are using other plugins for events, those cannot be filter/show with theme blocks.

Thank you!

Calin
tagDiv Staff

Hi,

This guide -> https://forum.tagdiv.com/developer-info/ is made for advance users/developers to be able to crate a compatible plugin with our theme ( for example to create new blocks ), you need to do it yourself through the code and if you are not aware of the steps which are needed to take, in this case, please consider hiring a freelancer/developer to help you because we cannot provide custom work at the moment, sorry!

Thank you for your understanding!

Calin
tagDiv Staff

Hi,

Here is an example how is appear the thumbs from mega menu -> https://www.screencast.com/t/m2w4KPwolU

Please make sure that you do not have a plugin conflict, please deactivate all non theme plugins, also if you are using child theme or cache plugin, please deactivate them, clear all cache and try again ( usually when feature images are not load is from plugins that have activate lazy load ).

Thank you!

Calin
tagDiv Staff

Hi,

Unfortunately we did not tested Twitch Conditional plugin and therefore, we cannot say for sure if it will work or not as expected with the theme, sorry! Also, we cannot provide support for untested plugins.
This is our list with tested plugins with our theme -> https://www.screencast.com/t/cmPkh9jba4sZ

Thank you!

Calin
tagDiv Staff

Hi,

How To Fix The Most Common “a value for the logo field is required.” AMP Error in WordPress -> https://synotive.wordpress.com/2016/12/20/how-to-fix-the-most-common-a-value-for-the-logo-field-is-required-amp-error-in-wordpress/

Hope this will help you!
Thank you!

Calin
tagDiv Staff

Hi,

Unfortunately for the moment there is no option in our theme for this, this can be achieve using some plugin or custom work.

If you want you can check this topic about how to add a new social -> https://forum.tagdiv.com/topic/how-to-add-xing-as-a-social-network/#post-58011

Thank you!

Calin
tagDiv Staff

Hi,

I’m glad that the problem was solved;
If you need help with the Newspaper theme, just let me know!

Thanks.

Calin
tagDiv Staff

Hi,

Please make sure that you do not have a plugin conflict, please deactivate all non theme plugins, clear all cache and try again.

If the problem is still there please provide me a link were I can take a closer inspection to this problem.

Thank you!

Calin
tagDiv Staff

Hi,

The first link is only if you use before the api plugin, if not is not need of that plugin.

Please go in Plugins and delete the current theme plugins, after that please go in Newspaper >Plugins and update and activate the plugins from there -> https://www.screencast.com/t/AxzxIUxMgGS

Let me know the results!
Thank you!

Calin
tagDiv Staff

Hi,

In order to remove all these from mobile theme, please try this custom css
.td-page-header, .td-menu-socials .td-social-icon-wrap, .td-module-meta-info{
display: none;
}

You need to set the code in Theme panel>Mobile theme>Custom code>css

Thanks!

Calin
tagDiv Staff

Hello,

The problem was from child theme, since Newspaper v9.7 the child theme is not longer working like before, sorry!

Also please do not post sensitive information here on the forum. The forum is public.
You can send us an email at contact@tagdiv.com and specify the login credentials there.

Most of the theme files were moved into the tagdiv composer plugin as per the requirements of envato: https://help.author.envato.com/hc/en-us/articles/360000472383-WordPress-Theme-Requirements.
We wrote an article on the subject here: https://tagdiv.com/updating-the-core-of-tagdiv-themes/
Moving forward with such requirements, a child theme will only work with functions.php, and style.css as there are very few files left in the main theme as envato requires all functionality to be added through plugins.

Sorry for the inconvenience and thank you for understanding.

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