Hi,

You need to check in Plugins and delete the tagDiv Mobile Theme https://www.screencast.com/t/scIuvsPNbV after that go in Newspaper>Plugins and update the tagDiv Mobile theme and activate it https://www.screencast.com/t/54HcBdG8p ( if you need it ).

Hope this will help you!
Thanks.

Hello,

Most of the theme files were moved into the tagdiv composer plugin as per the requirements of envato: https://help.author.envato.com/hc/en-us/articles/360000472383-WordPress-Theme-Requirements.
We wrote an article on the subject here: https://tagdiv.com/updating-the-core-of-tagdiv-themes/
Moving forward with such requirements, a child theme will only work with functions.php, and style.css as there are very few files left in the main theme as envato requires all functionality to be added through plugins.

Sorry for the inconvenience and thank you for understanding.

Hi,

Please make sure that you have all theme plugins update and activate, also please try to import a new template to see if the problem persist.
Also the sidebar widget element i not longer in tagDiv Composer, sorry!

Thank you!

Hi,

If you remove those styles -> https://www.screencast.com/t/Vav6LtF6 please make sure that you clear all cache, after that will be apply some default styles on bbpress and woocommerce.

Than you!

Hi,

Regarding the issue, note that the old API plugin will not work anymore. You can use the new creative plugin for this purpose – https://forum.tagdiv.com/developer-info/

After the 9.7 update many of the theme files were moved in the tagDiv composer, due to the new Envato requirements
– https://tagdiv.com/updating-the-core-of-tagdiv-themes/
As a consequence the child theme is quite limited now, only a few theme files can still be used in it.

Also please make sure that you do not overwrite the theme when you make the update, please delete the current theme and only after that install the new version of theme.

Thank you for your understanding!

Hi,

Please make sure that all the settings are as in our requirements, please follow the guide carefully
– https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.

If there is still a problem, you can send us an email at contact@tagdiv.com and provide admin login, as well as cPanel or FTP if possible. We will take a look. Include a link to this topic in the email.

Thanks

Hi,

I the last update the $td_page_view.php can be found in wp-content/plugins/td-composer/legacy/common/wp_booster/td_page_views.php
https://www.screencast.com/t/v1Djt6ydMvt

Thank you!

Hi,

I think that was a cache problem, now the mega menu thumbs are displaying -> https://www.screencast.com/t/LdXvz5U3s8o ->https://www.screencast.com/t/Svu1VtaebE
Just make sure that you clear all cache.

Thank you!

Hi,

Please make sure that all the settings are like in our requirements, please follow the guide carefully
– https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.

Please make sure that you do not have a plugin conflict, please deactivate all non theme plugins, also if you are using child theme or cache plugin, please deactivate them, clear all cache and try again.

Thank you!

Hi,

Provide a link to one of your post from your website were you have enable the amp.

Thank you!

Hi @Anna1510,

If you still have problems with this you can send us an email at contact@tagdiv.com and provide admin login. We will take a look. Include the link to this topic in the email.

Thank you!

Hi,

Unfortunately we did not tested the Asgaros Forum plugins and therefore, we cannot say for sure if it will work or not as expected with the theme, sorry! Also, we cannot provide support for untested plugins.
This is our list with tested plugins with our theme -> https://www.screencast.com/t/cmPkh9jba4sZ

Thank you!

Hi,

Indeed this is a good point, we’ve noted this as a requirement on our features list, hope this will be implement in our theme soon.

Thank you!

Hi,

Please make sure that you’ve install the theme correctly and if the automatic install do not work , please try to install the theme plugins manually -> https://www.screencast.com/t/9YoouoAYis9L

Let me know the results!
Thank you!

Hi,

Please send us an email at contact@tagdiv.com and provide admin login, as well as cPanel or FTP if possible. We will take a look. Include a link to this topic in the email.

Thank you!

Hi,

These theme update are made to accomplish the envato requirements and the patch between v9.7.2 and v9.7.3 was not include in theme package this time because there are a lots of changes that can break the theme.
If you still need it the package you can send us an email at contact@tagdiv.com and we’ll provide you that Folder patch 9.7.2 and 9.7.3

Thank you for your understanding!

Hi,

Please make sure that you set all theme requirements as in our guide -> https://tagdiv.com/updating-the-core-of-tagdiv-themes/

If the problem persist please go in Appearance -> https://www.screencast.com/t/uITaX0qYEx6 and activate the plugins manually.

Thank you!

Hi,

You need to set the child theme that is in the theme package v9.7.3 and set in it the settings from the current child theme.

Thank you!

Hi,

Usually these kind of problems appear when you make overwrite on theme, we recommend to delete the old version first, after that install the new one, also make sure that you do not have child theme activate.

Thank you!

Hi,

You need to go on themeforest, login with your credentials, and download the theme with all files and documentation; after that unzip the theme and look in changed_files_9.7.2_9.7.3.html -> https://www.screencast.com/t/ZeDXDwBnr3

Thank you!

Hi,

You need to go on themeforest, login with your credentials, and download the theme with all files and documentation; after that unzip the theme and look in changed_files_9.7.2_9.7.3.html -> https://www.screencast.com/t/ZeDXDwBnr3

Thank you!

Hi,

Please make sure that you do not have a plugin conflict, please deactivate all non theme plugins, also if you are using child theme or cache plugin, please deactivate them, clear all cache and try again.

Please make sure that all the settings are like in our requirements, please follow the guide carefully
– https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.

Thank you!

Hi,

Unfortunately the posts/topics from this forum can not be set on invisible, all users can see your post; if you want you can send us an email at contact@tagdiv.com and include the link to this topic in the email.

Thank you!

Hi,

I think that you can achieve this with custom work, or maybe there is a plugin that can do that; unfortunately for the moment we can not provide custom work, sorry!

Thank you!

Hi,

Please provide me a link were I can inspect this problem, in this way I will be able to provide you an working answer.

Thank you for your understanding!