Hi,

You can make a test of this update using a copy of your live website on a sub-domain or localhost, in this way if something is going wrong you’ll not crash the live site.

Thank you!

Hi,

For this please check this section -> https://www.screencast.com/t/ZRgKXzamNB4Z -> also you can check the size of image, click on it and set the image size -> https://www.screencast.com/t/pHgiE8h92

Hope this will help you!
Thanks.

Hi,

I do not know if this will be or not insert in our theme, what I can do is to note your suggestion on our suggestions list.

Thank you!

Reply via this topic -> https://forum.tagdiv.com/topic/change-background-color-5/

Hi,

We are making some investigation to find out what can provide these problems with wp-admin to fix it.
In theme update v9.7.1 was make some fixes, please make a them update, and let us know if the problem persist.

Thank you for your understanding!

Hi,

Please replace the above custom css with this one
<style>
.td-main-page-wrap {
padding-top: 0;
margin-top: 48px;
}
.post, .post .td-post-header-holder, .td-post-template-4 .td-post-title ,.td-pb-row, .td-container-wrap {
background-color: #f7f7f7;
}</style>

If there is still a page/post that do not have the full background color set please provide me that link.

Hope this will help you!
Thanks.

Hi,

For me your menu and sidebar sticks is working -> https://www.screencast.com/t/0nZppqTWW
If this is not what you mean, please provide some more details, some screenshost or a video were I can inspect this problem.

Thank you!

Hi,

The cloud post templates don’t have PHP files like the default predefined post templates. So adding PHP code in them is not possible, unless maybe you try using a widget that accepts PHP code and place it in the cloud template while editing with the composer composer. But that may not work.

Please check this similar topic -> https://forum.tagdiv.com/topic/adding-custom-php-code-to-show-up-on-posts-while-using-cloud-library-templated/

Thank you!

Hi,

The mobile theme is a plugin that provide you a better speed then responsive version of theme, but in order to achieve that speed you’ll need to create a new content for pages because in the most of cases those were made with builders ( tagDiv Composer, WPBakery ) and you need to use only the mobile editor ( you need to set the content for pages in mobile editor and this content will be display on mobile theme)
-> https://www.screencast.com/t/ebUIzt4se

If you want the responsive version and amp you should use this opinion -> https://www.screencast.com/t/jZct5ueBqOrb but if you have amp activate on pages you’ll need to create in Mobile editor a content for AMP version of page.

Also please check our documentation for Mobile Theme: Automatic Optimization for Mobile with Newspaper Theme -> https://tagdiv.com/mobile-theme-automatic-optimization-for-mobile-newspaper-theme/

I think that you are referring to those 3 blocks, for those you’ll need to have set seam feature posts (that have set feature category) -> https://forum.tagdiv.com/featured-posts-2/ -> https://www.screencast.com/t/QsJ6ppY4

You’ll need to add some post in feature category -> https://forum.tagdiv.com/featured-posts-2/ if you do not have this category you can create it, just make sure that you set the category name to be
Featured

Let me know if you have more questions!

Thank you!

Hi,

Please set this custom css in theme panel>Custom code>Custom css

.entry-title a:hover, .td-post-category:hover, .widget a:hover, .td_block_wrap a:hover {
    color: #427aa1;
}

This should solved the problem on Safari with the text color for that button when is hover.

Hope this will help you!
Thanks.

Hi,

We tried to get your attention for child theme in our article, for the moment that a lots of files was moved in tagDiv Composer plugin, these files that was moved will not work in child theme because now these are in plugin not in theme -> https://www.screencast.com/t/z5pqD3i116Uw -> https://tagdiv.com/updating-the-core-of-tagdiv-themes/

Unfortunately, the old td-api-plugin plugin does not work anymore and we recommend using this -> https://forum.tagdiv.com/developer-info/
You can create these modules that you made with that api using the flex blocks and you can save the element in a shortcode to can use it later in orders pages -> https://www.screencast.com/t/a2ikt4tq

Thank you for your understanding!

Hi,

If you want to have a logo in full size you need to use a different header like 9/10 or 11 these are the only headers that do not have the default size for logo and will take the size you set.
-> https://www.screencast.com/t/MTRpNNZAn
Or you can use the header manager and builder a header with a logo after your needs.

Thank you!

Hi,

Unfortunately in Newspaper v9.7 the td-api-plugin will not longer work, sorry! you can achieve the modules that you made with that api using the flex blocks and you can save the element in a shortcode to can use it later in orders pages -> https://www.screencast.com/t/a2ikt4tq

Most of the theme files were moved into the tagdiv composer plugin as per the requirements of envato: https://help.author.envato.com/hc/en-us/articles/360000472383-WordPress-Theme-Requirements.
We wrote an article on the subject here: https://tagdiv.com/updating-the-core-of-tagdiv-themes/
Moving forward with such requirements, a child theme will only work with functions.php, and style.css as there are very few files left in the main theme as envato requires all functionality to be added through plugins.

Sorry for the inconvenience and thank you for understanding.

Hi,

Usually this is happen when you make the update via FTP and you do not delete the previews version of theme, and you only override it, please make sure that you make the theme update correctly -> https://tagdiv.com/update-newspaper-theme/

If there are still a problem, please remove/delete the theme and reinstall it via FTP.

Thank you for your understanding!

Hi,

I think that you can use a custom css -> https://tagdiv.com/how-to-create-custom-code-in-newspaper-theme/
Unfortunately I do not have access to your website -> https://www.screencast.com/t/lK8jo04eqAvQ

Thank you!

Hi,

You need to check with tagDiv Composer the margin on News Ticker -> https://www.screencast.com/t/rew3e3H3 also you can check the margin for the row -> https://www.screencast.com/t/QzK1vIG1X9Wm -> https://www.screencast.com/t/FbagukfbVQ6

Hope this will help you!
Thanks.

Hi,

Please make sure that you test the posts and pages in amp like this -> https://www.screencast.com/t/cFecyChMEaN0
-> https://www.screencast.com/t/tjKZbXczb
Test your amp posts -> https://www.screencast.com/t/gfYKfeFd -> https://search.google.com/test/amp?id=wYaGf9btUREqXkqJIrkIVQ

Thank you for your understanding!

Hi,

Please make sure that the smart sidebar is still enable in theme panel -> https://www.screencast.com/t/sETGKCY5u4d and please check the column from pages too -> https://www.screencast.com/t/ijHVmrjcotBB -> https://forum.tagdiv.com/smart-sidebar-2/

Thank you!

Hi,

You can delete the row pressing the delete button, click and hold and drag the row in delete section or using the right click on the row.
-> https://www.screencast.com/t/8nDxZ7Zv
-> https://www.screencast.com/t/w3Br7BorZJdm

Please notice that the empty column is the layout of row https://www.screencast.com/t/s84Mha5p , so if you want to remove that empty column, you need to delete that row -> https://www.screencast.com/t/EcFfXv9QJenm

Thank you!

Hi,

Most of the theme files were moved into the tagdiv composer plugin as per the requirements of envato: https://help.author.envato.com/hc/en-us/articles/360000472383-WordPress-Theme-Requirements.
We wrote an article on the subject here: https://tagdiv.com/updating-the-core-of-tagdiv-themes/
Moving forward with such requirements, a child theme will only work with functions.php, and style.css as there are very few files left in the main theme as envato requires all functionality to be added through plugins.

Sorry for the inconvenience and thank you for understanding.

Hi,

If you want to can set manually the number of views were to start to count, you need to go in post and go down to custom fields -> https://www.screencast.com/t/QrLJhZTtqAR

Thank you!

Hi,

I check your website and seams to be all good, the related articles look normal -> https://www.screencast.com/t/bg9empEhw
Please provide me a link were I can inspect this problem.

Thank you!

Hi,

You can use the tagDiv Composer to edit a single post template from tagDiv Cloud Library and set in ad box were you want.

Thank you!

Hi,

Unfortunately, wp Rocket plugin, has not been tested with our theme and therefore, we cannot say for sure if it will work or not as expected with the theme, sorry! Also, we cannot provide support for untested plugins.
This is our list with tested plugins with our theme -> https://www.screencast.com/t/cmPkh9jba4sZ

Thank you for your understanding!

Hi,

If you are referring to this WP editor -> https://www.screencast.com/t/UdxxTAGzzr6 thsi can be because your column text https://www.screencast.com/t/D3cRava2MGa is set in a row that was stretch -> https://www.screencast.com/t/srhZxxmVtiC
If this is not what you mean, please provide some more details and some screenshots!

Thank you!