Hi,

Please check this topic abut the Newspaper v9.7 -> https://forum.tagdiv.com/topic/important-new-update-newspaper-9-7/

Thank you for your understanding!

Hi,

You need to unzip that achieve and open it -> https://www.screencast.com/t/HLIi3ro4
Also please make sure that you make the update like in our documentation -> https://tagdiv.com/update-newspaper-theme/

Thank you!

Hi,

This can be a plugin conflict, please deactivate all non theme plugins ( let only the plugins that have tagDiv in name ) , also if you are using child theme or cache plugin, please deactivate them, clear all cache and try again.

Thank you!

Hi,

I checked your website and is look like now is working normally -> https://www.screencast.com/t/sq3pQ7Jb if there is still a problem please provide some more details.

Thank you!

Hi,

You can use some plugins for this.
How to Backup a WordPress Site for Free: Step by Step, Using UpdraftPlus -> https://themeisle.com/blog/backup-a-wordpress-site-for-free/
How to Backup Your WordPress Site (Manually or Via Plugins) -> https://www.wpexplorer.com/backup-wordpress-site-plugins/
5 Simple Steps to Backup Your WordPress Site -> https://fizzle.co/sparkline/backup-wordpress

Thank you!

Hi,

We have not taken any steps in this regard until now but with the new envato rules we have to stick to the support rules as well.
Please check the official support policy from envato to understand the support provided:
https://themeforest.net/page/item_support_policy
Support was payed on envato for quite a few years now and we provided free support for everyone in this period. We tried to postpone this as much as possible. But soon comes a time when we have to stick to the rules as well.

Thank you for understanding.

Hi,

Unfortunately the video playlist do not have dis option, sorry.
What you can do is to take the url from a YouTube playlist https://www.youtube.com/watch?v=-S98gtynShg&list=RD-S98gtynShg&start_radio=1&t=0&t=49 and set it a a column text in page -> https://www.screencast.com/t/swA1m89hXZZO
Results -> https://www.screencast.com/t/xjsbVljfoTXy

Thank you!

Hi,

You’ll need to Ask Google to recrawl your URLs -> https://support.google.com/webmasters/answer/6065812?hl=en in this way the google will check the new links from your website.

Thank you!

Hi,

The AMP that we are currently using is the official WP AMP plugin, if you want to have the same content for mobile like on desktop, please use the option “AMP” -> https://www.screencast.com/t/LzBlkKBDDC3C in this way you’ll need to set only the content for in mobile editor for the page were you want to have amp ( also you can disabled the amp from some pages/posts https://www.screencast.com/t/41BpELXw or from all pages https://www.screencast.com/t/a2lRwhU4M2 ).
If you want to deactivate them -> https://www.screencast.com/t/dPZL1DA9x

Thank you!

Hi,

Unfortunately we do not have such of tutorials to fix the problems/conflicts between plugins. Also, we cannot provide support for untested plugins.

This is our list with tested plugins with our theme -> https://www.screencast.com/t/cmPkh9jba4sZ

Thank you for your understanding!

Hi,

We received your email and a team member will help you to fix this problem.
Please replying via email!

Thank you for your understanding!

Hi,

We receive your email and a developer will check if there is still a vulnerability and will reply back to you on email.

Thank you for your understanding!

Hi,

Indeed there is an issue in theme files you need to make some changes in wp-content/themes/Newspaper/footer.php
-> https://www.screencast.com/t/MH1mHUzX
This will fix the problem, also this fix will be include in coming update.

Thank you for your understanding!

Hi,

Please check the new optimization from Google’s end. Try disabling optimize option from your Google AdSense account.
Refer: http://prntscr.com/nc11h0

Hope this will help you!
Thank you!

Hi,

Here is a quick fix for wp-admin you need to go in wp-content/themes/Newspaper/includes/external/class-tgm-plugin-activation.php -> https://www.screencast.com/t/uw71nVqUE go on line 1975 and replace this line of code
if ( class_exists( 'td_theme_plugins_setup' ) ) {
with this one
if ( class_exists( 'td_theme_plugins_setup',false ) ) {
-> https://www.screencast.com/t/yUqRefrL

Also please check the theme requirements – https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.

Hope this will solve the problem!
Thanks!

Hi,

I removed that link!

Thanks.

Hi,

I think that you are using some plugins for comments.
Please make sure that you do not have a plugin conflict, please deactivate all non theme plugins ( let only the plugins that have tagDiv in name ) , also if you are using child theme or cache plugin, please deactivate them, clear all cache and try again.

Thank you!

Hi,

For these how still have problems with wp-admin, here is a quick fix for it; you need to go in wp-content/themes/Newspaper/includes/external/class-tgm-plugin-activation.php -> https://www.screencast.com/t/uw71nVqUE replace this line of code
if ( class_exists( 'td_theme_plugins_setup' ) ) {
with this one
if ( class_exists( 'td_theme_plugins_setup',false ) ) {
-> https://www.screencast.com/t/yUqRefrL

Hope this will solve the problem!
Thanks!

Hi,

You need to have tagDiv Composer and tagDiv Cloud Library activate -> https://www.screencast.com/t/3xVQIpkAb -> https://www.screencast.com/t/HnUXhRk5GRe filter on blocks -> https://www.screencast.com/t/FQjPjuhZEa7 for post you’ll need to get the single post template from tagDiv Cloud Literary -> https://www.screencast.com/t/eYkeLqbCqV -> https://www.screencast.com/t/3qCSo9Nxtt

Thank you!

Hi,

Here is a quick fix for wp-admin you need to go in wp-content/themes/Newspaper/includes/external/class-tgm-plugin-activation.php -> https://www.screencast.com/t/uw71nVqUE go on line 1975 and replace this line of code if ( class_exists( 'td_theme_plugins_setup' ) ) { with this one if ( class_exists( 'td_theme_plugins_setup',false ) ) { -> https://www.screencast.com/t/yUqRefrL

Hope this will solve the problem!
Thanks!

Hi,

Please make sure that you do not have a plugin conflict, please deactivate all non theme plugins, also if you are using child theme or cache plugin, please deactivate them, clear all cache and try again.

If there is still a problem, you can send us an email at contact@tagdiv.com and provide admin login, as well as cPanel or FTP if possible. We will take a look. Include a link to this topic in the email.

Thank you!

Hi,

New the single_template_1.php can be found in wp-content/plugins/td-composer/legacy/Newspaper/parts/single/single_template_1.php -> https://www.screencast.com/t/Fu7JfEo6ctB

Unfortunately these files can not longer be set in child theme.

Most of the theme files were moved into the tagdiv composer plugin as per the requirements of envato: https://help.author.envato.com/hc/en-us/articles/360000472383-WordPress-Theme-Requirements.
We wrote an article on the subject here: https://tagdiv.com/updating-the-core-of-tagdiv-themes/
Moving forward with such requirements, a child theme will only work with functions.php, and style.css as there are very few files left in the main theme as envato requires all functionality to be added through plugins.

Hope this will help you!
Thanks.

Hi,

This can be done using the header manager for tagDiv Cloud Library and tagDiv Composer -> https://www.screencast.com/t/Yq77Z7eMPfR -> https://www.screencast.com/t/8R3mph59Oh

Thank you!

Hi,

This can be done using the header manager for tagDiv Cloud Library and tagDiv Composer -> https://www.screencast.com/t/Yq77Z7eMPfR -> https://www.screencast.com/t/8R3mph59Oh

Thank you!

Hi,

To change the amp header color and hide the social shares you need to go in wp-content/plugins/td-composer/mobile/amp/functions.php -> https://www.screencast.com/t/m0ufXi3tuW

?>
<style>
    .amp-mode-touch .td-post-sharing-top, .amp-mode-touch .td-post-sharing-bottom {
        display: none;
    }
    .amp-mode-touch .td-header-wrap {
        background-color: red;
    }
    body [class^="td-icon-"]:before, body [class*=" td-icon-"]:before {
        line-height: unset ;
    }
    .single .td-social-network, .single .td-social-handler i {
        padding-top: 13px;
    }
</style>

Fell free to change the colors!

Hope this will help you!
Thanks!