Hi,

The mobile theme is a plugin that provide you a better speed then responsive version of theme, but in order to achieve that speed you’ll need to create a new content for pages because in the most of cases those were made with builders ( tagDiv Composer, WPBakery ) and you need to use only the mobile editor ( you need to set the content for pages in mobile editor and this content will be display on mobile theme)
-> https://www.screencast.com/t/ebUIzt4se

Also please check our documentation for Mobile Theme: Automatic Optimization for Mobile with Newspaper Theme -> https://tagdiv.com/mobile-theme-automatic-optimization-for-mobile-newspaper-theme/

I think that you are referring to those 3 blocks, for those you’ll need to have set seam feature posts (that have set feature category) -> https://forum.tagdiv.com/featured-posts-2/ -> https://www.screencast.com/t/QsJ6ppY4

You’ll need to add some post in feature category -> https://forum.tagdiv.com/featured-posts-2/ if you do not have this category you can create it, just make sure that you set the category name to be
Featured

Thank you for your understanding!

HI,

For this you can use this custom css ->https://www.screencast.com/t/alAUMJ8z7
.td-review .td-review-desc{
font-size: 25px;
}
Set the size you need and set the code in Newspaper>Theme panel>Custom code>Custom css.

Thank you!

Hi,

Unfortunately, the cookie, zooming plugins has not been tested with our theme and therefore, we cannot say for sure if it will work or not as expected with the theme, sorry! Also, we cannot provide support for untested plugins.
This is our list with tested plugins with our theme -> https://www.screencast.com/t/cmPkh9jba4sZ

Also if that is a shortcode you can try to set it in a column text in text section -> https://www.screencast.com/t/3QzA4fuGQ

Thank you for your understanding!

Hi,

Please check those articles for how to set up the rich pins:
Rich Pins Pop Your Pinterest Posts! Here’s How to Add ’em Fast -> https://louisem.com/7239/pinterest-rich-pins
How to Set Up Pinterest Rich Pins for your WordPress Website -> https://www.wpexplorer.com/pinterest-rich-pins-wordpress/

Hope this will help you!
Thanks.

Hi @abarrell,

Please prove me a link were I can inspect your website, in this way I will be able to provide you a custom css that will hide your sidebar on mobile version.

Thank you!

Hi,

Why you are not trying to use the flex blocks, -> https://www.screencast.com/t/BBDb9xAa this will be more easy and you’ll not have problems when you’ll make a theme update.
If you still want to create a new block with new thumbs size you need to go in wp-content/themes/Newspaper/includes/td_config.php and set the code for blocks like in our documentation -> https://forum.tagdiv.com/api-thumbnail-introduction/ ( change the thumb size, the width and height for block)
-> https://www.screencast.com/t/vU7mu6g8o

Thank you for your understanding!

Hi,

For more control over category template you can use a category template from tagDiv Cloud Library and edit it with tagDiv Composer how you want, after that set is as global category template -> https://www.screencast.com/t/4M7qGfpj in this way all categories that do not have an individual template will inherit the general category template.

In order to have for all new post templates style 9,10 or 11 you need to set one of these in theme panel> Post settings -> https://www.screencast.com/t/Qsz9S43Z

Thank you!

Hi,

Please check our documentation for How category settings work -> https://forum.tagdiv.com/how-category-settings-work/
Category grid styles -> https://forum.tagdiv.com/category-grid-styles/

If you want to have more control over category template you can use a category template from tagDiv Cloud Library and edit it with tagDiv Composer how you want.

Thank you!

Hi,

Please make sure that you have set the same menu for mobile theme and desktop.

Please make sure that you do not have a plugin conflict, please deactivate all non theme plugins, also if you are using child theme or cache plugin, please deactivate them, clear all cache and try again.

Thank you!

Hi

If I understand correctly you have activate the smart/sticky sidebar, if you want to disable it please disable this option from theme panel ->https://www.screencast.com/t/p6RnQ8m6d3
Smart sidebar ->https://forum.tagdiv.com/smart-sidebar-2/
-> https://tagdiv.com/multiple-sticky-sidebars/

Please check the those settings for sticky column -> https://www.screencast.com/t/OhazNQfxmMhm

Thank you for your understanding!

Hi,

Usually those problems when you do not configure the theme requirements like in our requirements, please follow the guide carefully
– https://forum.tagdiv.com/requirements-for-newspaper/

You can request a refund here – https://themeforest.net/refund_requests/new and we will approve it as soon as possible.

Thank you!

Hi,

Please try this custom code, set it in Newspaper>Theme panel> Analytics
<style>.td-element-style {
opacity: 1!important;
transition: none!important;
}</style>

-> https://www.screencast.com/t/dDsRbb5uHi0

Hope this will help you!
Thanks!

Hi,

Please make sure that all the settings are like in our requirements, please follow the guide carefully
– https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.
WP_MEMORY_LIMIT try to increase it at least to 256mb.
Also please check the php version to be 7-7.2

Please make sure that you do not have a plugin conflict, please deactivate all non theme plugins, also if you are using child theme or cache plugin, please deactivate them, clear all cache and try again.

If the problem is still there please provide some more details and some screenshots.
Thank you!

Hi,

The images that appear on homepage are featured image from posts -> https://forum.tagdiv.com/featured-image-or-video/
Please check our documentation for -> https://tagdiv.com/newspaper-theme-installing-demos/ -> https://www.screencast.com/t/fF5sVNCj if you edit the post please copy the content and past it in a new post, because all post that comes with the demo will be remove when you uninstall the demo or change it.

Thank you for your understanding!

Hi,

Please check our documentation for sharing -> https://forum.tagdiv.com/sharing/
If there is still a problem please provide some more details.

Thank you for your understanding!

Hi,

Please let only the code that I provide, in this way I will be able to make the right changes to look good the sticky and normal header.

Thank you for your understanding!

Hi,

Usually when the mobile version appear on desktop are some problem with cache plugin, please clear all cache and try again.
We recommend using WP Super Cache -> https://forum.tagdiv.com/cache-plugin-install-and-configure/ Make sure if you have followed the steps from this guide if you want to achieve good theme results.

Thank you for your understanding!

Hi,

Please make sure that you do not have a plugin conflict, please deactivate all non theme plugins, also if you are using child theme or cache plugin, please deactivate them, clear all cache and try again.

Please make sure that all the settings are like in our requirements, please follow the guide carefully
– https://forum.tagdiv.com/requirements-for-newspaper/

Please notice that you did not extend your support and you are outside of the support period. We have not taken any action regarding the support periods until now but we will slowly start to respect envato rules regarding the support and we suggest you extend your support if you still need our help with your website.

Thank you!

Hi,

The banner need to be set like this -> https://www.screencast.com/t/UlCeMlF3uN7
Article ads ->https://forum.tagdiv.com/article-ads/

I checked your website and the ad for Article top ad is not appear in your posts.

Please make sure that you do not have a plugin conflict, please deactivate all non theme plugins, also if you are using child theme or cache plugin, please deactivate them, clear all cache and try again.

Please make sure that all the settings are like in our requirements, please follow the guide carefully
– https://forum.tagdiv.com/requirements-for-newspaper/

Thank you!

Hi,

You’ll need to set the code in Newspaper>Theme panel>Custom code>Custom css.

Thank you!

Hi,

Please set the social Pinterest( rich pins) in Theme panel>Social Networks>
-> https://www.screencast.com/t/0LE0mFsIbrS -> https://www.screencast.com/t/gYXY50wW49Ff
Please provide me a link were I can inspect this problem.

Thank you for your understanding!

Hi,

That flesh/slide of background color is not from mobile theme, usually is from some plugins, or it can be from rocket loader.
Please set the rocket loader to off like in our guide ->https://tagdiv.com/how-to-set-up-cloudflare-cdn/
Please clear all cache after you change the settings.

Thank you !

Hi,

I made a test and for me the link on icons work normally -> https://www.screencast.com/t/U7lysbDkiJ -> https://www.screencast.com/t/Xp2RslNEA5

Please make sure that you do not have a plugin conflict, please deactivate all non theme plugins, also if you are using child theme or cache plugin, please deactivate them, clear all cache and try again.

Please make sure that all the settings are like in our requirements, please follow the guide carefully
– https://forum.tagdiv.com/requirements-for-newspaper/

Thank you!

Hi,

Please make sure that the size of your image is big enough and you set it to full size like this -> https://www.screencast.com/t/P8gvWIMUM

Thank you!

Hi,

Please notice that writing multiple times in the same topic only delays the answer. In order to get a fast response, please write once and wait for an answer. We answer from oldest to newest so if you keep posting, your post is moved to fresher ones thus receiving the answer later until we answer all posts before your last reply.

In order to align the DMCA please use this custom css
.td-ss-main-sidebar .textwidget p {
width: auto;
text-align: center;
}
-> https://www.screencast.com/t/oVIdbHTU1
Set the code in Newspaper>Theme panel>Custom code>Custom css

Thank you for your understanding!