Hi,

I make some tests and for me is working well without problems
-> https://www.screencast.com/t/EVShHSl05
-> https://www.screencast.com/t/eFhVgQIPN8H
Please make sure that this is not a plugin conflict.

Thank you!

Hi,

Please make sure that you activate the amp from mobile theme -> https://www.screencast.com/t/6m5bxthx8ec and you check the box from general Amp -> https://www.screencast.com/t/WEyXhNzY

For this error https://prnt.sc/mupdgl here is the fix.
You’ll need to go in wp-content/plugins/td-mobile-plugin/td-mobile-plugin.php
and at the bottom of file set this code
$theme_options = get_option( 'td_011' );

https://prnt.sc/mv165e
https://www.screencast.com/t/NclX3sIf

Relented topic -> https://forum.tagdiv.com/topic/errors-after-update-2/

Thank you!

Hi,

If the status look like this -> https://www.screencast.com/t/pLst5ro0VvNa that means that will work only on those plugins that are set in plugin files and there are still some plugins that are detected; if you’ll check the page source, you’ll see that some of plugins are move down.

Thank you!

Hi,

Please make sure that the theme system status is configured as mentioned in the requirements guide. Please follow the guide carefully
– https://tagdiv.com/newspaper-theme-requirements/
and please increase all requirements that are lower, and follow all steps

Check the php version, wp memory and the code for .htaccess

If there is still a problem, please deactivate all non theme plugins, clear all cache and try again!

Thank you!

Hi,

Please set this custom css in mobile css ->
.td-menu-socials {
visibility: hidden;
}

If there is still a problem, please provide me a link were I can inspect this problem, in this way I will be able to provide you an answer or a custom css that can help you!

Thank you for your understanding!

Hi,

For this error https://prnt.sc/mupdgl here is the fix.
You’ll need to go in wp-content/plugins/td-mobile-plugin/td-mobile-plugin.php
and at the bottom of file set this code
$theme_options = get_option( ‘td_011’ );

https://prnt.sc/mv165e
https://www.screencast.com/t/NclX3sIf

Relented topic -> https://forum.tagdiv.com/topic/errors-after-update-2/

Thank you!

Hi,

If you are using Newspaper 9.5 or 9.6 and the responsive version of theme, not mobile theme, then this is possible using the header builder.
Check out the New Header Main Menu with Newspaper Theme -> https://tagdiv.com/header-main-menu-newspaper-theme/
Get Slick Designs with the new Mobile Header Feature -> https://tagdiv.com/mobile-header-newspaper-theme/

Thank you!

Hi,

If you want to have a background color on menu instead of the bottom line please set this custom css in Newspaper>Theme panel>Custom code>Custom css-> https://www.screencast.com/t/KdvtRQHT5He
Also you can change the color!
.td-header-style-9 .sf-menu > li > a::after {
height: 100%;
z-index: -1;
background-color: #fe34e1;
}

Thank you!

Hi,

The initial AMP plugin we released was designed based on the first version of the official AMP plugin for WordPress. Even though it was a tagDiv plugin, it still required the API of the official plugin. The changes came from the official plugin as they limited the theme support in the version we used and instead of updating it, they launched a new version with another, better implementation. They also announced the initial release will shortly become deprecated. This is why we decided to abandon our initial AMP plugin and use the new AMP implementation through the mobile theme. The new version required a specific theme for it as it would not have worked through the standard theme. There was no decision to take, unfortunately. If we have not made this step, soon the AMP plugin would have stopped working once the official AMP plugin implementation we used became deprecated.

If you chose to use the mobile theme with amp, all you need to do is to make sure that you make the settings like in our guide.
Mobile Theme: Automatic Optimization for Mobile with Newspaper Theme -> https://tagdiv.com/mobile-theme-automatic-optimization-for-mobile-newspaper-theme/
How to Make an AMP ready Website with Newspaper Theme -> https://tagdiv.com/amp-newspaper-theme/

Please make sure that you activate the amp from mobile theme -> https://www.screencast.com/t/6m5bxthx8ec and you check the box from general Amp -> https://www.screencast.com/t/WEyXhNzY

In order to have the 3 posts you’ll need to make sure that you have some post in feature category -> https://forum.tagdiv.com/featured-posts-2/
-> https://www.screencast.com/t/44kBTEzkJNy
-> https://www.screencast.com/t/dpVV27TTe
-> https://www.screencast.com/t/27QB6dv0VGs

Also is not need to use the mobile theme with amp, you can sample use others amp plugins and use the responsive version of theme.

If you want to go back to v9.5 you can get it from here

Thank you

Hi,

Also please make sure that the theme system status is configured as mentioned in the requirements guide. Please follow the guide carefully
– https://tagdiv.com/newspaper-theme-requirements/
and please increase all requirements that are lower, and follow all steps

Will be best if you’ll crate the pages with tagDiv Composer

From Visual Composer to tagDiv Composer -> https://forum.tagdiv.com/visual-composer-tagdiv-composer-transition/

Thank you for your understanding!

Hi,

Indeed the menu is not working on homepage, a also check on some post and there is seams to work -> https://www.screencast.com/t/PdiugKP7K

Thank you!

Hi,

If you chose to use the mobile theme with amp, all you need to do is to make sure that you make the settings like in our guide.
Mobile Theme: Automatic Optimization for Mobile with Newspaper Theme -> https://tagdiv.com/mobile-theme-automatic-optimization-for-mobile-newspaper-theme/
How to Make an AMP ready Website with Newspaper Theme -> https://tagdiv.com/amp-newspaper-theme/

Please make sure that you activate the amp from mobile theme -> https://www.screencast.com/t/6m5bxthx8ec and you check the box from general Amp -> https://www.screencast.com/t/WEyXhNzY

In order to have the 3 posts you’ll need to make sure that you have some post in feature category -> https://forum.tagdiv.com/featured-posts-2/
-> https://www.screencast.com/t/44kBTEzkJNy
-> https://www.screencast.com/t/dpVV27TTe
-> https://www.screencast.com/t/27QB6dv0VGs

Also is not need to use the mobile theme with amp, you can sample use others amp plugins and use the responsive version of theme.

Thank you!

Hi,

Yes our theme is compatible with WPML, please check our documentation for Using the theme translations together with WPML-> https://tagdiv.com/wpml-newspaper-theme-compatibility/
Please make sure that the theme system status is configured as mentioned in the requirements guide. Please follow the guide carefully
– https://tagdiv.com/newspaper-theme-requirements/
and please increase all requirements that are lower, and follow all steps.

Thank you!

Hi,

Unfortunately our theme was tested only with the image that are in media library not from external links, I just make some quick test for external links and unfortunately the lazy load is not working; for the moment there is no way to do this, sorry!

Thank you for your understanding!

Hi @zimlicious,

1. Please check our documentation for fonts https://forum.tagdiv.com/font-customization/

Also please make sure that the theme system status is configured as mentioned in the requirements guide. Please follow the guide carefully
– https://tagdiv.com/newspaper-theme-requirements/
and please increase all requirements that are lower, and follow all steps.

2. Please provide some more information about the slider you want to achieve, also some screenshots with this slider will be very helpful.

Thank you!

Hi,

Yes the theme is compatible with WordPress 5.1 , you can check this on the theme forest page -> https://www.screencast.com/t/YfnN2WQf8 -> https://themeforest.net/item/newspaper/5489609?s_rank=1

Thank you!

Hi,

Unfortunately our mobile theme/amp do not have this option to show the image captions in gallery’s, but this seams to bee a good feature, I will write this one on our list with suggestions.

Thank you for your understanding!

Hi,

In order to have the 3 posts you’ll need to make sure that you have some post in feature category -> https://forum.tagdiv.com/featured-posts-2/
-> https://www.screencast.com/t/44kBTEzkJNy
-> https://www.screencast.com/t/dpVV27TTe
-> https://www.screencast.com/t/27QB6dv0VGs

For footer logo you can try this custom css ->https://www.screencast.com/t/od1J4l5A
.td-footer-logo img{
width: 50%;
}
Set it in Newspaper>Theme panel>Mobile theme>Custom code> section css

Thank you!

Hi,

Let us know the results!

Thanks!

Hi,

If you try the code with a default theme of WordPress and the code is still not showing, please try to contact the ads provider and ask theme to help you ( to check if the code is set well, if they know to have this type of problem with codes ).

Thank you for your understanding!

Hi,

1. If you want to use our mobile theme with amp all you need to do is to make sure that you make the settings like in our guide.
How to Make an AMP ready Website with Newspaper Theme -> https://tagdiv.com/amp-newspaper-theme/
Mobile Theme: Automatic Optimization for Mobile with Newspaper Theme -> https://tagdiv.com/mobile-theme-automatic-optimization-for-mobile-newspaper-theme/

Please make sure that you activate the amp from mobile theme -> https://www.screencast.com/t/6m5bxthx8ec and you check the box from general Amp -> https://www.screencast.com/t/WEyXhNzY

2. If you are using mobile theme you’ll need to set the shortcode of WPForms contact forms in mobile theme editor -> https://www.screencast.com/t/gAiG59IMYs

Thank you!

Hi,

We made some tests using different users to edit the same page at the same time and it work for as, but the change will be display from the last user that save the page.

Also please make sure that the theme system status is configured as mentioned in the requirements guide. Please follow the guide carefully
– https://tagdiv.com/newspaper-theme-requirements/
and please increase all requirements that are lower, and follow all steps

If there is still a problem please provide some more details about this problem, also some steeps to try to recreate that issue will be very helpful.

Thank you for your understanding!

Hi,

You should check the following topic from here -> https://www.wpbeginner.com/wp-tutorials/how-to-fix-the-502-bad-gateway-error-in-wordpress/ and try to fix this problem. Also, you should contact your hosting provider, tell this problem because they should be able to provide a more accurate response.

Thanks for the message!

Hi,

Unfortunately the only way to know if the plugin works with newspaper is to test them, is recommended to test with a copy of your website on localhost or sub-domain.
Try to use the plugins that provide refund or that have a free version for test.

Thank you for your understanding!

Hi,

Please check our documentation for header builder -> https://tagdiv.com/header-main-menu-newspaper-theme/
Please provide some more details about what you want to achieve and also please tell me the header that you want to have set, and I will try to help you to achieve what you want to achieve.

Thank you for your understanding!