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Calin
tagDiv Staff

Hi ismail0280 ,

If you are referring to this -> https://www.screencast.com/t/64XTUewMVPEa , if is that then you’ll need to use yoast Seo plugin, please check this documentation about How to create the right meta description -> https://yoast.com/meta-descriptions/

Hope this will help you too!
Thanks.

Calin
tagDiv Staff

Hi adnaner99,

If you want only the arrows then you’ll need to add some custom css in Newspaper>theme panel>Custom code>Custom css
https://www.screencast.com/t/bb8zA6qzI
.single .page-nav a , .single .page-nav > div {
display: none;
}
.single .page-nav a:first-child, .single .page-nav a:last-child
{
display: block;
}

Hope this will help you!
Thanks.

Calin
tagDiv Staff

Hi,

This can be caused by plugins, you could make a quick test and deactivate them all, leave only theme plugins active. Check if this solves the problem.
If you made any modifications to the page templates or theme files directly or in a child theme, try to remove them temporarily and test again.

If nothing works, we could take a look. Send us an email at contact@tagdiv.com and provide admin login. Include a link to this topic in the email.

Thanks

Calin
tagDiv Staff

Hi,

If you are using embed all you need to do is to set in the code that you get the height and width to 100% -> https://www.screencast.com/t/RFfHN4ox -> https://www.screencast.com/t/VPHbYZfCcJT , also is possible to need to remove the custom css from theme panel.

Thanks.

Calin
tagDiv Staff

Hi,

This can be caused by plugins, you could make a quick test and deactivate them all, leave only theme plugins active. Check if this solves the problem.
If you made any modifications to the page templates or theme files directly or in a child theme, try to remove them temporarily and test again.

If nothing works, we could take a look. Send us an email at contact@tagdiv.com and provide admin login. Include a link to this topic in the email.

Thanks

Calin
tagDiv Staff

Hi,

In most cases 500 errors are caused by low WP-memory. As plugins are installed the memory will eventually get exhausted, most hosting providers are limiting it to 40M by default.

We recommend a value of 256M which would be decent for most websites. Check what is the value of the WP-memory in the theme system status panel. If needed increase it, or ask the hosting provider to increase it for you if possible
https://forum.tagdiv.com/requirements-for-newspaper/
Check the other parameters mentioned in the guide as well.

Please use this guide to fix 500 errors:
https://www.wpbeginner.com/wp-tutorials/how-to-fix-the-internal-server-error-in-wordpress/

Thank you!

Calin
tagDiv Staff

Hi,

All you need to do is to change the post style/template from style 4 in style 5, in this way you’ll get rid of that gradient.

Thanks.

Calin
tagDiv Staff

Hi,

Please make sure that you clear all cache, also is possible to be a plugin conflict, you can make a test, deactivate all non theme plugins, clear all cache and try again, oar maybe you have some plugins that are using lazyload, if is so please deactivate this option from that plugins, clear all cache and try again.

If there is still a problem please deactivate the lazyload from them panel, and clear all cache.
-> https://www.screencast.com/t/t1MZF835a8F9

Thank you!

Calin
tagDiv Staff

Hi,

Please check if you do not have some custom css set in theme panel that make the text blurred in Latest Articles.

Thank you.

Calin
tagDiv Staff

Hi,

Please check if you have the last version of theme ( v9.2.2 ) -> https://www.screencast.com/t/F8SXebG3 if not please try to update manually.

Thanks.

Calin
tagDiv Staff

Hi,

Please not that the blocks are made for post, page and events, not for shortcode
But if you are using tagDiv Composer you can achieve that you can set the shortcode in column text.
For example set a row, and set the layout on 1/2+1/2 -> https://www.screencast.com/t/t3tRsVP3GB9 after that set in one row some inner rows and do the same, after that set a column text and set in it the shortoced like this -> https://www.screencast.com/t/cRF3dM38Fn and in the adder row drag the big grid and set to display only one post -> https://www.screencast.com/t/qH6h7K03U3d -> https://www.screencast.com/t/soyvj4jjmq

Hope this will help you!
Thank you for your understanding!

Calin
tagDiv Staff

Hi,

If you want you can use a child them and set there all the change you made, in this way when you will update the theme the settings will remain in child theme.
Here is our documentation for Child theme support -> https://forum.tagdiv.com/the-child-theme-support-tutorial/

Hope this will help you!
Thanks.

Calin
tagDiv Staff

Hi,

Normally all your settings will remain, only the changes made in theme file will be lost, but first you can make a full backup to your website and database.

Thanks!

Calin
tagDiv Staff

Hi,

Please go in Newspaper>Theme panel>Background and remove the background images -> https://www.screencast.com/t/RZyCvEuW clear all cache and try again.

Hope this will help you!
Thanks.

Calin
tagDiv Staff

Hi,

I think that you are referring to the new version of WordPress that cams with the new editor Gutenberg
-> https://www.screencast.com/t/obxwBx3v

Please provide some more details about your problem, also some screenshots would be very helpful!

Thank you for your understanding!

Calin
tagDiv Staff

Hi,

In your case you’ll need to add to that single image some margin left and right in CSS -> https://www.screencast.com/t/sDHqPqIz0j in this way you image will be center -> https://www.screencast.com/t/Qe92PzcjbOe

Hope this will help you!
Thanks.

Calin
tagDiv Staff

Hi,

In order to achieve posts with pagination please check our documentation for this -> https://forum.tagdiv.com/posts-with-pagination/
If you are using Gutenberg -> https://www.screencast.com/t/znEKv78ZhYM

Hope this will help you!
Thanks.

Calin
tagDiv Staff

Hi,

Please make sure that this is not a plugin conflict, you can test this by deactivating all plugins, clear all cache and check if this problem is still there.

If there is still a problem, you can send us an email at contact@tagdiv.com and provide admin login, as well as cPanel or FTP if possible. We will take a look. Include a link to this topic in the email.

Thanks

Calin
tagDiv Staff

Hi,

You can try to do the update manually, go to themeforest login with your credentials and get the theme with all files
How to update the theme -> https://forum.tagdiv.com/how-to-update-the-theme-2/
Is possible that Envato Market API to have some delays on available updates.

Thank you for your understanding!

Calin
tagDiv Staff

Hi,

Please make sure that the theme system status is configured as mentioned in the requirements guide. Please follow the guide carefully
https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.

Please add this code in the .htaccess , file at the end of the file:

<IfModule mod_substitute.c> SubstituteMaxLineLength 10M </IfModule>

Hope this will help you!
Thanks.

Calin
tagDiv Staff

Hi,

We recommend to use PHP version 5.6 or greater (recommended: PHP 7.0 or greater); please check our Requirements for Newspaper -> https://forum.tagdiv.com/requirements-for-newspaper/

Thank you For your understanding!

Calin
tagDiv Staff

Hi,

In order to change the header blocks background color and fonts you need to edit with TagDiv Composer those pages, as I said above if you want to do for this individual for each header title background color -> https://www.screencast.com/t/VdEfFYJLBBSr also on using the style from block you can change the font individual for each header-> https://www.screencast.com/t/msRNCf3paryc

Thank you for your understanding!

Calin
tagDiv Staff

Hi,

That depends what element are you using, if those are flex then you can set them on all devices, if that are image/ blocks those do not have individual settings for each device and you’ll need to use custom css.

For some elements you need to add an extra class and set a custom css, but usually you can do all that using the tagDiv Composer

Thank you.

Calin
tagDiv Staff

Hi,

In order to show the star rating below each my product you need to enable the reviews from woocommerce > settings > products
-> http://prntscr.com/men4x4 afer that all products that have a rating will show like this -> http://prntscr.com/men53b

Thank you!

Calin
tagDiv Staff

Hi,

In did there are some resource that you need in order to do not have problems with theme, for example our theme request 256MB wp memory, WordPress recommendation are the same, all plugins that you have installed needs memory, even the cPanel need memory.
We hope that in coming updates will be some changes regarding this problem.

Thank you for your understanding!

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