Hi,
Just make sure that there s nothing interfering with the theme template – https://forum.tagdiv.com/smart-sidebar-2/ what You can do is to make a test with a different single post template and see if the problem is the same, if not, then the situation is related to the settings form the single post template and it should be resolved using tagDiv Composer.
Thank you!

Hi, I understand you. Unfortunately, this decision isn’t up to me, our manager handles those calls. What I can do, though, is make sure your feedback and suggestions are added to our list. I really appreciate you sharing your thoughts!
Thank you for your understanding!

Hi Vunt,

If you want to change only the articles from the right-side the you need to use an ajax pagination – https://forum.tagdiv.com/flex-block-settings-guide/ – https://i.imgur.com/JhjfANn.png

Also, if the page has been made using tagDiv Composer, then you can adjust the design using the options from Composer.

Thank you!

Hello,
Please give me more details about what exactly you want to have there. Do you want to be able to filter a block based on those user ratings from the wpdiscuz plugin? If you want to filter posts in a block based on that rating, it’s not possible.
Thank you!

Hi,
Why did you not use the duplicator plugin? This plugin helps you migrate the website without any issues. You can also use another plugin for migration.
Using the import/export option from the theme will allow you to import only the theme panel settings and for the cloud templates, go to tool > export – https://i.imgur.com/3Wxk885.png. Then, to import, you need to go to tool > import install the wordpress importer, and clink on the run import – https://i.imgur.com/tyxoVvg.png
Thank you!

Hi Kiran,
Considering that there is a longer menu there, what I can suggest is to split it into two menus, and then you can nicely place one under the other, or stretch the row and change the column width —> https://i.imgur.com/4FkV5Df.png → https://i.imgur.com/kyMWPUp.png.

Thank you!

Hi,
I checked your site on both Opera and Chrome, and the ads are being displayed https://i.imgur.com/rWCUrdG.jpeg Please try to check the website using other browser without any extension.
Thank you!

Hi,
Those host logs help you see what error occurred at the time of the update; it might have been something caused by the server or a rule that blocked the update process.
Thank you!

Hello,
Well, if the above didn’t help you solve the issue, then please contact us at contact@tagdiv.com and provide us with wp-admin and cPanel access, as well as include a link to this topic.
Thank you!

Hi,
Yes, it comes automatically depending on the size of each image.
Thank you!

Hello,
Please delete this color https://i.imgur.com/OcMvqUj.png and check after.
Thank you!

Hello @UdyasLourens,
Please tell us what error you encountered and what changes you made before the error appeared. If you added custom code, make sure that its structure is correct and that no closing tags are missing.
Thank you!

Hi,

The only suggestion I can offer at this point is to disable the cloud template for the search page and check if that resolves the issue – https://i.imgur.com/dnKpRep.png
If the problem persists, I’m afraid you may need a developer to assist you further, as this would likely require a custom solution.

Thank you!

Hi,
Do you have the last WordPress version and theme version (last theme version is 12.7.1), if yes and the problem persists when you are logged in and you are using tagDiv plugins, then please make a full backup for your website and contact us via email at contact@tagdiv.com and please provide temporary wp-admin and cPanel access. We’ll check it as soon as possible.
Thank you!

Hi,
If this situation happens again, I recommend checking the host logs to identify what might be going on. From what I can tell, it seems like everything resets and starts over, possibly triggered by something. Make sure to investigate thoroughly to rule out the possibility of a hacker or any injected code on the backend that could be causing these issues.
Thank you!

Hi,

If you have cloud template, then you need to use tagDiv Composer to edit the pages and single post template, select the elements you want to remove and press the delete key or use the right click to delete it – https://i.imgur.com/uKQPwpK.jpeg – https://i.imgur.com/vU6uyV3.jpeg

The above blocks can be get from tagDiv Composer accessing the cloud – https://i.imgur.com/IPanEzG.jpeg or if you prefer the full page then you can import it from here – https://i.imgur.com/s1Nx3cC.png – https://i.imgur.com/FqPrGqn.jpeg

Thank you!

I’m glad it helped you! 😀

I’m really glad it helped you! 😄

Hi,
Sorry for the late answer, we check the situation today, please check your email.
Thank you!

Hi Sam,
Yes, the vulnerabilities have been fixed. However, the bot can still make requests and potentially overload the server. While using Wordfence provides some protection, combining it with Cloudflare and properly configured WAF rules (https://prnt.sc/j97NJi77d5RO) is more effective. These rules will prevent bots from reaching the server in the first place.
Thank you!

Please check this topic – https://forum.tagdiv.com/topic/newspaper-theme-with-mega-critical-problem-impossible-to-remove-this-error-2/

Hi,

To have this option you’ll need to replace the Single Post BG Featured Image with Single Post Featured Image, the first one set the image with css as a background and the second shortcode set the image using html img and will provide the option you need – https://i.imgur.com/amxBChg.png

Thank you!

Hi,
Unfortunately the only suggestion that normally should work was to use a standard template or the one default – https://i.imgur.com/ghig91Q.png if this was not working I believe that it will be need to be done custom.
Thank you!

Hi,

Tagdiv Composer can be used on pages and cloud templates only, for articles you need to use the Gutenberg editor.

The error is most often caused by a shortcode that’s not compatible with our theme or a conflict with another plugin. As a result, after editing and saving the page or Cloud Template with tagDiv Composer, you might encounter this error the next time you try to edit it.

If the issue occurs on a specific page or Cloud Template only you ca use a revision on that one to resolve the problem, or it can be on the header or footer then will be the same problem on all pages and templates, try temporarily changing the header and footer template to see if the problem persists. You can usually resolve it by restoring a previous version using the page/template revision .

Thank you!

Hi,
Please contact us via email at contact@tagdiv.com and please provide the license key that has been used and you are facing this situation.
We’ll do our best to help you as soon as possible.