Calin Hi,
I did a lot of tests for this issue, but unfortunately I was only able to recreate this situation once, so I can’t give you a solution now, I’m sorry.
We have put this situation on our list of bugs and it will be checked in more detail and once we detect where this situation comes from (why the webp format is no longer applied when a cache is used) our developers will come up with a solution to solve it .
Thank you for taking the time to test and inform us about this situation!
Calin Hi Alex,
Yes, the option has been fixed -https://i.imgur.com/OGfcnc3.png – https://tagdiv.com/newspaper/?utm_source=forum&utm_medium=menu&utm_campaign=forum_loggedin&utm_content=52878 – https://i.imgur.com/4kBJjnv.png
As for the new suggestion, a similar option for the featured images for blocks modules is on our list (unfortunately is not yet assigned, so I d not know if will be add in the coming update or not), I believe that this will be add on each flex block, also I added your suggestion with the theme panel option and I hope this option will be add in the coming updates.
Thank you!
Calin Hi Teachy,
I will like to help you related to mobile versions that our theme can provide:
The theme has by default a responsive version and this can be checked (and some options from elements/blocks can be adjusted).
Now the theme is also providing a an option to create mobile pages and mobile cloud templates. – https://tagdiv.com/newspaper-10-3-7-update-brings-customizable-and-fast-mobile-pages/
And the last one is the tagDiv Mobile Theme plugin.
Now When the tagDiv Mobile theme plugin is enabled this one will apply. If the plugins is disable and you have a mobile page/template, then that one will be apply.
If none of them is enabled, then the responsive version will be used.
Thank you!
Calin Hi SchoolVolley, please make a full backup for the website and contact us via email at contact@tagdiv.com and provide a temporary wp-admin access and a link to this topic.
We’ll check it as soon as possible.
Thank you!
Calin Hi,
For applying the css only on slider please try like this:
.td_block_slide .td-theme-slider.iosSlider-col-3 .td-module-title {
font-size: 48px;
}
I hope this will help you!
Calin Hi,
Hmm, normally there shouldn’t be a problem, we checked the demos to the live sound and everything seemed to be fine – https://i.imgur.com/iAlp9Gq.jpeg, but it is possible that this problem only occurs when monitors with a high resolution are used or some situation of this kind.
I’m glad you found the solution with “em” for fonts instead of “px”, from what I’ve seen this is a very used solution in adjusting the font according to the screen sizes. If this solution works well and only the slider block is affected, what I can suggest is: use a custom css that will apply only per slider to can adjust the size of fonts based on screen, here is a concept that can be used:
html { font-size: 62.5%; }
body { font-size: 1em;}
@media (max-width: 300px) {
html { font-size: 70%; }
}
@media (min-width: 500px) {
html { font-size: 80%; }
}
@media (min-width: 700px) {
html { font-size: 100%; }
}
@media (min-width: 1200px) {
html { font-size: 140%; }
}
Other suggestions are to try this:
1vw = 1% of viewport width
1vh = 1% of viewport height
1vmin = 1vw or 1vh, whichever is smaller
1vmax = 1vw or 1vh, whichever is larger
I hope this will help!
Calin Hello,
If is used the tagDiv Mobile theme plugin, then you’ll need to edit those file
– wp-content/plugins/td-composer/mobile/single.php
– wp-content/plugins/td-composer/mobile/loop.php
Unfortunately with the code to add your custom taxonomy I can not help, if is about a css for style, this is ok, we can do it, but custom code and changes in the theme files with custom code is a bit over what our support can offer, sorry!
As a hint, this is the code that I saw as example in some articles – https://pastebin.com/DLvm1Gir
I hope this will help you!
Calin Hi Alex,
Indeed, it seems that the option is not apply on flex loop, flex loop 2 and also on flex loop builder and flex block builder elements.
I added this on our bugs list and one of our developer will fix it.
Thank you for taking your time to let us know about this!
Calin Hi ignacioribes,
Here are some more recommendations:
Install a plugin for malware and please update the theme to the last version if this is already at the last version, please delete it and replace it with a fresh copy from themeforest account. DO the same for the theme plugins.
If you notice again the site redirects to other sites, it may be because of injected malware. We recommend you follow the steps below:
– Change admin passwords and delete admin accounts you are not familiar with;
– Delete any weird/unknown plugins;
– Delete the weird/unknown themes;
– Clean unfamiliar Theme Panel injected code (example – https://i.imgur.com/4q70kCv.png);
– Clean WordPress files (example – https://i.imgur.com/stJCqiK.png)
Thank you!
Calin Hi, Now it seems that for the provided example is working – https://i.imgur.com/GHkjLQR.png
I made some test on my install and I tried all the post templates and for me are working without any problems. It is possible to have something interfering. I tested using this youtube link
What I can suggest is to do a test using only tagDiv plugins to see if the problem persist. If the problem is the same it will be need to make a full backup and contact us via email at contact@tagdiv.com and provide wp-admin access to investigate the problem.
Thank you
Calin Hello,
I understand, what I can suggest is to downgrade the WordPress version, if the problem was caused after WP update 6.5.3, using the previous version you should resolve the problem – https://wordpress.org/support/plugin/wp-downgrade/
Thank you!
Calin Hi,
The Newsmag theme ads can be set in the theme panel – https://forum.tagdiv.com/newsmag-header-ads/ – https://i.imgur.com/UOsPdqN.png if there are no ads, but those are displaying on the website, then it can be related to an extra plugin that is sued.
Thank you!
Calin Hi simchris, I just made some tests and it seems to be ok if you rename the theme directory, form what I see until now there are no options to have problems, but the theme update should be manually updated.
Thank you!
Calin Hi simchris, thank you for taking your time to share those good suggestions related to the theme and WordPress updates.
Have a nice day!
Calin Hi,
If your mobile layout is not the responsive version, then it is used the tagDiv Mobile theme plugin. To have the responsive version, the one that can be seen in tagDiv Composer, it will be need to disable the tagDiv mobile theme plugin.
Thank you!
Calin Hi tridence, usually the ads are slowing the website when are used because are served as external resources and it can takes from 1 second to a few seconds.
About the Newsmag width, from what I know for the moment this will be delivered only in boxed version. If you need to have control over the website layout, then indeed switching to Newspaper theme will be a solution.
Thank you!
Calin Hi, if there are no ads in the theme panel – https://i.imgur.com/mR5gwJ0.png but you have ads on pages, those can be from an external plugin that have ads code, or from a code for auto ads that is set on the website.
Thank you!
Calin Hi,
First make sure that you have a full backup and only after that update the theme:
If you want to try the automatic theme update from the theme panel, please do a test using only tagDiv plugins, in case it’s still not working, then it will be need to update the theme manually, as it is mentioned in our guide.
Thank you!
Calin Hi,
Sorry for the late answer.
I made some more tests and this ajax – https://i.imgur.com/7xMvM0H.png is made by the footer option for delay, if the option https://i.imgur.com/qqGAO1P.png is disable that ajax request will no longer be made.
Best regards
Calin Hi,
If this is referring to this type of pagination – https://i.imgur.com/Biboy1p.png, then those are without a link on them because are using ajax to load the posts without reloading the page.
Thank you!
Calin Hi zelatech, this is a little more complicate, first you need to identify the template that you are using on the page/article where you want to add the taxonomy, after that you’ll need to edit that template file and add the code for your taxonomy to be displayed (this depends on the code/plugin you are using). As an example you are using the taxonomies on articles and you have style 2, in this case you’ll need to edit those files:
– wp-content/plugins/td-composer/legacy/Newsmag/parts/single/loop-single-2.php
– wp-content/plugins/td-composer/legacy/Newsmag/parts/single/single_template_2.php
Also, some of those files can be set in a child theme, so those will not be changed when the theme will be updated – https://forum.tagdiv.com/newsmag-child-theme-support/
I hope this will help you!
Calin Hi itduck2020,
There are 2 methods that can be used to update the theme:
1. the option from the theme panel – https://ibb.co/fpMMGwM (normally if there is nothing interfering this will update the theme and after that it will update the theme plugins, but in case that something is interfering is possible that only the theme to be update and the plugins to be need to manually be reinstall from Newsmag > plugins. This will required 2 clicks for each plugin, one to install it and one to activate it.)
2. manually using ftp or cPanel (replacing the theme with the last version from the themeforest, after that update the theme plugins from Newsmag > welcome section or Newsmag > Plugins)
Also, I will recommend to make the theme update on a staging and only after that on main website.
Also, you can check our guide for theme update – https://forum.tagdiv.com/newsmag-how-to-update-the-theme/
Thank you!
Calin Hi BOLD254, the code provide by simchris will stretch the footer and this will be like this – https://i.imgur.com/ftxDeqN.png
The code can be set in more places, but I think that those are the most simple places:
-> theme panel – https://i.imgur.com/t5ibcPh.png
-> WordPress customizer https://i.imgur.com/haBFvZb.png – https://i.imgur.com/hdXQqEk.png – https://i.imgur.com/HHzGb9E.png
Thank you!
Calin Hi,
What I can suggest in this situation if to make sure that you have a full backup, after that check this:
– check if the resources for the website are enough.
– enabled the debug file so you can track the errors and warnings from the website that need to be fixed.
– test with php v7.4 and v8.2
– make sure that you do not have any cache/object cache that is apply on backend.
Thank you!
Calin Hi rbulus, it is possible to be something that is interfering, can you please do some tests using only the newspaper plugins and disable one by one to see if you can identify the one that is causing this situation? (tagDiv Composer should be the last one that should be disabled). Also, you can try a plugin as query monitor to see if you can identify the problem.
Thank you!
