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Calin
tagDiv Staff

Hi maryano, this can be done only if you edit the theme files or an alternative will be to try to use an dedicate plugin that can edit the breadcrumbs: WordPress plugins to change breadcrumbs
Thank you!

Calin
tagDiv Staff

Hi,
I just checked the website and now seems only one YouTube playlist and this seems to work correctly – https://i.imgur.com/IrdK0wd.png
Do you still have problems?

Calin
tagDiv Staff

Hi elitechronicle, I just cheeked the website and this looks ok now – https://i.imgur.com/bySz6Rd.png
Now the problem that I see is that your website is infected – https://sitecheck.sucuri.net/results/https/elitechronicle.com
So I’m suggesting to make a full backup and update the theme to 5.4.3 make sure that you remove all no WordPress files, check the plugin using FTP and remove all plugins directories that are on your WordPress install and are not displaying on WordPress dashboard plugins.
Thank you!

Calin
tagDiv Staff

Hi,
Those can be translated using the theme panel settings from theme panel > translations – https://i.imgur.com/h0pLRPf.pnghttps://i.imgur.com/UImGISU.png
Thank you!

Calin
tagDiv Staff

Hi sancak.tr, using the theme penal settings you can also enabled/disable the info from blocks modules, for blocks info go to theme panel > block settings > meta info modules – https://i.imgur.com/ZbxY2JS.png also the category can be removed from modules – https://i.imgur.com/uryJNKE.png
I hope this will help you!

Calin
tagDiv Staff

Hi socalemc, as simchris mentioned, the theme should work with no problems with all php under 8.3, so all php version from 8, 8,1 and 8,2 should be working with Newsmag.
What I can suggest is to make a test install were to have only the fresh theme from the themeforest and see if the problem persist.
Thank you!

Calin
tagDiv Staff

Hello primeirojornal,
Our theme is using ajax for providing live search results. This option can be disable in case that your database have many articles and the search in to the database can create problems – https://i.imgur.com/Ko8X1i1.png
If you want we’ll love to take a look at this problem and identify what is causing it. Maybe it’s something from the theme, ore maybe from an extra plugin or code that is used on your website, for this please contact us via email at contact@tagdiv.com and provide temporary wp-admin and FTP access. Also, include this topic to can identify you.
Thank you!

Calin
tagDiv Staff

Hi Beaniesta,
Unfortunately the Newsmag theme do not have a popup element, sorry!
What it can be done in this situation is to use a popup plugin, normaly it should work with almost any popup plugin. One of the most used plugin that I saw at our clients s is OptinMonster.
Thank you!

Calin
tagDiv Staff

Hi jasm90, the first step will be to make sure you have the last theme version, Newspaper v12.6.6 after that you should check the extra plugins you have to make sure it’s not a conflict.
Also, as simchris mentioned if you have many blocks/modules and those also have filters as most popular … those can slow down the site.
If you want we can take a look, for this please contact us via email at contact@tagdiv.com and please provide temporary wp-admin access. We’ll check it as soon as possible.
Thank you!

Calin
tagDiv Staff

Hi Southview92, to be sure that your website pages and posts will be indexed, then you’ll need to use a seo plugin, we’ll recommend the Yoast SEO plugin. Also it’s up to google if the website and pages/posts will be indexed or not.
Why doesn’t Google index my content properly?
Indexing in Yoast SEO: What pages to show in Google’s search results
Thank you!

Calin
tagDiv Staff

Hi Jabed,
You mentioned above that you’ll need help to set up the site to have a similar design as the one provided as example. So if you want us to do it for you, then is not covered by the support theme.
The custom work (as it’s sounds) is a paid services for custom request and those are preformed by developers and designer.
Now in case that you want us to help you with indications for how to achieve that layout, then the first thing will be to check how tagDiv Composer (theme builder) can be used, because all the changes will be make with it.
Also, here is a video tutorial – https://www.youtube.com/watch?v=SoGQ0d5kIBg
Thank you!

Calin
tagDiv Staff

Hi,
Normally for this you’ll need a dedicate SEO plugin, we recommend the Yoast SEO. Here are a few situations when videos are not see by google.
Why are my videos not showing up in the Google search results?
Why is my video not detected?
Thank you!

Calin
tagDiv Staff

Hi Jabed, we can help you with indications for how to achieve that layout, but we, the support team can not set it up (Support Policy).
If you want one of our designed to do it for you, then you’ll need to make a request to custom work. For this you can use this link – https://tagdiv.com/submit-a-request/
Thank you for your understanding!

Calin
tagDiv Staff

Hi Yuriy, I believe that you are referring to that movement when the page is loading, if so, this is until the page is loading and the style is applied.
Usually this can be resolved using some plugins as cache plugin (one of the best is WP Rocket, but there are also free plugins for cache as WP Super Cache, Litespeed …), CDN, a plugin to get/download locally the Google fonts to reduce the time loading from google – https://wordpress.org/plugins/host-webfonts-local/
Now for the block elements that are loading using ajax that is the only effect that the theme has right now, so if it’s not to your liking, it can be remove with some custom css and eventually it can be add a new css for a better user experience.
I hope this will help you!

Calin
tagDiv Staff

Hi Stefan Richter,

1. Indeed, for the moment the only solution is to use a custom css to remove the section “More From Author”:
.td_block_related_posts .td-related-right{
display: none;
}

The code should be set in the theme panel > custom code> custom css
The option ‘Show Author Box’ should also apply on mobile if is used the responsive version, but if is using a different plugin for example amp or mobile theme, the layout will be different and you’ll need to check the options from those plugins.

2. The tagDiv Cloud Library is a special plugin only for Newspaper, this theme is more complex then Newsmag (this is a simple boxed theme for users that just want a blog, news website without needed to edit templates and using only enabled/disable options), but also the price is different.

3. I believe you are referring to this – https://i.imgur.com/Fg3fZPz.png most of the time those situations appears when you are using a plugin that is optimizing the images and those are no longer using the image size that they should have. Also another situation is when the main image is smaller then the thumb, in this situation the image should have at least 1024 width.

4. I just checked this on my install and seems to be ok – https://i.imgur.com/xGzVku1.png maybe you have something that is interfering.

5. If you set a caption for a image, then this will be displayed – https://i.imgur.com/RCrw40D.pnghttps://i.imgur.com/C0HGJ2s.jpeghttps://i.imgur.com/7o4Vykp.jpeg also on smart list – https://i.imgur.com/9g8PGQU.jpeghttps://i.imgur.com/VfgbSsv.jpeg

6. The Newsmag version 5.4.3 should work with php 8.0, 8.1 and 8.2 the versions bigger then 8.2 have not been yet tested.

Thank you!

Calin
tagDiv Staff

Hi,
The featured facebook video can work only with those type of links
https://www.facebook.com/{page-name}/videos/{video-id}/
https://www.facebook.com/{username}/videos/{video-id}/ – user’s video must be public
https://www.facebook.com/video.php?v={video-id}
and those should be on your account that is connected to the theme panel – https://i.imgur.com/e92CMnv.png
Thank you!

Calin
tagDiv Staff

Hi, right now you can use links from Youtube, Vimeo, Dailymotion or Twitter for featured video on Newsmag.
Thank you!

Calin
tagDiv Staff

Hi bobtod, the tagDiv Composer is the theme builder and most of options and templates are bring by this plugin in the theme.
I’m, glad that so far all is looking goof!
If you have any questions or problems related to the theme, let me know!

  • This reply was modified 2 years by Calin.
Calin
tagDiv Staff

Hi Teachy, I understand and I’m glad that you discovered when this problem appears, so you can control the situation.
If there is anything related to the theme and we can help let us know!
Have a nice day!

Calin
tagDiv Staff

Hi Nishit,
The theme can be used with Elementor, but not with Elementor Pro, the pro version was not tested with our theme.
Normally the theme should work with our plugins and if those are providing shortcode then you can set it in page or if you use the tagDiv Composer ton that page it can be set in column text or text with title and set the shortcode in text zone – https://i.imgur.com/DSSni9j.png
Thank you!

Calin
tagDiv Staff

Hi Beaniesta, unfortunately for the moment the Instagram posts/reels is not on our list, sorry!
I will ad it and our developers will check it and see if it will be add or not in the theme.
Thank you for your understanding!

Calin
tagDiv Staff

Hi Teachy, is your website using CDN/Cloudflare? because if you do use it, then you’ll need the paid version Cloudflare APO, only that one provide the option to cache per device.
In case that you are not using the CDN and the problem persist without any cache, the please make a full backup and contact us via email at contact@tagdiv.com and provide temporary wp-admin access to further investigate the problem.
Thank you!

Calin
tagDiv Staff

Hi simchris I’m glad that you managed to resolve the situation!
Have a nice day!

Calin
tagDiv Staff

Hi simchris, if the problem appears now only on ipad portrait and landscape slider, maybe it can be used a code per viewport something like this:
https://pastebin.com/t3inHB9A
I hope it will help you!

Calin
tagDiv Staff

Hi,
It an be used the option for “CATEGORY PULL-DOWN FILTER”- https://i.imgur.com/jWxZl4d.pnghttps://i.imgur.com/X3YmjYQ.jpeg
But if you want on that category to be by default set on random posts, then it will be need to make changes in the theme files.
Thank you!

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