Hello thalesbrandao, as simchris suggested, you need to have og:image to can display the featured image in some social share, and this website doesn’t seems to have it – https://yoast.com/help/getting-open-graph-for-your-articles/
Thank you!

Hi vivekc,
Please check our guide for pagespeed: How to Make the Site Faster, if you want a free cache plugin you can try WP Super Cache, also use Cloudflare (CDN).
I hope this will help you!
Thank you!

Hello,
The tagDiv Cloud Library is a special plugin provided for cloud templates that can be edited using tagDiv Composer and it’s available on for Newspaper theme.
Thank you!

Hello,
Please check in Newsmag > My license if the license is assigned on that domain.
In case that there are further problems, please let us know. Also, you can contact us via email at contact@tagdiv.com there you can provide a temporary link for website access.
Thank you!

Hi simchris, thank you for sharing with us!

Hi muterobert,
Most likely this happened due to old versions of the theme that is used, it is not secured for the latest vulnerabilities discovered, nor does it have the updates for compatibility with the latest versions of WordPress and php.
My suggestion is to make a staging and update the theme there to be up to date.
– https://forum.tagdiv.com/newsmag-how-to-update-the-theme/
Thank you!

Hello,
Unfortunately, I do not know exactly how you can remove the compressed images by Smush and display only original images (you can try to get some more info from plugins developers). From what I know this plugin has an option to delete original images after those are compressed, so in this case I think the only solution will be to use the original images that you have saved locally.
Thank you!

Hi,
Can you please try those plugins – https://wordpress.org/plugins/regenerate-thumbnails/ – https://wordpress.org/plugins/force-regenerate-thumbnails/
Normally there should be 3 extra thumbs that are made by WordPress – https://i.imgur.com/RDm5dEE.png
Thank you!

This can be done on pages that can be edited using tagDiv Composer, also it can be done on blocks that are set in widgets.
Thank you!

Hi,
Please disable and delete the tagDiv Composer after that reinstall the plugin from Newsmag > plugins and also try to remove and reconduct the Instagram in theme panel. Also, check the Instagram settings and make sure it is Business or Creator.
Thank you!

Hello Alex,
I think that I understand what you want to tell us. I made some tests and I manage to cache the situation. It looks that the icon is set in i element and this has set a title (mail-1) that is displayed when the hover is used on the element -https://i.imgur.com/hQoZjRh.png I think that instead of setting the parameter related to the name of the social element in the title section, the one for the icon was mistakenly. This problem has been solved on dev and will be introduced in the next update, until then if you want we can implement the manual fix if it is necessary now.
Thank you for your understanding!

Hello,
This is because you have a smaller image converted in webp – https://www.mytechnology.eu/wp-content/uploads/2023/12/what-the-hex-250×250.webp and the one from the demo is – https://demo.tagdiv.com/newspaper_magazine_pro/wp-content/uploads/2020/06/what-the-hex.png
Thank you!

Hello,

1. User subscription – https://forum.tagdiv.com/subscriptions/ to edit them you can do it from this place – https://i.imgur.com/P4pnnqn.png – https://i.imgur.com/B3V3g1p.png

2. The user needs to have a frontend page where to submit the post, please check this guide – https://forum.tagdiv.com/create-frontend-submission-form/

Thank you!

Hello Evie,
When the mobile humburgar menu is touched an extra class should be set on the body – https://i.imgur.com/m0YkKkD.png and this should make the menu visible, now the problem can be related to the ios that the mentioned class to no longer be added.
Unfortunately I do not have an ios device to test it and now on simulators seems to work correctly.
Thank you!

Hello,
The review can be added like this: https://forum.tagdiv.com/reviews-2/ and to display it on single post template you need to have the review element added – https://i.imgur.com/71qvVA3.png – https://i.imgur.com/UTsyHgZ.png – https://i.imgur.com/ug3fAyg.png
Thank you!

Hello,
When you changes the website address make sure that the homepage and site url are the same – https://i.imgur.com/gBc4DBC.png also, for further assistance please provide some screenshots with the problem.
Thank you!

Hello,
For the moment the telegram video can be used only as embed inside the posts and pages.
Thank you!

Hi c386,
There was a different option added, now you can create mobile pages and mobile templates using tagDiv Composer and you can use the same content/layout or you can set a different content/layout – https://tagdiv.com/newspaper-10-3-7-update-brings-customizable-and-fast-mobile-pages/ also the options that can be edited per devices have a left bar like this one – https://i.imgur.com/ZDYeyLa.png
Thank you!

Hello,
Unfortunately that WordPress ill not apply in our theme, what you need to do is to set the post id in a block in filter tab – https://i.imgur.com/leBNQsm.jpg – https://forum.tagdiv.com/newsmag-block-settings-tutorial/
Thank you!

Hello,
I see that the images are converted in webp and there is no response for them – https://i.imgur.com/fxXlY9e.png so what I can suggest is if you are using some optimizing images, please try to exclude the Instagram images.
Thank you!

Hello,
The image for placeholder can be set from the Newsmag > theme panel > block settings > thumbs – https://i.imgur.com/UtRILGB.png
Thank you!

Hi simchris ,
If these are not used, then it is not a problem that they are disabled, but you have to be careful in the future if you want to use any option that uses api.
Unfortunately, at the moment there is no option in the theme to disable theme.
Thank you!

Hi DJ Promotion, simchris is right, the thumb is 696×0, it only controls the width of the image, and the height is automatic to match the width.
Also, the path to the images is the default one … wp-content/uploads/
not > ….wp-content/themes/Newsmag/
Thank you!

Hello,
Indeed, the website looks like this – https://imgur.com/a/1zYtTGP when the mobile theme plugin is not used and the amp template is not set on “Reader” – https://i.imgur.com/h07Jdi0.png. What can be done is to use only the amp with the reader option or use the mobile theme only for amp – https://i.imgur.com/ABYtYsQ.png
Thank you!

Hi,
We’re glad the issue has been resolved!
Have a nice day!