Hi,
Now the files can be fount on this path wp-content/plugins/td-composer/legacy/Newsmag/parts/single/loop-single-5.php
To set a child theme you need to make the path like in the plugin (the path will start only under the Newsmag directory) so in this case it will be the child directory Newsmag-child/parts/single/loop-single-5.php – https://forum.tagdiv.com/newsmag-child-theme-support/
Thank you!

Hi,
Can you please provide a link to the website and a screenshot with the problem?
Thank you!

Hi HeatherKitching, the Newsmag is limited so the users can use a simple theme for blogs having the option to enable/disable the theme functions from the theme panel.

Hi,
We’ll try to make the update today!
Thank you!

Hi,
It looks that this extra security is locking the theme admin-ajax request – https://i.imgur.com/Zs3LaiB.png I think that this problem can be resolved by excluding that path from from applying the protection code.
I hope this will help you!

Hi,
That sounds like you have something blocking the theme panel to save the changes, this can be checked using the console. (if you can not manage the problem, we can take a look via email).
Related to the first question, if you want you can make a request at custom work – https://tagdiv.com/submit-a-request/
Thank you!

Hi,
Both of theme are related to the same thing the emails were not send because those have been rejected per DMARC policy (is an email authentication method that protects against fraudulent emails. DMARC is an essential first line of defense against phishing emails and similar cyberattacks).
What I suggest is to try the methods from those articles:
– How To Fix the DMARC Fail Error (3 Methods)
– Email violates Sender Domain’s DMARC policy
Thank you!

Hi,
Indeed the hotlinks can interfere and make extra request to display something on your website, when that option was enabled all those hotlinks have been blocked so the request to database that have been made by does now are stopped.
Thank you!

Hi,
This is the closest I can do using the image as suggestion: – https://i.imgur.com/YpmpRW8.png
.single .tagdiv-type blockquote {
background: #ececec;
padding: 36px;
}
.post blockquote p {
font-size: 17px;
line-height: 28px;
text-align: justify;
color: #555;
}
The code an be adjusted and it needs to be set in the theme panel > custom code > custom css
I hope this will help you!

Hi sirota, the tagDiv Standard Pack is only for old theme templates, if you are using cloud templates is no longer need to install that plugin.
Thank you!

Hi nycinsider,
What you need to do is to make sure that the columns width have in total 100% (please do not add borders or margins, just the width, also start with the smallest width, for example a column of 20% and after that set the biggest one 80%. If you want a fix width then you need to remove that width from the total width for the other column calc(100% - 348px)). Normally do not matter the style choose if you edit the column size.
– https://i.imgur.com/MEqe4Us.png
– https://i.imgur.com/UDbeaDo.png
Thank you!

Hi,
This can be done only using a custom css like this one:
.td_block_slide .td-slide-nav {
opacity: 1;
}
Please set this code in the theme panel > custom code> custom css.
I hope this will help you!

Hi,
This is strange, for me is ok – https://i.imgur.com/8sVv553.png – https://i.imgur.com/Zrt5OW0.png
Can you contact us via email at contact@tagdiv.com and provide temporary wp-admin access?
Also, you can make a row as sticky and you’ll have only that one as floating menu – https://i.imgur.com/L618ljA.png
Thank you!

Hi,
Normally the 524 should not be a problem caused by the tagDiv Composer, but in any case you should use a good host and not a shared one (especially if the site is one with many posts and has a lot of traffic).
Now what I can suggest related to the theme is to make sure that you have the last version 12.6.2 and the last WordPress version 6.4.1 also a compatible php version like 8.1 or 8.2
If there are still some problems, we can take a look, for this will need a temporary access to the site and this can be done via email at contact@tagdiv.com
Thank you!

Hi dlicoppe,
Both of theme are related to the publish post that are made by a subscriber:
Publishing limits is referring to the number of posts that a subscriber can publish.
Automatic delisting is an option that is referring to the posts that have been made by a subscriber using a plan and his subscription plan has been expired (he no longer extend it), then all his posts will be automatically set in draft.
I hope that I was able to explain it to can understand how it is working.
Thank you!

Hi,
What we can suggest is to update the php version to v8.1 or v8.2 to have compatibility with WordPress version – https://wordpress.org/news/2023/10/wordpress-6-4s-php-compatibility/
Thank you!

Hi PaulaS, I’m not sure if I correctly understand the question, but if you are referring when you are on a post that post should not be display in the sidebar, if is this, then just make sure that you have the last theme version and this will be resolved.
I this is not what you mean, please provide some more details and some screenshots.
Thank you!

Hello,
That demo is using a slider from revolution slider and it can be edited in that plugin. For more details please check this guide – https://forum.tagdiv.com/import-revolution-sliders-on-demos-prebuilt-websites/
Thank you!

Hello,
When the mobile theme plugin is used you need to set for pages the page content in mobile editor using only the options from that editor – https://i.imgur.com/p8EqE1b.png also there is an option to disable the mobile theme from a page/post – https://i.imgur.com/d3kTBRf.png this option appears in Gutenberg editor.
Thank you!

Hi sirota, the cloud template are custom post types and needs to be public to can be used.
To stop theme to be indexed you need to use a SEO plugin, this will have a special option to enabled/disable the index for that CPT – Yoast SEO plugin -> https://imgur.com/6BRLmIs – https://i.imgur.com/aFDEbuZ.png
Thank you!

Hi sklbc72, you can use the time machine for theme update – https://i.imgur.com/LhPU8hi.png this will install fresh theme and plugins files (make sure that the current theme plugins are installed and updated after the theme update).
Also, check using the https://sitecheck.sucuri.net/results/ to be sure that the website is clean.
Thank you!

Hi,
This can be done using the options from “general” tab -> https://i.imgur.com/maT4sVL.png
Thank you!

Hi,
For that you need to use a custom css like this one:
.tds_my_account .tds-san-item-wrap:nth-child(3),
.tdw-wml-menu-list li:nth-child(3){
display: none;
}
Set the code in Theme Panel-> Custom Code -> Custom Css.

Thank you

Hi,
The mobile header logo can be changed only if the cloud header it is used, when this is used you can edit the image size with tagDiv Composer – https://i.imgur.com/VMrAooz.png
Thank you!

Hi,
The font from this demo – https://demo.tagdiv.com/newspaper_today_news_pro/ is “Montserrat Thin”.