Hi,
Normally, the code should be displayed as a backup in the theme panel in the section import export – https://i.imgur.com/VkCWRvA.png
Thank you!

Hi ismayilpoyraz, normally the top bar can be displayed on mobile only if you have it on desktop too (for example https://i.imgur.com/9IQUaqA.jpg).
Thank you for your understanding!

Hi,
I believe that the situation is similar with this one – https://forum.tagdiv.com/topic/update-required-newspaper-12-1-1-brings-extra-security/
Thank you!

Hi,
From what I can see on your website the thumbs are no longer enabled from the theme panel, that is all – https://i.imgur.com/NkHrvoo.png, please go to theme panel > block settings. thumbs and modules/blocks – https://i.imgur.com/qenXwp1.png there enable the thumbs you see on your website that are used.
– https://forum.tagdiv.com/newsmag-theme-thumbs/
I hope this helps you!

Hi,
Can you please provide a link to where this problem is happening?
Normally, on categories, using the Newsmag theme, all posts should be displayed.
Also, you can find the categories options in the theme panel – https://i.imgur.com/9P5NT8b.png
Thank you!

Hi,
If the General Image has been turned on from the theme panel, then, please check the individual image option and make sure that the modal image is set up to be turned on, like this -> https://www.screencast.com/t/qIxylx5t3x43 -> https://www.screencast.com/t/eyu3iv8h on Gutenberg – https://i.imgur.com/Mi9ikrL.jpg

Hope this helps!

Hi mateusnds,
Do you have the Newspaper v12.1.1? Do you have tagdiv Composer, tagDiv standard pack, and tagDiv Cloud lIbrary enabled? If you do, then you’ll need to have a dedicated server too. Please try to use only the standard pack or cloud and see if the problem is still the same or is or is smaller.
Let me know the results!

Hi ismayilpoyraz, this is an old topic, do you have an old theme version?
If not, then is possible that the new structure to be different and that it is interfering with your css.
Also, if you can provide a link to your website and some details about what you want to achieve, I will try to help you!
Thank you!

I’m glad!
If you have any questions related to our theme, please let us know!
Have a nice day!

Hi,
Normally on post, the views should be displayed using an icon – https://i.imgur.com/g6R63Ax.png
The WPBakery Page Builder plugin is and Bundled Plugin in our theme, not a standalone plugin, please check the envato documentation for those plugins
https://help.market.envato.com/hc/en-us/articles/213762463-Bundled-Plugins, therefore, using a different version then the one provided by us is possible to not work.
Normally it should work with WP-PostViews plugin, I hope that there have not been updates that change the mode of how it worked before.
Thank you!

Hi theheritagelab,
Unfortunately, the only way to be able to adjust it will be if you use only one size for all images from the gallery, for example 640×320, if each image has different dimensions then, then will be better to use the default settings for CSS that comes with tagDiv gallery.
Thank you for your understanding!

You can use those guides https://jetpack.com/support/jetpack-stats/ – https://jetpack.com/support/control-jetpack-features-on-one-page/
I hope this will help you!

Hi,
I think the problem is related to a plugin that optimizes the website – https://i.imgur.com/Ug0jQa8.png please disable it and try again.
I hope this will help you!

Hi,
When you got that message the license key can no longer be used to activate the theme. Also, you’ll get instructions to contact us via mail so we can check the key in our system.
Thank you!

Hi,
Please install the tagDiv Standard Pack plugin from Newspaper > plugins, this should resolve the problem.
Thank you!
Calin N.

Hi,
For desktop version please tr this code – https://i.imgur.com/T5zlJFx.jpg
.td-slide-on-2-columns .td-doubleSlider-1, .td-slide-on-2-columns .td-doubleSlider-1 .td-slide-galery-figure{
height: 460px!important;
}

or this one – https://i.imgur.com/tJbBPjA.jpg

.td-slide-on-2-columns .td-doubleSlider-1 .td-slide-galery-figure img {
max-width: 960px!important;
width: 100%!important;
}
.td-slide-on-2-columns .td-doubleSlider-1 .td-slide-galery-figure img{
max-height: 960px!important;
}
.td-slide-on-2-columns .td-doubleSlider-1, .td-slide-on-2-columns .td-doubleSlider-1 .td-slide-galery-figure{
height: 720px!important;
}

Set it in this place – https://i.imgur.com/M8gkahg.png
Thank you!

That option is working only if selected on this filter – https://imgur.com/nYIDnXG – https://forum.tagdiv.com/flex-block-settings-guide/

We were “summoned” by envato that the licenses for our themes are used on several domains at once and to implement a system that is in accordance with the envato terms, otherwise, our theme will be removed from the platform.
Until this system, we followed the “common sense” of the user, having only an api that checks the licenses once in a while, and sends a message with “you have reached the activation limit”

The license can activate the theme on several domains, but if you go to Newsmag > my license it will only be possible to sign on 2 domains at the same time, if you want to assign the license from a domain, you must wait a period of time.

I”m glad I was able to help!

Hi,
You can copy a block in the child theme and edit it, this will be the most simple solution.
Thank you!

Hello,
if I understood this correctly, the problem appears when you update the theme using the option in the theme panel. In this situation, what I can recommend is to manually update the theme and the plugins in the theme.
How to do this: you need to use FTP/cPanel/File manager and delete the old theme version, then copy the new theme version, then from Newspaper > plugins, update the theme plugins.
I hope it helps you, if the problem persists and you want, we can investigate by email, for this we will need access to the site.
Thank you!

Hi, please go to Newspaper > plugins and install the tagDiv Cloud template https://i.imgur.com/UOrBCik.png
Thank you!

Hi,
In case you are having the redirect malware, please try the suggestions from this topic https://forum.tagdiv.com/topic/update-required-newspaper-12-1-1-brings-extra-security/
In case the problem persists or you need help, you can contact us via email.
Thank you!

Hi hkaufmann, if there are still problems, please contact us by email and we will try to help you!

Hi,
By default, it should look like this https://i.imgur.com/iJNJgeu.png – https://demo.tagdiv.com/newspaper_pro/td-post-study-2020-fake-engagement-is-only-half-the-problem/ now, if is not like this, please provide a screenshot and a link to the gallery to inspect it.
Thank you!