Thank you for sharing the steps you did!

Hi,
The updates to the theme had nothing to do with the options for setting the ads in the theme, but it is possible that these decreases in income are caused by other causes, from what I can see my colleague Simion has found several similar cases and they do not use the Newspaper theme.
Now if you think the problem is with the theme and you want a previous version where you know you didn’t have the problem, please let us know and we will give you that version to check if the problem disappears.
Thank you!

Hi annukash20,
I just checked your website and this looks ok now, did you manage to resolve the problem? https://i.imgur.com/7BiGk9K.jpg
In case the problem s still there and I miss it, please let me know!
Thank you!

Hi,
To split the row into 2 columns, just select in tagDiv Composer the row and in the general tab choose a layout – https://i.imgur.com/GtQJApu.png
Thank you!

Hi,
I think that you can have some settings in the theme panel that is interfering, what I can recommend is to use the individual option – https://i.imgur.com/LhFz2ec.jpg this one should overwrite the global one.
Let me know the results!

Hi,
Did you ask google ads why your adsense is not getting approved>
When I check the website console I see that you get 403 on ads – https://i.imgur.com/DudmEaw.png
-https://support.google.com/adsense/thread/108293817/ads-not-displaying-returns-a-403-forbidden-error?hl=en
-https://www.shoutmeloud.com/adsense-403-forbidden-error.html
Thank you!

Hi WordDom, for Core Web Vitals there need to be set special settings, for example, all images need to have width and height, the dom size should be under 800 and so on…
If you can provide the website link I can check it and let you know what adjustments you can do to get better performance.
Thank you!

Hi,

1. You can try like this – https://i.imgur.com/kOeboc3.jpg select the row and in css row set margin-top – https://i.imgur.com/6gFAuqe.jpg

I hope this will help!
Thank you!

Hi,
These shortcodes appear because they come from the theme, this is how our theme is built.
What you need to do is rebuild all the pages that were built with divi, they cannot be used with our theme. As for the stations, they will be displayed automatically in blocks if you install a demo. I recommend you try on staging – https://forum.tagdiv.com/installing-demos/
Thank you!

Hi chip303, the popup element should be on the page looking like this – https://i.imgur.com/DLyBzzD.jpg in tagdiv composer, to use it are 2 options, to set a page or set custom content – https://i.imgur.com/qCNUyxC.jpg all the needed details can be found in this guide – https://forum.tagdiv.com/modal-popup/
If the problem persists, please let us know your settings for the popup, some screenshots, and a link to the website.
Thank you!

Hi,
Thank you for your suggestion I added it to our list.
Thank you!

Hi,
If you are referring to theme classes, then there is a lot in our theme and we do not recommend editing them.
What you can do is make your own css and apply it to those classes – https://forum.tagdiv.com/create-custom-code-using-the-browsers-inspector/
Thank you!

Hello,
The “Import/Export theme settings” will import only the settings that are made in the theme panel. The settings made with tagDiv Composer will not be imported.
If you made a page or a cloud template and you want to import it, then you can do it manually, by copying -> https://imgur.com/Wo4yp58 the code from the page/cloud template and past it on the new site in an empty page/cloud template.
An alternative is to copy the database, because all the theme settings, pages, and cloud templates are stored there, unfortunately, this is not as simple as copying and pasting the content of a page/cloud template.
Thank you!

Hi khzeshan5,
If you are using the latest articles on pages then it should be like this https://i.imgur.com/iXnQ0Ok.png now in the last WordPress some users see it only using the classic editor. You can edit it from here https://i.imgur.com/r5HAsm9.png for this you need to also have the tagDiv Standard pack installed.
Thank you!

Hi,
When I try to access your website I get a redirect – https://i.imgur.com/cLjad1S.png after that -https://i.imgur.com/UOVgA8K.png
If you are using ads, those can be affected by those.
Thank you!

Hi,
For this, you need to set on blocks the thumb on full size – https://i.imgur.com/f2BxrQ3.png also, there are elements that can be adjusted on height and width, so you can check those settings too – https://i.imgur.com/1AA57yJ.png
Thank you!

Hi,
I just made some tests and for me is working without problems – https://i.imgur.com/pkmqzdC.png as a plugin, please try the Simple Author Box plugin.
Also, if the problem persists, please try only with tagDiv plugins.
Let me know the results!

Hi Priant Taruh,
The theme panel option (General Modal Image) is not interfering with the individual option, therefore is that option is enabled, then the image should be open in a popup even if the individual option is not used. Now in case, the General Modal Image is disabled, then the individual option will be used.
Thank you!

Hi,
Normally, if the option is enabled in the theme panel you no longer need to use the individual option. If you disable the option from the theme panel, the image will no longer be clickable to open in the modal image. If you want you can do a test 😀
Thank you!

Hi,
Unfortunately, there are no backup files, sorry. Only the mentioned option, the backups for the theme panel option are saved in the database but will be kept only the last 10 saved in the database.
Thank you for your understanding!

Hi helwan,
Can you please provide some more details about what element you want to edit, how you do it, and so on, also some screenshots will help a lot.
Thank you!

Hi,
Thank you for the suggestion. The problem with this malware (weatherplllatform) is that it is very easily installed in WordPress files, most of the users who contacted us no longer had that code in the theme panel, but it was present in the index.php files and even in wp- includes/js/jquery/jquery.min.js
After I cleaned all the files that I found infected, I asked the users to reset the passwords, especially for the administrators, and to be sure that the permission settings for the WordPress files are correctly set (usually these settings are checked by the host). So far, these users have not reported any problems following these steps.
Now if you say that you have different IPs that force the website, it means that they want to exploit the website and try to use the initial solution to re-infect you.
Thank you!

Hi,
Unfortunately, in such situations there are no simple solutions, you must immediately investigate and see what can be done depending on each site and server on which it is hosted.
If you want, you can contact us by email at contact@tagdiv.com and we will see what can be done.
Thank you!

Hi,
This is a theme requirement – https://forum.tagdiv.com/newsmag-requirements-for-newsmag/ – https://i.imgur.com/SWfRqkI.png – https://i.imgur.com/PBGx18e.png
In case you can not manage it, then please contact us via email at contact@tagdiv.com, and please provide wp-admin and cPanel access and we’ll check the settings.
Thank you!

Hi,
Please check this guide for VAST ad tags – https://support.google.com/admanager/answer/10678356?hl=en
– https://doapp.navigaglobal.com/hc/en-us/articles/360044839351-Adding-a-Pre-roll-Ad-Tag-VAST-
I hope this will help you!