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Calin
tagDiv Staff

Hi,

1. Normally if the settings are like in our guide -> https://forum.tagdiv.com/autoptimize-install-configuration/ then the size should not grow so fast.
Also, you can check the answers from the Autotomize forum about this “problem” -> https://wordpress.org/support/topic/autoptimize-cache-filling-up-quickly/

2. That option should work on all demo. If the tag is displayed on posts, and the problem is only when you click on it, then it can be an option from the Yoast SEO. Please do a test with the Yoast plugin disabled, if is working, the is an option from that plugin.

Thank you!

Calin
tagDiv Staff

Hello eCronik,
You need to use tagDiv Composer to edit the homepage, then select the social icons -> https://i.imgur.com/Jz0wCTG.jpg -> https://i.imgur.com/AP8ybBT.jpg
I hope this will help you!

Calin
tagDiv Staff

Hello,
From the tests on the package that is on themeforest, I did not find any problems.
Now it is possible that the tool that you or your host uses is different and interprets certain structures as malware.
If you can give us more information, like what host you use and what tool was used, I will pass it on to the development team.
Thank you for your understanding!

Calin
tagDiv Staff

Hi geoforum,
I believe that is possible to do a function that can be set in the child theme, unfortunately, I do not have such coding skills (none of us from support do not have), for this you’ll need a developer. He will be able to create the code.
Thank you for your understanding

Calin
tagDiv Staff

Hi,
My IP is 78.96.82.151
Thank you!

Calin
tagDiv Staff

Hi,
You can try to regenerate the thumbs, this should resolve the problem. For this, if you want you can check our guide: -> https://forum.tagdiv.com/thumbnails-fix-strange-looking-images-on-blocks/
Thank you!

Calin
tagDiv Staff

Hi,
You need to enabled only the used thumb size -> https://i.imgur.com/Tvh5vUk.png -> https://forum.tagdiv.com/newsmag-theme-thumbs/ in this way will be less thumbs created for each image.
You can use a plugin to regenerate thumbs that can also delete all unused thumbs.
I hope this will help you!
Thank you!

Calin
tagDiv Staff

Hi Giri,
Indeed, the results you have at the moment with the Newspaper theme and wp rocket using the php v7.4 are very good (99-100 performance).
I also thank you for the additional effort you make to post your results.
Best regards,
Calin

Calin
tagDiv Staff

Hi,
Unfortunately, there is no option to do it, but it can be done in the theme files.
If you want to do this, then please check this topic -> https://forum.tagdiv.com/topic/twitter-string/
Thank you!

Calin
tagDiv Staff

Hi,
Yes, this can be done for multisite as long the websites have the same domain and it is used subdirectories.
Thank you!

Calin
tagDiv Staff

Hi,
Can you please let me know the settings you have for the amp ? Right now I do not see to apply any amp version.
Please try like this, set the mobile theme template to be used only for amp -> https://i.imgur.com/DWOYdqC.png then check the amp settings -> https://i.imgur.com/qM6f9Jo.png
Thank you!

Calin
tagDiv Staff

Then the problem is from some settings of the cache plugin.
For example using the wp super cache with the settings from our guide -> https://forum.tagdiv.com/cache-plugin-install-and-configure/ there should be no problems.
Also, it can be used other cache plugins, but with the right settings.
Thank you!

Calin
tagDiv Staff

Hi Bennettheyn,
Yes, if you set the google adsense auto code in the header ads section, then it will be display for the entire website.
Thank you!

Calin
tagDiv Staff

Hi,

Do you have the possibility to set a staging or a subdomain where we can check the website with php 8 without affecting the main website?

“One more question, how long Newspaper theme will support PHP 7.4?”
This version will be supported for quite a long time, due to the fact that we have users who have plugins and custom code in the site that do not work on php 8. Most likely this will happen as with php 5.6.

Thank you!

Calin
tagDiv Staff

Hi museooggi,
We made more investigations, also we tested with other tools like those:
-> https://www.virustotal.com/gui/home/upload
-> https://shellray.com/
But we do not find anything. Also, the theme package has been well reviewed by themeforest.
We can do some investigations on you install too, for this please contact us via email at contact@tagdiv.com
Thank you!

Calin
tagDiv Staff

Hello,
Can you please check it now. I made a request to check your license key and the theme if those are still used on other websites beside the miboleto.com
Thank you!

Calin
tagDiv Staff

Hi,
From what I see there are a few plugins, but the tagDiv Composer seems to be the one that consume more.
Also, I tried to check the website, but my IP is blocked -> https://i.imgur.com/5Aksqfl.png
If you can do a full backup for the website and contact us via email at contact@tagdiv.com where to provide wp-admin and cPanel access so we can investigate the problem!
Thank you!

Calin
tagDiv Staff

Hello FrankG,
This problem is still persisting when you try only with tagDiv Composer, tagDiv Standard pack and tagDiv Cloud library activated (no other theme plugin)?
We need to do some investigations and see from where is coming this delay. Since you can not share the website link here on forum, maybe you can contact us via email at contact@tagdiv.com there will be a private conversation and we can check the website to see from where the problem is coming from.
Thank you!

Calin
tagDiv Staff

Hi,
We no longer recommended the use of the child theme since we switched to cloud templates -> https://forum.tagdiv.com/the-child-theme-support-tutorial/ -> https://i.imgur.com/4IOdjA7.png
Thank you!

Calin
tagDiv Staff

Hello,
Once that you loaded the local fonts you can disable the google fonts from the theme panel.
Also, when you set the font, you can set a custom name for it, if that custom name is choose in the tagDiv Composer (or theme panel options), then the custom font that was uploaded local should be used.
Thank you!

Calin
tagDiv Staff

Hi Mir, unfortunately we can not check the images -> https://i.imgur.com/cL8e9JN.png
Now if the problem is related to a mobile cloud category template, then please contact us via email at contact@tagdiv.com, we’ll fix the problem.
Also, please check if you are using the mobile theme plugin, if you use this plugin, this will overwrite the mobile page template.
Thank you!

Calin
tagDiv Staff

Hi furkan-g,
We can set the fix for you manually. For this please contact us via email at contact@tagdiv.com and please provide temporary wp-admin access. We’ll check it as soon as possible.
Also, this month will be a theme update that will include the fix.
Thank you!

Calin
tagDiv Staff

Hello,
I just checked the website and I see that you have the comments on your posts -> https://i.imgur.com/zT8dcZU.png
Maybe you have some custom settings to stop comment on old posts -> https://i.imgur.com/34FGOw8.png
Thank you!

Calin
tagDiv Staff

Hello,
That empty space is coming from AdSense -> https://i.imgur.com/LkNTKSH.png the problem is that you set a code (most probably auto ad code) more then once on the page -> https://i.imgur.com/SPEE1ge.png
Thank you!

Calin
tagDiv Staff

Hi,
This situation appeaser all the time, or only when you are not logged in?
Most of the time when users reported this kind of problems were related to the cache.
Thank you!

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