Calin Hello,
This is a strange case, normally the php v8 is usually proving better speed for most of users. Maybe you have something (a plugin or something) that is not 100% compatible with the php version, or maybe something like this.
For the moment using the Newspaper theme and php v8 have 2 types of users, those how can use it and is working faster and those who has problems when used the php v8 because of a plugin conflict or some deprecated code.
In some cases, the host can help you identify where the problem could come from.
Thank you!
Calin Hi,
The colleagues on email will do their best to help you!
Thank you for your understanding!
Calin I just tested this option on the update package and is work without problems.
Calin Calin Hi FrankG, thank you for details, indeed the problems seems to be only on ad box on classic widgets -> https://i.imgur.com/xt0igCj.png
I tested all the theme elements and the rest of them are fine.
Thank you for helping us to recreate the problem.
I will try try came back with a fix as soon as possible.
Thank you!
Calin Hi romeinius,
Unfortunately, the Newsmag theme do not have this option, but you can achieve it using a dedicate plugin for ads.
Here is a list of some plugins that can do this:
-> https://blog.hubspot.com/marketing/wordpress-popup-plugin
Try the free plugins and choose the one that is working better for you.
Thank you!
Calin Hi,
Please try this custom css:
#td-header-menu {
position: inherit;
}
Set the code in this place -> https://i.imgur.com/sATRZFK.png
I hope this will help you!
Calin Hi,
For me the theme is working ok with php v8.03 -> https://i.imgur.com/jHoTN4W.png
Can you please provide some details to try to recreate this problem on our installs?
Thank you!
Calin Hi,
As far as I remember after the discussion with the developer, they said that they decided it should be like this, another solution would be to set the cloud template as private -> https://i.imgur.com/BfdBQzb.png
Thank you!
Calin Hi,
Indeed, after reading your details, I agree with you, for the moment you should use one cloud category template for each category, and if the number of categories is large, many cloud category templates will be needed.
As soon as there will be an update to the theme (now the update is in test), I will check if in the next version the ACF works properly for cloud category templates. The update should take place this month (most likely in about a week).
Thank you!
Calin Hi,
Unfortunately, the option from the Gutenberg list is not providing the option for alpha only numerals and disc -> https://i.imgur.com/HjZC5lQ.png
Maybe it can be set a custom css for the disc so this will display alpha for sub-lists, I will try to search for such a code.
Thank you!
Calin Hi,
Right now everything related to the SEO seems to be ok, at least for the tools that I use to check the SEO.
Thank you!
Calin I see. Please contact us via email and we’ll login and check to see what can be the problem.
Calin Hi vesti.site,
I believe that during the website migration something was not changed for the new DNS.
If you can do a backup and share temporary wp-admin access so we can do some deep investigations, then, please contact us via email at contact@tagdiv.com. We’ll check it as soon as possible.
Thank you!
Calin Hi,
I just done some scans in the theme files and there were no malware/virus detected.
Maybe there is a code that is detected that it can be a malware by the tool that your host is using. We’ll like to do some deep investigations if you agree. For this please contact us via email at contact@tagdiv.com and please provide wp-admin access.
We’ll check it as soon as possible.
Thank you!
Calin Hi mihai_somanescu, usually when this problem appears what you need to do is to double the wp memory that is alcoate for the website.
We recommend to set it on 256MB, if you already have it on 256 then double it.
-> https://forum.tagdiv.com/requirements-for-newspaper/
Thank you!
Calin Hi menworldpl, normally when the mobile version is displayed on pc and vice versa, then it is a cache problem.
We recommend to use a cache plugin that offer mobile cache support. For example WP Super cache, also WP Rocket offer this option.
About the schema, if you are using the one from the RankMath then please disable the one from theme using this option -> https://i.imgur.com/mIXvPJU.png
Thank you!
Calin Hi GanaAdhikar,
First I suggest to try the flex block 1 and 2 -> https://i.imgur.com/HecGZeA.png, those have special option that allow you to create different layouts, after that you can simply save the shortcodes -> https://i.imgur.com/HMsArnD.jpg
I hope this will help you!
Calin Hi jsupple05,
Form what you say, there are more problems, and I will be more the happy to investigate them and help to fix them. If you agree, then, please do a full backup for your website and please contact us via email at contact@tagdiv.com and provide wp-admin access. We’ll check it as soon as possible. Also, please include the link of this email to identify you easier.
Thank you!
Calin Hi reufjaha, our team will check your request and this will be process as soon as possible!
Have a nice day!
Calin Hello,
The “Errors at columns elements: 3(models) : 4(dom). The model does not match the content Current state has involved an issue. You could try an UNDO operation (CTRL+Z / CTRL+SHIFT+Z)” most of the time the problem is from a shortcode that is not compatible with our theme or a plugin conflict, therefore after you set it with tagDiv Composer and save the page/cloud template, the next time when you try to edit it, you’ll get that error.
If is only for one page or a cloud template (it can be on header or footer, you can change them for tests and see if the problem persist), this it is from some settings/shortcodes set on it and and it can be fixed using the page revision.
I hope this will help you!
Calin Hi danild,
Normally a license key can be used only for one live website, however most of the website need a development website so the license key can be assigned at the same time only on 2 website (indeed, the license can be unassigned, but only after a period of time).
If you want to use the same license key on more the 2 website, then you’ll need to consider to get a new license.
– https://themeforest.net/licenses/standard
– https://themeforest.net/licenses/terms/regular
Thank you!
Calin Hi,
The socials from menu -> https://imgur.com/a/xHCQOG9 are set from theme panel > social networks -> https://i.imgur.com/5BhoZML.png
For the High CPU Usage please check the suggestions from this topic -> https://forum.tagdiv.com/topic/a-few-tips-for-newspaper-x-speed-high-cpu-usage-issues/
Thank you!
Calin Hi,
You can try the custom fonts option -> https://i.imgur.com/Ek9MKjk.png in this way you can upload on your website up to 5 fonts and you can use the on the website (also, then you can disable all the fonts from the theme panel and use only the one you upload) -> https://forum.tagdiv.com/font-customization/
Thank you!
Calin Hi cashflow270,
First you need to understand exactly the difference between mobile theme plugin and mobile page template.
The mobile theme plugin will not display the responsive version, when this plugin is enabled the mobile page need to be set using the mobile editor, or you can disable the mobile page template on the page.
If you use a mobile page template, then you can import the responsive version content for page -> https://i.imgur.com/cQgPPTl.png -> https://i.imgur.com/BZa82GT.png, header -> https://i.imgur.com/Yd5eSRt.png, footer.
Our theme offer 3 possibilities for mobile version:
1. Responsive version, this is by default when you install the theme and you do not use mobile page or mobile theme plugin.
2. Mobile page/template this allows you to create with tagDiv Composer and cloud a different layout and set different elements for mobile and iPad/tablet and it will overwrite the responsive version.
3. Mobile theme plugin, this is a light theme version for mobile that will overwrite the mobile page and responsive version if enabled.
So when you have a mobile page/template this will be used instead of a responsive version, but if you also have the mobile theme enabled, this one will override both of them.
How to combine them? Yes, this can be possible, for example the mobile page/template will apply only on that page or cloud template that is assigned. But what to do if you want to use a mobile theme plugin too? If you use mobile theme, in Gutenberg editor it is an option to disable the mobile theme in current post/page, if you use the option, then it will be use the mobile page/template (if is assigned) or the responsive version.
So in your case you can disable the mobile theme on the homepage -> https://i.imgur.com/NX57q4t.png or if you do not want it at all, disable the plugin or use it only for amp -> https://i.imgur.com/Grlz5Ee.png.
Here is also a video that explains all those -> https://www.youtube.com/watch?v=SpGkOnJeNZY
Hope this will help you!
Thank you!
