Hello,
I believe that this can be done using this guide -> How to Change Author URL Slug and Base in WordPress
I hope this will help you!
Thank you!

Hi,
I remember a similar case, it was something that was interfering with the theme editor, unfortunately I do not remember what was.
I did a test on my install and for me it works normally -> https://i.imgur.com/ibu4633.png what I can suggest is to disable and delete the theme plugins and reinstall them from the newspaper > plugins and do some tests using only the theme plugins and see if the problem persist.
In case that the problem is still there, then please do a full backup for your website and please contact us via email at contact@tagdiv.com, provide wp-admin and cPanel access. We’ll investigate the problem and see what can be done. Also, include the link of this topic to can identify you.
Thank you!

Hello,
According to Envato license terms a theme with a key can be used for a single end product (one online website)
– https://themeforest.net/licenses/standard
– https://themeforest.net/licenses/terms/regular
However, we considered that a test site is also needed, so according to the agreement with those from envato, the same license can also be used for a test site. Therefore, it can be used on a maximum of 2 sites.
So, if you used a tagDiv product and you used it on more websites with the same license, this is not legal, and the system that checks licenses at that time was much slower and took a long time to identify this.
Now, according to the requirements imposed by envato, the system has been updated and it checks the license every time the theme makes requests to the server.
Thank you for your understanding!

Hi selinamelez,
This message appears when the theme request verify the license and the request cannot be send.
This happens when a maintenance plugin (you need to use this option -> https://www.screencast.com/t/88q9WIepj), certain security plugins or cost restriction codes are used.
If you have checked these criteria and the message still appears, please contact us by email at contact@tagdiv.com, provide wp-admin and cPanel access and will check the situation.
Thank you!

Hi,
Our developers made some more investigations and try to add an improvement for this, unfortunately, the results were not so good, so the only solution that has proposed was to use an alternative plugin -> https://colorlib.com/wp/visitor-counter-plugins/
Thank you!

Hello,
I believe that you are referring sticky sidebars.
If is so, the sticky sidebars was made using css and JavaScript and as far as I know there has been not changes to theme until now.
Thank you!

Hi,
The ‘Latest articles’ from Home Page is part of the page template , this is displayed when the template “Page builder + latest articles + pagination” is applied on the page.
If you want to edit the posts from the “Latest articles” then you can do it from the bottom of the page, select the Post Loop Settings -> https://i.imgur.com/gjQpdb2.png
I hope this will help you!

Hi,
It’s not like when our team doesn’t want to help you, the problem is that all the requests are set in a certain order that the team managers and developers will check in that order.
I asked a developer if he can check this issue sooner, but so far I have not received any response from him, but I hope he will check the issue soon!
Thank you for your understanding!

Hi,
Those unused javascript can be from extra plugin that you are using or maybe from some extra script that is set in the theme. You need to check the plugins you are using.
Also, you need to use some plugins for optimize.
For example if you are using the WP Rocket then you can use this guide -> https://wp-rocket.me/google-core-web-vitals-wordpress/remove-unused-javascript/
Another option will be to use the mobile theme plugin. This is special made for mobile design and will load less resource to make the mobile version faster.
I hope this will help you!

Hi,
We are glad that you find a way to resolve the problem!
Also, thank you for sharing with us!
Thank you!

Hi,
For me the footer looks fine -> https://i.imgur.com/G5owSCD.jpg also, I do not see any errors in console -> https://i.imgur.com/PUOcA70.png
Did I miss the problem?

Hi,
Those are the links to a cloud templates. A cloud template is a custom post type and in order to be used it must be public.
All you can do is not index them, for this you can use a seo plugin and check these options( Yoast SEO -> https://imgur.com/ApOXLWp).
Thank you!

Hello,
If I understood correctly, after editing the cloud search template the results are no longer visible.
This is possible if the color on the title is similar to the color that was set as the background color.
What you can do is use a revision from the search cloud template, or replace it with another search cloud template from tagDiv Cloud Library. -> https://i.imgur.com/YHf5YCJ.png -> https://i.imgur.com/ogDs10I.png
Thank you!

Hi Breinblik,
Maybe it was referring to the cloud templates, those is recommended to not be indexed. For example using the Yoast SEO -> https://imgur.com/ApOXLWp).
Thank you!

Hi,
I just cheeked your website and I see that you have some errors in console https://i.imgur.com/eEIq1Kc.png it is possible that some of theme to interfere with the sharing option.
Can you please do some tests using only the theme plugins and SEO plugin? Also if you have custom code in htaccess, please do a test using the default code.
If you agreed, we can do some tests too, but we’ll need temporary wp-admin access and you’ll need to have a backup for your website.
Thank you!

Hi,
Can you please do some tests, for example please disable and delete the tagDiv Composer plugin and reinstall this plugin from Newsmag > plugins.
Also, in case that you added some images in some place and after that append this problem, please check the image or try t remove it.
In case that the problem is still persisting, please contact us via email at contact@tagdiv.com and provide wp-admin login (to can login in WordPress admin zone) and the license.
Thank you!

If you get a message like this “Sorry, you are not allowed to access this page.” ,then you can solved this problem in this way:
go in Newsmag > System status and replace the url:
admin.php?page=td_system_status
with this one
admin.php?page=td_system_status&reset_registration=1
And try after that to activate the theme.

If there is still a problem, you can send us an email at contact@tagdiv.com and provide wp-admin login (to can login in WordPress admin zone) and the license.
We will take a look at the problem and we’ll fix it. Include a link to this topic in the email.

Let me know the results!

Thank you!

Hi,
If the settings on those website are “somewhat identical” then the only thing that is coming in my mind is the server, the ads and the pagespeed.
If the server is the same one, the check the ads and the pagespeed from websites. For example the last one is the faster one and the one that passed the core web vitals on both mobile and desktop.
Thank you!

Hi,
The slide was design to link only if you click on the post title and on the rest of the image you have the possibility to drag the image to left and right -> https://i.imgur.com/7fTnW9n.png
What you can do is to set on the slide post title some left and right paddings or to display flex or block,
.td_block_slide .td-slide-meta .td-module-title a{
display: block;
}
Thank you!

Hi Nachrichtenexpress,
Normally if the og:image appears in the posts source, then the featured image should be shared on facebook. SEO plugins like AIO and Yoast provide the option to add the og:image
What you can do is to test the posts on the dev tool https://developers.facebook.com/tools/debug/
Our guide -> https://forum.tagdiv.com/facebook-share/
If you can share the website like, then I can do some more investigations.
Thank you!

Hi,
Unfortunately, I do not know exactly when this will be add, but it should be in the coming updates.
Now, this will not be a frontend editor for posts, it will only allow users to submit posts directly from the frontend, the posts layout will be the one that is set as global.

1. Yes and no.
(yes) You can use the WPBakery/Visual Composer with Newspaper v11, but it will be need to use it with standard templates from tagDiv Standard Pack (no) but not with cloud templates.
2. Ever since we added this plugin as compatible with our theme we have never encouraged its use for post creation -> https://forum.tagdiv.com/how-to-use-visual-composer/ -> https://i.imgur.com/3nQYxJT.png
Indeed, users who have used WPBakery with standard templates have not reported any issues for the posts that were made with this plugin.
We recommend to not use more then one builder per page/post because most of the time this will create problems. So you can have both plugins enabled, but you need to use only one for theme per page/post.

The WPBakery Page Builder plugin is and Bundled Plugin in our theme not a standalone plugin ( you do not need a license to use the version that comes with our theme ), please check the envato documentation for those plugins
https://help.market.envato.com/hc/en-us/articles/213762463-Bundled-Plugins
The license provided is only for the theme.

Thank you!

Hello,
So, if I correctly understand the situation, when the mobile page template it is used, the mobile footer is displayed for both (mobile and desktop), but those are not the same? The mobile footer is not converted from desktop version?
Normally, if you have cloud footers, you should be able to use different footer template for footer and for mobile page. This problem persist when you are logged in? If not, then it can be a cache problem. The cache plugin need to have support for mobile cache.
Thank you!

Hi,
Can you please provide some screenshots or a link where to see the problem with the “picture is not being pulled into it”?
Thank you!

Hi,
The problem is still persisting?
If yes, then please contact us via email at contact@tagdiv.com and please provide wp-admin access and include the link of this topic. We’ll check it as soon as possible.
Thank you!

Hi,
I see, the problem was only for the mobile and the mobile theme is not something that you want to use.
What I can recommend is to use a mobile page template, create a mobile page template for the single post template and adjust the images size and the content that you want to display on mobile -> https://prnt.sc/hTlYMR_i5wrw
I hope this will help you!
Thank you!