Hi,
I believe that you are using the WP Rocket plugin, if is so, then please try the settings from those guides:
-> https://www.infophilic.com/get-almost-100-pagespeed-newspaper-theme/
-> https://www.xtechkr.com/optimize-newspaper-theme/
I hope this will help you!

Hi PMIComunicare ,
The console display an error that is related forbidden access -> https://i.imgur.com/taNfKxn.png this can be caused by an extra plugin that it is used, by some settings from host or from a custom code that is set n htaccess file .
Please check our guides from here:
-> https://forum.tagdiv.com/general-options-may-interfere-newspaper-theme/
-> https://forum.tagdiv.com/tagdiv-composer-not-working/
About the shortcode, please be sure that you didn’t edit the page and remove a part of code. If you want you can try a page revision -> https://wordpress.com/support/editors/page-post-revisions/
I hope this will help you!

Hi,
I’m glad that you managed to solve the situation!
Thank you!

Hi,
403 forbidden means that your browser isn’t able to load the scripts up because your server isn’t allowing it. This is a hard one to solve. Because anything could be blocking the server. Hence 403 forbidden error is very vague.
First please try the steps from our guide -> https://i.imgur.com/DsqL32o.png -> https://forum.tagdiv.com/general-options-may-interfere-newspaper-theme/ in case that this is not solving the problem:
– It can be a server permissions/ownership issue. If its a permission issue, it may tell you which file has incorrect permissions, so ask your host what’s going on. If you are using cPanel, the following tutorial has more information about the error log in cPane: How to view cPanel Error logs
– File permissions, you can follow the steps in the below article to learn how to modify your file permissions: How to change file permissions within cPanel https://codex.wordpress.org/Changing_File_Permissions
– Another possible cause could be a corrupt .htaccess file. Also check your .htaccess files for anything strange.
– make sure your server settings are not overriding the .htaccess file.
– Another possible cause could be changes to the server settings (accidental or otherwise). Check with your hosting provider.
Thank you!

Hi,
Normally the only settings for button colors are those -> https://i.imgur.com/lDWxIxi.png
Now, maybe the buttons that you have with white background color are set from a plugin and that plugin has some options for it.
IF is need I can provide a css to change the background color, but I will need a link to a button that you have on your website.
Thank you!

Hi,
If you want to set the text in subfooter section, then it can be set in this place -> https://i.imgur.com/5uINoka.png
Then if you do not want to use a menu in subfooter then you can use this custom css
.td-sub-footer-container .td-pb-span4{
width: 100%;
}
This code need to be set in the theme panel > custom code> custom css.
I hope this will help you!

Hi,
Our theme provide a builder, the tagDiv Composer, this can be used to create pages and cloud templates that can be used on posts, categories…
For the moment our theme do not have the possibility to add/edit posts on frontend, only pages and cloud templates but this is on our list.
For example you can check our guide and videos from here -> https://www.youtube.com/watch?v=SoGQ0d5kIBg&list=UUOT1RiNysIPCTPSnVZskwtQ
Thank you!

Hi maxonline, if you agree we can take a closer look at this situation, but for this you’ll need to contact is via email at contact@tagdiv.com and you’ll need to provide wp-admin access.
Thank you!

Hi,
For this you need to edit in tagDiv Composer a mobile page template – > https://i.imgur.com/C9pkUh6.png then from manager convert the header and footer -> https://i.imgur.com/iGvv083.png -> https://i.imgur.com/ygtknwT.png
I hope this will help you!

Hi,
Normally, if the og:image appears and the featured image appears in your rss, the should be displayed.
I found some similar topics that maybe can help you:
-> https://support.google.com/news/publisher-center/thread/64761084/the-featured-image-is-not-showing-on-google-news
-> https://support.google.com/news/publisher-center/thread/132952815/story-featured-images-not-appearing-in-google-news?hl=en
Thank you!

Hi,
We recommend that the image dimension to be at least as the same dimension with the biggest thumb that you are using. Those can be seen in the theme panel, for example-> https://i.imgur.com/d1BUw93.png
Thank you!

Hi,
I believe that you can try something like this, set the shortcode in the mobile header ad
section then use a custom css to display that shortcode in the top.

#td-outer-wrap {
margin-top: 100px;
}
.td-a-rec.td-a-rec-id-header_mob{
position: absolute;
top: 30px;
}

Set the code in this place -> https://i.imgur.com/Lptdv4Y.png
I hope this will help you!
Thank you!

Hi,
What I can recommend is a custom css, maybe something like this (the code can be further adjusted) -> https://i.imgur.com/H2fZ0c3.jpg

.td-slide-on-2-columns .td-doubleSlider-1 .td-slide-galery-figure img {
max-width: 1920px!important;
width: 100%!important;
}
.td-slide-on-2-columns .td-doubleSlider-1 .td-slide-galery-figure img{
max-height: 1920px!important;
}
.td-slide-on-2-columns .td-doubleSlider-1, .td-slide-on-2-columns .td-doubleSlider-1 .td-slide-galery-figure{
height: 640px!important;
}

You need to set this code in the theme panel > custom code> custom css.
I hope this will help you!

Hi angelicantunes,
If you wish we can inspect this problem to see from where is coming.
For this you need to do a full backup for your website and to contact us via email at contact@tagdiv.com and provide wp-admin and cPanel access. We’ll check it as soon as possible!
Also, include the link of this topic to identify you.
Thank you!

Hi,
I just checked the website and the core web vitals are passed now -> https://i.imgur.com/GdI7jWu.png
Also, if you are using the WP Rocket plugin you can set those settings –
> https://www.infophilic.com/get-almost-100-pagespeed-newspaper-theme/
Also, for the mobile version you can try the mobile theme plugin.
I hope this will help you!

Hi jasaj,
There has been no changes related to the Google analytics code section, so I do not think that the problem is from there, but if you believe so, then you can try a dedicate plugin for inset code in the head of the website.
Thank you!

Hello,
I just tried to check the website but I see this -> https://i.imgur.com/fjRfpIP.png
Usually, we recommend t use the mobile theme plugin, this should resolved the problem.
Thank you!

Hello,
Can you please provide the website link to inspect the situation? Usually the theme has an option for image, buttons, links to open in a new window, for example -> https://i.imgur.com/eC5wDqQ.png
Thank you!

Hi,
We are glad that you managed to find the right solution!
We will try to see what we can do to make the documentation more efficient!
Thank you!

Hi boka003,
First please try the css from this topic -> https://forum.tagdiv.com/topic/hover-effect-not-working/
If this is not working for you, then please provide a link top your website so I can adjust the code.
Thank you!

Hi,
I’m glad you managed to find the solution!
Have a nice day!

Hi hallanaija,
Normally the header menu should auto adjust. The only why that this is not adjust is if you have set a fix width.
Can you provide a link to the website to check it?
Thanks

Hi,
I just checked the documentation and the steps are exact like there.
1. Go on a post and click on the cloud -> https://i.imgur.com/bHM28AO.png
2. Chose the single post template that you want to use and click on it-> https://i.imgur.com/7Ws0nWF.jpg
3. Click on create template -> https://i.imgur.com/w3Esfcc.png
4. After the template has been imported click on done -> https://i.imgur.com/u9uCZlQ.png -> https://i.imgur.com/Zd9mEFL.png
In case that for you is not displayed like this, then it is possible to use a table or a small screen, in this case you can use the zoom out.
I hope this will help you!

Hi,
You can edit the homepage using the tagDiv Composer an add the ad box element to set the source of the ads -> https://i.imgur.com/YCfMdoU.jpg
Another solution is to use the html raw to add the AdSense code or maybe an dedicate plugin for ads.
->https://forum.tagdiv.com/newsmag-header-ads/
Thank you!

Hi boka003,
Unfortunately, the Newsmag the do not have an option for forcing full width.
The only way that it can be done it is with some custom css.
Thank you!