Hi,
For the problem with reCaptcha, I suggest to try some more plugins to see which one is better and is working with our theme.
You can customize the login section using the settings from theme panel https://i.imgur.com/ZthNhpF.png
If you are using the mobile theme plugin, then you need to edit it from here https://i.imgur.com/rxwOJ9c.png
Thank you!

Hi,
1. I see that now you are using the responsive version of the theme, therefore the layout from homepage will be display on mobile. If this doesn’t have any “Latest posts” then those will not be add on responsive version (this situation is use only for mobile theme plugin when the page content need to be set in the mobile editor).
2. I just checked your website on more browsers: chrome https://i.imgur.com/DrXgilk.png edge https://i.imgur.com/3p5MGEE.png opera https://i.imgur.com/tjYbLfs.png and firefox https://i.imgur.com/PBCdjXS.png
3. Normal the pagination should not take more then 1-2s, depending on your website optimization.
4. For this you need to use some plugins for image optimize, for example you can use EWWW Image Optimizer plugin.

Hope this will help you!

Hi Lubo,
You can achieve similar websites, maybe not using only the theme, but using the theme with other ads plugins.
Normal on a PRO Demo (Pre-build Website) you can use tagDiv Composer and set the ads using the ad box element. The ad box has 3 sections for ads: using theme panel ads -> https://i.imgur.com/KFa9ibl.png, using images/banners -> https://i.imgur.com/MfAPTaE.png and custom code -> https://i.imgur.com/2rh8SuD.png
Thank you for your understanding!

Hi,
Sorry for the late answer, also my teammate from email already get your email about those problems, he have some more details and will be glad to help via email.
Thank you!

Hi,
We’ll try to check your email and reply as soon as possible.
Thank you!

Hi,
To have the same color hover, please use this custom css:
.td-footer-container .td_module_wrap:hover .entry-title a, .single .td-footer-container .entry-title a:hover {
color: #cd5c5c!important;
}
Set the code in theme panel, custom code, custom css and it should display the same color in any case for the footer section.
Hope this will help you!

Hi,
This situation appear if you make update to last version of WordPress 5.6, then the button for composer is remove from Gutenberg, but the pages still can be edited from frontend or from pages -> https://i.imgur.com/7LgjYE1.png
Also if you set the classic editor then the button will be set back.
Thank you!

Hi Sociality, do you get some messages when yo try to login? or is simple not stay without attempt to do something?
Please make a test and try this only with theme plugins activate, disable all cache and other plugins except tagdiv plugins and try again.
Let me know the results!

Hi Vluggesjaak, if you already sent an email to support, then you’ll get a reply soon.
Just make sure that you send the email at contact@tagdiv.com and you provided the license. If is need for more details you’ll be ask via email.
Thank you!

Hi,
Did you try only with theme plugins without cache plugins and extra plugins ?
For the logo problem, I see that you have set an white logo https://i.imgur.com/x4VefuU.png and you need to have set a background color to work. lease check to see if you do not use 2 different images for logo, one for the simple logo and one for the retina -> https://i.imgur.com/9JOdA4u.png
Thank you!

Hi LeDaVi,
There is no new api, sorry! There is only one api that is making an request to envato and sometimes when this api is agglomerated provide this massage.
please check the guide for manual activation step by step -> https://i.imgur.com/UonVLQW.png -> https://i.imgur.com/6qiWn8N.png -> https://i.imgur.com/9uwfTFq.png after you complet the server id and you set the licence key, you need to set your email address and press “Get tagDiv activation key” that will be set here -> https://i.imgur.com/cLQdHqy.png
If this is still not working, please send us an email at contact@tagdiv.com and provide a wp-admin link and credentials and the license key.
Hope this will help you!

I’m glad that I was able to help you!
If you have other questions, please let us know!
Have a nice day!

Hi,
The problem with the image seems to be when those are 300×300 and not 300×250 as should be -> https://i.imgur.com/PaHY1Y2.png also there seems to be some different width and some margins set on the element https://i.imgur.com/rG2xch9.png if you remove theme the images will look normal -> https://i.imgur.com/9RhRNBs.png please check with tagDiv Composer in css tab -> https://i.imgur.com/rZUJxzX.png
Also the align problems seems to be from css, first is look that you have set some adding on the image box, you can checked it here -> https://i.imgur.com/AfyJFoQ.jpg
Also the align you can try this custom css
.td_block_image_box.td-image-box-style-2 .entry-title a {
padding: 0px;
}
This code need to be set in the theme panel, custom code> custom css.
Hope this will help you!

Hi,
Now the hover color seems to be different https://i.imgur.com/zIIPSmD.png
If the problem is still there and I do not see it, please let me know!
Thank you!

Hi,
If you have some questions related to our theme, please let me now!
Thank you!

Hi,
I just checked your website and now the problem seems to be solved https://i.imgur.com/0aniDCe.png
If there are still some problems, please let us know!
Thank you!

Hi,
In most cases when you get a similar message “ Error at zones: 6(models) : 7(dom). The model does not match the content Current state has involved an issue. You could try an UNDO operation (CTRL+Z / CTRL+SHIFT+Z)” then indeed it is a problem, most of the time the problem is from a shortcode that is not compatible with our theme, therefore after you set it with tagDiv Composer and save the page/cloud template, the next time when you try to edit it, you’ll get that error.
We have a guide for how to investigate this problem and fix it -> https://forum.tagdiv.com/tagdiv-composer-not-working/ also after trying the steps from our guide you do not get any good results, you can contact use via email and we can investigate the problem on your website.
If there is still a problem, you can send us an email at contact@tagdiv.com and provide admin login, as well as cPanel. We will take a look. Include a link to this topic in the email.
Let me know the results!
Thanks you!

Hi, Those are different themes. Just because the theme builder has the same version doesn’t mean that must have the same elements.
The Newspaper theme is a complex theme with many options, using this theme you can achieve almost everything. The Newsmag theme is a simple theme with limited options and you do not have the possibility to create your own layout with the builder.
Thank you!

Hi,
Those are all emails that we got from the address email that you provided https://i.imgur.com/VLGwfmO.png and in all emails was provide an answer.
-> https://i.imgur.com/DRxxHMU.png
Thank you!

Hi,
Please make a test and try only with the Newsmag theme plugins enable and disable all the rest of the plugins that you have. Then check to see if the problem is still persisting. Right now is look that the date is cached.
Let me know the results!

Hi,
When you are enable the mobile theme plugin, then you’ll use a separate theme for mobile devices, therefore the layout will be different from the responsive version.
If you want, you can use the mobile theme only for amp, and then only on amp you’ll have the different layout https://i.imgur.com/3onnl0B.png if you do not want to use the mobile theme and use only the amp plugin, then you must use this option https://i.imgur.com/qsPGVrv.png.
Hope this will help you!
Thank you!

Hi,
If I’m right you have display the mobile theme plugin on desktop.
If you are using the mobile theme plugin, then you must have those thumbs enable, go to theme panel > block settings > thumbs the “265×198” and the “741×486” thumbnail sizes.
Also when the mobile theme is displaying on desktop, then you have a cache conflict, the plugin for cache that you are using do not recognize the mobile and desktop cache. WE recommend to use WP Super Cache plugin https://forum.tagdiv.com/cache-plugin-install-and-configure/
Thank you!

Hi,
Unfortunately, I do not know and estimate time, sorry! Now our developers are working for Newsmag theme to implement some fix, normal after those will be done will implement the fixes for Newsmag too.
Thank you!

Hi kasadote, that is a PRO pre-build website and can be edited entirely with tagDiv Composer, for example the image can be change from here https://i.imgur.com/T2yjeM1.png if this is not apply for you, make sure that you make a test only with theme plugins and check the console to see if you do not get some errors, usually it displays a 403 or 404 error when the image can not be change.
If you don’t use a security plugin, please ask your host about this, maybe you have a security module which blocks this.
If you use a plugin like Wordfence please set it in learning mode.
Hope this will help you!
Thank you!

Hi tokography,
Most for those words that you want to edit change are hardcode in theme and plugins files. For example the “on” from “Recent Comments” -> https://i.imgur.com/MDnYSzX.png wp-content/plugins/td-composer/includes/shortcodes/vc_wp_recentcomments.php you need to change it from there.
The “At” from the “25. DEZEMBER 2020 AT 22:38” can be translated from theme panel https://i.imgur.com/dB8AzRY.png
Also for MOST RECENT ARTICLES BY I need a link to your website to inspect that element. It can be set using tagDiv Composer.
Thank you!