Hi ghoangit,
Just disable the mobile theme plugin and the content and menu will be display.
Now you are using the mobile theme plugin and for pages and categories the content is removed, for pages it can be set in mobile editor at the bottom of each page, also the mobile menu need to be set in Newsmag> Mobile theme> header -> https://i.imgur.com/gGGttJo.png
https://tagdiv.com/mobile-theme-get-mobile-ready-with-newsmag-theme/
Thank you!

Hi,
You have displayed only the shortcode because the theme plugin is disabled, you must enable the plugin from Newsmag > plugins https://i.imgur.com/ElGFNGx.png
Hope this will help you!

Hi,
I’m not sure, but it is possible to have an individual category template selected -> https://i.imgur.com/JQGS79R.png
If the problem persist, I can take a look to se what it is the problem.
Than you!

Hi,
Unfortunately, for the moment, the option for the author image in that element is not available, sorry! At this moment it can be achieved only with custom work.
Thank you for your understating!

Hi,
Please do not share your private credentials on forum.
I just take a look and indeed the theme plugins were disabled. Now as I can sit can be a plugin conflict, this can be know only if you make a test and let enable only theme plugins with tested plugins https://i.imgur.com/6iwG0fQ.png
Thank you!

Hi,
For my is working with copy paste https://i.imgur.com/6Q5Jr4V.png -> https://i.imgur.com/9lSJh9A.png
If this is not working for you, please try only with theme plugins.
Thank you!

Hi,
For me is working https://i.imgur.com/UV7b6YO.jpg only on the second link is look to be open but not in the lightbox, make sure that this is selected for all galleys.
If you can not find a fix, we can take a look to this problem.
Thank you!

Hi,
Normal if you set the ads in theme panel in header and footer section, then those will be display on the entire website. -> https://i.imgur.com/RJv74P1.png also for footer you can use the ad box -> https://i.imgur.com/4W1QaSv.png
Hope this will help you!
Thank you!

Hi jihoon park, unfortunately the WP Rocket plugin was not tested with our theme, therefore I do not know exactly what can be the problem or what settings need to be set.
Thank you for your understating!

Hi,
It is look that the problem is that the source of the thumb is not recognize https://i.imgur.com/2eLuPx8.png this problem usually is from a plugin.
If the problem persists only with tagdiv plugins then we must investigate this problem.
Thank you!

Hi,
For the problem with the featured image, please provide me a link and make sure that this featured image is se, if this is not displaying, you can try Enable jQuery Migrate Helper plugin and try this option – https://www.screencast.com/t/WYlKJVLi Clear all the caches (also the browser cache).
Hope this can help you!
Let me know the results!
Thank you!

Hi,
I think that you are referring that using the mobile devices the content from pages is not there.
This is because you are using the mobile theme plugin, you’ll gain a better speed then responsive version of theme, but in order to achieve that speed you’ll need to create a new content for pages because in the most of cases those were made with builders or shortcodes ( tagDiv Composer, WPBakery ) and you need to use only the mobile editor ( you need to set the content for pages in mobile editor and this content will be display on mobile theme, also the mobile theme will not display any sidebar)
-> https://i.imgur.com/9d0UWLT.png

Also you can show the responsive version on mobile theme (to get the same layout as on desktop on mobile) -> https://i.imgur.com/m0bVB5T.png you can check more details about mobile theme in our documentation -> https://tagdiv.com/mobile-theme-get-mobile-ready-with-newsmag-theme/ or if you want to have the responsive version only, you can use the amp option from mobile theme -> https://i.imgur.com/oofST3D.png (to use the mobile theme template on amp) or you can disable the plugin.
These options are like this:
Mobile -> the mobile theme will apply only on mobile version.
Mobile + amp -> it will apply on both and it will have the same layout.
Amp -> the mobile theme plugin layout will be use only for amp version.
Hope this will help you!
Thank you!

Hi,
I just asked my teammates from email and he found the email in spam -> https://i.imgur.com/zhSdRRr.png that was why you didn’t get a reply until now.
Today my teammates will check your website and reply back.
Thank you for your understating and sorry for the inconvenience.

Hi,
The videos can be add in the same way like the images (you can simply copy and paste the link, example), also if you are using the default WordPress editor, then you’ll find in the Gutenberg editor the video media block https://i.imgur.com/y9LJxWs.png
Thank you!

Hi,
It looks that now the images are displaying correctly https://i.imgur.com/0K4EosT.jpg
If there it is a problem, let us know!
Have a nice day!

Hi Rovshan, I think that you are referring to the social counter, https://i.imgur.com/JoELKgG.png unfortunately on this the Instagram followers can no longer be display also for Twitter for some users is working for anthers no (are block), but the youtube should work, for this you must use the youtube api key https://forum.tagdiv.com/youtube-api-key/ then clear all cache and check the results.
For the two socials that are not working for the moment the only solution is to use the fix count option -> https://i.imgur.com/uHhZhck.png
Thank you!

I’m glad that I was able to help you!
Have a nice day!

Hi sasel57, unfortunately the ajax filters can not be selected as default, sorry!
All the block options can be find in our guide from here https://forum.tagdiv.com/block-settings-guide/
Thank you!

Hi,
I just tried the galley from our guide https://forum.tagdiv.com/newsmag-tagdiv-slider-gallery/ and for me this is working without problems.
If there are still some problems, please provide a link to your website.
Thank you!

Hi,
You can remove one of that line using custom css, this is the only way.
The css that can be use is this one
.td-post-sharing-bottom {
display: none;
}
It need to be set in theme panel> custom code> custom css.
Hope it will help you!
Thank you!

Hi,
The problem is that the “GothamLight” font family is not recognize in Safari, you must use another font.
https://stackoverflow.com/questions/49377981/gotham-book-font-family-not-working-in-safari-browser-and-iphone-devices
Thank you!

Hi boroguide,
“– The top bar with category dropdown menu doesn’t appear”
Make sure that the option is enable from theme panel https://i.imgur.com/L1qy0Zy.png
For you can use a custom css like this one https://i.imgur.com/smx3SAh.png
The code need to be set in theme panel> custom code> custom css
.td_category_template_1 .entry-crumbs {
display: block;
}
Unfortunately I do not know what the posts that should be the latest five posts from the category, please let me know them.
The duplicate pagination can be from an extra plugin that you are using, please make a test, disable all non theme plugins and check again.
Also another alternative is to use a custom css to hide one of them.
Thank you!

Hi,
As I know the 500 errors are internal server errors, you’ll need to make some investigations, below are some links that hope it will help you:
– https://www.wpbeginner.com/wp-tutorials/how-to-fix-the-internal-server-error-in-wordpress/
– https://wordpress.stackexchange.com/questions/312292/how-to-stop-a-500-error-on-the-wordpress-theme-folder
– https://wordpress.org/support/topic/google-search-console-reporting-a-500-error-on-my-theme-folder/
-> https://forum.tagdiv.com/topic/wp-supercache-causes-500-internal-error-and-cannot-deactivate/
Also make sure that all theme settings are as in our guide ->
– https://forum.tagdiv.com/newsmag-requirements-for-newsmag/
and please increase all requirements that are lower, and follow all steps.

Let me know the results!
Thank you!

Hi,
Using the mobile theme plugin, you’ll gain a better speed then responsive version of theme, but in order to achieve that speed you’ll need to create a new content for pages because in the most of cases those were made with builders or shortcodes ( tagDiv Composer, WPBakery ) and you need to use only the mobile editor ( you need to set the content for pages in mobile editor and this content will be display on mobile theme, also the mobile theme will not display any sidebar)
-> https://i.imgur.com/9d0UWLT.png

Also you can show the responsive version on mobile theme (to get the same layout as on desktop on mobile) -> https://i.imgur.com/m0bVB5T.png you can check more details about mobile theme in our documentation -> https://forum.tagdiv.com/the-mobile-theme/ or if you want to have the responsive version only, you can use the amp option from mobile theme -> https://i.imgur.com/oofST3D.png (to use the mobile theme template on amp) or you can disable the plugin.
These options are like this:
Mobile -> the mobile theme will apply only on mobile version.
Mobile + amp -> it will apply on both and it will have the same layout.
Amp -> the mobile theme plugin layout will be use only for amp version.
Hope this will help you!
Thank you!

Hi,
You can edit that section using the options from the theme panel https://i.imgur.com/LtIotp4.png -> https://forum.tagdiv.com/newsmag-logo-favicon/
Hope this will help you!