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Calin
tagDiv Staff

Hi,
I’m not sore, but I think that was a suggestion to set the taboola code in the amp plugin code.
For me the code is apply If I set it in mobile theme ads -> https://i.imgur.com/qCV5yr8.png -> https://i.imgur.com/hMbPvbL.png
make sure that you set this code
<amp-embed width=100 height=100
type=taboola
layout=responsive
heights="(min-width:1743px) 513%, (min-width:1490px) 519%,
(min-width:1271px) 526%, (min-width:1090px) 534%,
(min-width:928px) 543%, (min-width:799px) 553%,
(min-width:687px) 566%, (min-width:629px) 581%,
(min-width:567px) 596%, (min-width:513px) 613%,
(min-width:457px) 635%, (min-width:412px) 664%,
(min-width:365px) 687%, (min-width:340px) 716%,
746%"
data-publisher="strongchimp-ampmena-f20833343"
data-mode="alternating-strongchimp-AMP"
data-placement="Alternating Below Article AMP"
data-target_type="mix"
data-tracking="utm_source=projectagora&utm_medium=contentdiscovery"
data-article="auto"
data-url="">
</amp-embed>

Also for me the YouTube videos that are embed in posts are working in amp -> https://i.imgur.com/5AbtoMO.png
Thank you!

Calin
tagDiv Staff

Hi,
If was an update from IonMag it is possible toe be some files that are miss work set different.
Please let me know the results!
Have a nice weekend !

Calin
tagDiv Staff

Hi,

That block will display the elements in slide https://i.imgur.com/bWS6CLs.png https://i.imgur.com/1SYyIx9.png this is the way that the Big Grid 7 was made to work.

Thank you!

Calin
tagDiv Staff

Hi SnakeEater, unfortunately, this depends from user to use, that is way we need to investigate the problem and see if we can identify the problem, most of the time are firewall, but there are also other problems in some case.
If you want we can take a look to you case via email.
Thank you!

Calin
tagDiv Staff

Hi,
Please provide a link to your website to inspect this situation. Is possible that the code for multi-purpose icons to not be load in header.
Thank you!

Calin
tagDiv Staff

Hi felipefel, indeed this is the only solution to set a custom featured image for featured vide. Normal the theme is creating an image thumb from vide.
Thank you!

Calin
tagDiv Staff

Hi,
If I understand correctly the option for logo is not working? or if you want to have a title, you can set on that the h1 seo https://i.imgur.com/NyECe0y.png
If there is still a problem or this is not what you mean, please let me know.
Thank you!

Calin
tagDiv Staff

Hi,
Normal the tagDiv Composer should open on frontend not backend https://forum.tagdiv.com/tagdiv-composer-not-working/ in most cases those was from untested plugins or settings.
If the problem persist, please send us an email at contact@tagdiv.com and include wp-admin, cPanel and the link of this thread and include as many details you can. I will investigate the problem.
Thank you!

Calin
tagDiv Staff
AMP - reply

Hi,
If you have a code specific for amp analitics, then you must set it in theme panel mobile theme > amp analytic https://i.imgur.com/AdF8qsW.png
If you use the mobile theme plugin with amp, then you can et the ad here -> https://i.imgur.com/zvp5EtZ.png
Thank you!

Calin
tagDiv Staff

Hi,
Please send us an email at contact@tagdiv.com and provide admin login, as well as cPanel. We will take a look. Include a link to this topic in the email.
Thank you!

Calin
tagDiv Staff

Hi,
If this is a normal category and you do not use a cloud template for that category, then you can assign the sidebar from theme panel as global or individual per each category https://i.imgur.com/OMUrso2.png
Now if that is ca Woocommerce category, then our theme do not have an option to can set more sidebars, sorry! You can do this only if you create the Woocommerce page with tagdiv compose using the Woocommerce shortcodes.
Thank you for your understanding!

Calin
tagDiv Staff
Calin
tagDiv Staff

Hi Seeyja, unfortunately the sitepress-multilingual-cms plugin was not tested with our theme, therefore we do not know how this should work, sorry. We can provide support only for tested plugins https://i.imgur.com/jjvgk0A.png
About the notice, those should not affect the website since are only notice, also when and where appear those notice, to can find the element that is make them to display. Did the notice appear only with theme plugin?
Thank you!

Calin
tagDiv Staff

Hi,
In this can it is possible to be a plugin conflict, please deactivate ALL plugins except tagDiv plugins (theme plugins), also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
If the problem still persists, please send us an email at contact@tagdiv.com and include wp-admin, cPanel and the link of this thread and include as many details you can. I will investigate the problem.
Thank you!

Calin
tagDiv Staff

Hi,
If you use the amp with mobile theme plugin then you can set that ads in mobile theme ads section, those should display for amp to -> https://i.imgur.com/ZLg1jDI.png
Also make sure that the error that appear in console are not blocking the ads https://i.imgur.com/hs6M6JO.png
Thank you!

Calin
tagDiv Staff

Hi Lubo,
I understand, but for the moment the left and right ads can be achieve for the entire website with our theme, you must to use some additional plugins. Now I’ve seen some users that has the ads implemented as in the guide that you provide, unfortunately, I do not know exactly how they did that or what plugins they used.
I checked our list of feature and this is one of them, unfortunately I do not know when it will be implement or when it will be provide an solution, guide for how to set it.
in the meanwhile if you want you can try one of those ad plugins https://www.wpexplorer.com/best-ad-plugins-wordpress/
Thank you for your undersetting and sorry for the inconvenience!

Calin
tagDiv Staff

Hi,
It looks that is ca css problem.
please try this code https://i.imgur.com/310fqzp.png
body #td-outer-wrap .block-mega-child-cats {
overflow-x: hidden;
overflow-y: auto;
max-height: 252px;
}

Set the code in theme panel> custom code> custom css.
Hope this will help you.

Calin
tagDiv Staff

Hi,
Most probably the Advanced Ads widget can be use with our theme if you do not use cloud templates. Now this is just my opinion, because the plugin was not tested with our theme therefore we do not know how this should work, also we can not provide support for untested plugins.
Now if you are using a pro demo (pre-build website) there are many changes that the plugin to not work with our theme.

View post on imgur.com


thank you!

Calin
tagDiv Staff

Hi,
Yes, this is right, the cloud templates are practically custom post types and those can be set global in theme panel or individual per post, category…
https://tagdiv.com/what-is-the-cloud-library/
Thank you!

Calin
tagDiv Staff

Hi,
The problem can be from the wp memory https://i.imgur.com/DzB3NEx.png this is to low, please set it like here -> https://forum.tagdiv.com/requirements-for-newspaper/ after that check to see if you still get new errors in error log about this.
Let me know the results.

Calin
tagDiv Staff

Hi,
Please notice that we do not recommend to edit or remove the code from the theme or theme plugins, this can caused problems.
Also we recommend to keep the theme updated, in this way there should not be problems.
Also before to make the theme update on live website we recommend to test it on sub-domain, localhost… and f there are some problems, let us know.
Do you updated the child theme with the one from package 10? because this has a different structure and the theme files has a different path https://forum.tagdiv.com/the-child-theme-support-tutorial/
Also let me know if there are other problems that you are facing and I ill try to help!
Thank you!

Calin
tagDiv Staff

Hi,
To make the website faster on mobile, you can use the mobile theme plugin.
Unfortunately the page speed is a custom request, is not covered by support teem.
If you follow the steps which are presented in this tutorial here -> https://tagdiv.com/how-to-increase-page-loading-speed/ you’ll be able to increase the speed of your website.
Also you can check this similar topic for more solutions: -> https://forum.tagdiv.com/topic/optimize-script-to-improve-site-speed/ -> https://www.infophilic.com/get-almost-100-pagespeed-newspaper-theme/
https://forum.tagdiv.com/topic/a-few-tips-for-newspaper-x-speed-high-cpu-usage-issues/
https://tagdiv.com/how-to-increase-page-loading-speed/
Hope this will help you!
Let me know the results!

Calin
tagDiv Staff

Hi,
Some times it can take more then 24h, this is because of the amount of work that we have, but as I know our teammates already reply to your email.
Please continue the conversation there.
Have a nice weekend!

Calin
tagDiv Staff

Please let me take a look, send us an email at contact@tagdiv.com and provide admin login, as well as cPanel. We will take a look. Include a link to this topic in the email.
Have a nice weekend!

Calin
tagDiv Staff

Hi,
If is about subscribing, then you can use the newsletter plugin -> https://i.imgur.com/jHtRPhY.png -> https://forum.tagdiv.com/the-newsletter-plugin/
If this is not what you mean, please let me now!
Have a nice weekend!

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