Hi,
Make sure that this code https://i.imgur.com/GnrqlYd.png is set too
Please make a new page and edit it with tagDiv Composer, if this is working, that means that you have some code or something on that page that can interfere with the theme.

Hi,
I just checked your website and for me the images are displaying https://i.imgur.com/gfOjJUR.jpg
If this is not what you mean, please let me know!

Hi,
In most cases when you get a similar message “ Error at zones: 6(models) : 5(dom). The model does not match the content Current state has involved an issue. You could try an UNDO operation (CTRL+Z / CTRL+SHIFT+Z)” then indeed it is a problem, most of the time the problem is from a shortcode that is not compatible with our theme, therefore after you set it with tagDiv Composer and save the page/cloud template, the next time when you try to edit it, you’ll get that error.
We have a guide for how to investigate this problem and fix it -> https://forum.tagdiv.com/tagdiv-composer-not-working/ also after trying the steps from our guide you do not get any good results, you can contact use via email and we can investigate the problem on your website.
If there is still a problem, you can send us an email at contact@tagdiv.com and provide admin login, as well as cPanel. We will take a look. Include a link to this topic in the email.
Let me know the results!
Thanks you!

Hi,
Our theme has only the Newsletter plugin (Mailchimp, Mailer Lite or FeedBurner) https://forum.tagdiv.com/the-newsletter-plugin/ that can be set with tagDiv Composer. Also the code can be set in column text or text with title in text area -> https://i.imgur.com/dY3qluv.png -> https://imgur.com/CSPcls9
Thank you!

Hi,
I think that you referring to this https://i.imgur.com/1tJ5ohZ.png
I think it can be done in different ways, unfortunately I know only one that require some more code https://i.imgur.com/1pawtOq.png the code need to be set in the same file and you can get it from here also use this custom css https://i.imgur.com/EypafKu.png
.td-module-meta-info .td-author-social {
display: inline-block;
}
Hope it helps.

Hi,
If this option https://i.imgur.com/FVYe8Qe.png is enable and make sure that the galley is set like this https://i.imgur.com/XWrliYJ.jpg
Then it should work, let me know the results!

Hi rdatta000, I’m glad that you manage the situation.
Thank you!

Hi winipnews, if you want to have ads only on homepage, then you can set theme using tagDiv Composer and set the code in an ad box element .
Hope this will help you!

Hi,
If there is still a problem, you can send us an email at contact@tagdiv.com and provide admin login, as well as cPanel. We will take a look and try to see what happens when you update the theme. Include a link to this topic in the email.
Let me know the results!
Thanks you

Hi,
To display the amp views you need to comment a line of code wp-content/plugins/td-composer/mobile/single.php -> https://i.imgur.com/BB9YSdk.png -> https://i.imgur.com/5UW52Js.png this will display the count but it will not work as on desktop because the normal JavaScript is not allow.
For author image you need to add this custom code line https://i.imgur.com/TObfuCc.png on this path wp-content/plugins/td-composer/mobile/single.php the code can be get from here , also you’ll need some custom css https://i.imgur.com/dNQaFvC.png
Hope this will work.
Thank you!

Hi,
Sorry for the late reply, it looks that your email was in our spam.
We’ll inspect the problem and reply via email.
Thank you for your understanding and sorry for the inconvenience.

Hi,
Unfortunately the link that you provided is not working https://i.imgur.com/cppk98L.png please provide an working one and some more details about what do you want to achieve.
Thank you!

Hi cruising-sea, unfortunately yes, the new WP Backery version will be added in the coming theme update.
Thank you for your understanding!

Hi,
Before the theme update, please make sure that you have a full backup to the website and database, after that make the backup using FTP/cPanel as in our guide from here https://forum.tagdiv.com/newsmag-how-to-update-the-theme/ (B. Update the theme via FTP) in this way there should be no problems to update the theme.
Let me know the results!

Hi canindia1, there is no save button for “Text with title” element, this will be saved automatically. You must make sure that you have the last theme version, Newsmag 4.9.6 and you do not have other plugins that are interfering with them theme options (make a test only with theme plugins enabled). Also the theme requirements must be as in our guide https://forum.tagdiv.com/newsmag-requirements-for-newsmag/
For the problem with the images url, it can be from a plugin conflict or some security module, please check the console to see if you have some errors when you set the image.
For the seo problem, please make a test using the Yast SEO plugin, this was tested with our theme and should work correctly.
Thank you!

Hi fabioweb90, for the moment using the amp plugin with the mobile theme plugin, you have only few settings that can beset from theme panel, the options like those that you ask above can be done only with custom changes in theme files. Now some of theme it may be easy to achieve like the name of category on the block (if you want I can help you with this), but those changes will be lost after the theme update.
Thank you for your understanding!

Hi jihoon park, for this plugin you can try the suggestions from here https://www.infophilic.com/get-almost-100-pagespeed-newspaper-theme/ there are some suggestions for the settings of this plugin => https://forum.tagdiv.com/topic/score-100100-pagespeed-with-newspaper-wordpress-theme/
Hope this will help you!

Hi,
Another solution for the image box is to use 1px set as gap, because the gap between the images are cut the original image https://i.imgur.com/z6Cyx4I.png
Hope this will help you better!

Hi,
Did you add some code in theme files, because sometimes when you set a custom code is possible to create problems.
If no, then I do not know exactly whet can be the case, but I will lake to make some more investigations and those can be done only via email, send us an email at contact@tagdiv.com and provide admin login, as well as cPanel. We will take a look. Include a link to this topic in the email.
Thank you for your understanding!

Hi boroguide,
Normal if you do not have a plugin conflict, the category drop down filter ca be remove only if is disable from theme panel https://i.imgur.com/RYcOX13.png or if the category template is disabled -> https://i.imgur.com/LHEWrng.png
If this is not the case and it is not a plugin conflict we can take a look to this problem. You can send us an email at contact@tagdiv.com and provide admin login, as well as cPanel. We will take a look. Include a link to this topic in the email.
Thank you!

Hi,
I see that there are only few images displaying https://i.imgur.com/KfT4gvb.png please make sure that the images exists in the actual media and that those are assigned as featured image inside the posts. If those settings are made and the problem persists, what you can do is to re-save the permalinks and make a test using only tagDiv plugins, the rest of theme must be disable to make sure that you do not have a plugin conflict.
Let me know the results!

Hi,
Yes, we got your email, the problem is a little complicate, but my teammates via email will try to resolve the situation.
Thank you!

Hi,
Is possible to be from be from firewall or security module which blocks admin-ajax.php request. Please verify the console for error while saving the settings on the Theme Panel, usually it displays a 403 or 404 error.
If you don’t use a security plugin, please ask your host about this, maybe you have a security module which blocks this.
If you use a plugin like Wordfence please set it in learning mode.
Let me know the results.
Thank you!

Hi,
Unfortunately I do no not have access to your screenshots https://i.imgur.com/v0DCwVO.png -> https://i.imgur.com/qIrDzxi.png
How did you set the galley? Didi you use Gutenberg or classic editor for this?
Thank you!

Hi,
Did the problem persist?
If yes, please try only with theme plugins.
Let me know the results!