Hi, I just checked again with google tool and there seems to be no error, what I can suggest is to mark it as fix -> https://i.imgur.com/lqjT26H.png and if the problem is still there this will reaper if not this error will no longer appear.
Thank you!

Ok, I will check the email and reply there.
Thank you!

Hi,
It looks that it is inserted an inline css code for height -> https://i.imgur.com/s0UvKv6.png most of the times this problem is caused by some untested plugins or some custom code add in theme.
For the moment I can help with a custom css:
.td-md-is-firefox .td-header-menu-wrap {
min-height: 44px!important;
}
Please set this code in theme pane> custom code> custom css.
Hope it will help you!
Thank you!

Hi,
All the code and settings from the theme panel, live css, tagDiv Composer are saved in database, you can find the code in your database > wp_options search for “td_live_css_local_storage” -> https://i.imgur.com/lD50uXi.png -> https://i.imgur.com/EAOSc8O.png -> https://i.imgur.com/zX16UC1.png
Hope this will help!
Thank you!

Hi,
The sidebar can be add per category in theme panel -> https://i.imgur.com/qGp8S9h.png unfortunately the the sidebar per tag can not be set individual only global -> https://i.imgur.com/8GaygO1.png> also the Newsmag theme do not have any option to can set a different header per specific pages, sorry.
What you need it can be achieve using a custom code. You can get some more details about how to do this from this article:
-> https://blog.templatetoaster.com/wordpress-custom-header-per-page/
Hope this will help you!
Thank you!

Hi Ozan, is possible that the problem to be from a plugin that you have enable on your website and is compressing the image for better results on your website. Please make a test only with theme plugin and see if this is still happen, if not, then enable the plugins one by one until you detect the one that is causing this situation, then you need to check the plugin settings.
If there is still a problem, please provide a link to your website and I will make some more investigations.
Thank you!

Hi,
For me is working, I set the files in the same path as you -> https://i.imgur.com/CBM7a2u.png move the title under the elements from header, I made sure that the child theme is set as theme -> https://i.imgur.com/r3ctq2O.png results -> https://i.imgur.com/6Pn6vIh.png
Thank you!

Hi,
Normal only the videos that are set inside the posts work without an api key, all the elements from the theme can work only with YouTube accord and this is made from that api.
Thank you!

Hi,
I just checked your website and this is look fine now, also on mobile the hero image is displaying correctly – https://i.imgur.com/eaVkviY.png
If there is still a problem and I miss it, please let me know!
Thank you!

Hi,

Now I do not know sure, but is possible that the LiteSpeed cache to have some options for this problem or to exclude some element to be cache
Also we didn’t test the LiteSpeed with our theme, therefore we can not say if this will work properly or not with our theme.
We recommend using the WP Super Cache: https://forum.tagdiv.com/cache-plugin-install-and-configure/
Normal only if the theme was tested with that cache plugin or has a similar structure with a teste cache plugin will be disapply in the theme system status, but this is not a problem, it is just a status.

Thank you!

Hi,
When this message appear “ Error at zones: 13(models) : 9(dom). The model does not match the content Current state has involved an issue. You could try an UNDO operation (CTRL+Z / CTRL+SHIFT+Z)” then indeed it is a problem, most of the time the problem is from a shortcode that is not compatible with our theme, therefore after you set it with tagDiv Composer and save the page/cloud template, the next time when you try to edit it, you’ll get that error.
We have a guide for how investigate this problem and fix it -> https://forum.tagdiv.com/tagdiv-composer-not-working/ also after trying the steps from our guide you do not get any good results, you can contact use via email and we can investigate the problem on your website.
If there is still a problem, you can send us an email at contact@tagdiv.com and provide admin login, as well as cPanel. We will take a look. Include a link to this topic in the email.
Let me know the results!
Thanks you!

Hi,

Normal, when you click on author name, you should be redirect to author page.
For the problem with the author links, maybe the author archives are disabled in the Yoast plugin, if they are author links will be redirected to the homepage. Check if that is the case – http://prntscr.com/mbwwuk after that clear all cache, purge CDN(if you are using) and check the results.

Let me know the results!
Thank you!

Hi nyte2star, if you are using the responsive version then the post/page content should be the same for desktop and mobile, but the header not, on mobile you’ll have a different header, therefore you need to set a new content for mobile header using tagDiv Composer.
If there is still a problem, please provide a link where I can inspect the situation.
Thank you!

Hi,
When the theme panel are not apply, you are using a pro demo, those can be edited only tagDiv Composer -> https://i.imgur.com/dNzfeAg.png use the right click to remove the elements you do not want to have in your single post template -> https://i.imgur.com/1gAnLJW.png- > https://i.imgur.com/xCG0Z8h.png -> https://i.imgur.com/DbnIZ3N.png
If the problem persists, please provide a link where I can inspect the elements that you want to remove.
Thank you!

Hi,
For mobile theme plugin, you can use this option -> https://i.imgur.com/YBHc2Y8.png and it will disable the live search and should be just what you need for mobile version.
For desktop version if you have a cloud header, then you can edit it with tagDiv Composer and you can use the “search form” that can be edited -> https://i.imgur.com/1FIceUz.jpg -> https://i.imgur.com/n6837rt.jpg -> https://i.imgur.com/gHitHOI.jpg
Hope this will help you!
Thank you!

Hi lfowle521
, if the settings from theme panel are not apply, then you are using a pro demo, this can be edited using tagDiv Composer -> use the right click to remove the elements you do not want to have in your single post template -> https://i.imgur.com/1gAnLJW.png- > https://i.imgur.com/xCG0Z8h.png
The font can be change by selecting the element and in general tab or style tab you can set the fonts -> https://i.imgur.com/Q5jKCVA.jpg also using the manager you can see what fonts do you have on that page or template -> https://i.imgur.com/55UMHqU.jpg from there you can go on that element or you can change the font directly in manager.
Hope this will help you!
Thank you!

Hi nawaz1983, if you are using a pro demo, or a cloud header, then you can do this using tagDiv Composer edit the header ore the homepage -> https://i.imgur.com/lXuDQLX.png click on logo -> https://i.imgur.com/rjHOT2G.png
If you are using a standard post template you can set the tagline in theme panel -> https://i.imgur.com/bn35LhN.png
Hope this will help you!

Hi meeshymee, sorry, for making you confused, I just remember that there is another way to set the galley in pages.
What you say, do you want to try with me the gallery implementation? this will be more easy and faster then Revolution Slider.
First you need to edit the page with tagDiv Composer -> https://i.imgur.com/nnRXj22.png then add a column text or text with title element where you want to set the gallery -> https://i.imgur.com/gqNkais.jpg then click on the edit content and it will be open the WP editor -> https://i.imgur.com/XkCtlYn.png where the gallery can be add as in our guide -> https://i.imgur.com/3txdvtj.png -> https://i.imgur.com/nF9WgNB.png -> https://i.imgur.com/ks6m6Fu.png the results will be -> https://i.imgur.com/kBNzO0B.jpg
Hope this will help you and sorry again that I do not remember about this before.
Thank you!

Hi headline, yes, this is on our list to make a better and flexible compatibility between our builder (tagDiv Composer) and WordPress default editor (Gutenberg ).
Thank you!

I’m glad that you manage the situation!
Have a nice week!

Hi Topfgartenwelt, the AJAX View Count from mobile theme plugin will be disable when you disable it from theme panel -> https://i.imgur.com/bjnlUCp.png -> https://i.imgur.com/fDeLnVR.png
Also the mobile theme plugin is using the settings from standard pack templates (standard post templates settings from theme panel, therefore if you disable the options that you do not want from theme panel, it will apply on mobile theme plugin too).
Thank you!

Hi,
Unfortunately, the elementor builder has not been tested with our theme, therefore we do not know how it should work.
But if you are using this builder only for pages and you use only one single builder per page then it should work, at list we have some reposts from few users that have this builder with our theme.
Thank you for your understanding!

Hi,
If you are using the mobile theme plugin, then yes, this is the class for featured image “td-post-featured-image”.
If you are using the responsive version, then the featured image can have ne of those classes:
– “td-post-featured-image” (for standard posts templates )
– “tdb_single_featured_image” (for cloud featured image )
– “tdb_single_bg_featured_image” ( for cloud with background featured image)
Thank you!

Hi,
I just checked your website and I con not see any quote on this link -> https://jazzjournal.co.uk/2020/11/05/heart-full-of-rhythm-ricky-riccardi-on-satchmos-middle-years-2/ -> https://i.imgur.com/C48X850.png I think that because I do not have full access to the post content.
Now you can edit the posts quote using those settings -> https://i.imgur.com/VSyDKrE.png -> https://wordpress.org/support/article/quote-block/
Hop this can help you!
Thank you!

Hi mnhpias,
If you have the “more from author” and “Related Articles” in a tab like this -> https://i.imgur.com/ZuIs8Y1.png then you are using standard -> https://forum.tagdiv.com/design-post-pages-using-default-templates/ therefore in theme is only one option that is disable both options -> https://i.imgur.com/M8bUmQu.png if you want to keep those templates the only way to remove the “more from author” tab is to use a custom css like this one:
.single .td-related-right{
display: none;
}
This code need to be set in theme panel> custom code> custom css.
Also the comment box can be set in other place only if you edit the post template file that you are using, for example if you are using single post template 1 -> wp-content/plugins/td-standard-pack/Newspaper/parts/single/loop-single-1.php and single_template_1.php

As an alternative (personally I recommend this) you can use a single post template from tagDiv Cloud Library that can be edited using tagDiv Composer and you can set the elements where you want and you can use only the “Related Articles” section.
Thank you!