Hi khan,
If you have a problem with our theme, please make sure that you are using the last theme version, Newspaper v 10.3.7 and WordPress v5.5.1 using these version the problem that you have is fixed.
If you do not have this theme version, before the theme update, please make a full backup to your website and database.
If there is still a problem, let me know, also please provide a link to your website!
Let me know the results!

Hi Miroslav Glavić, unfortunately for the moment the social count for Instagram is still not working, our developers need to find another method to get access to it, unfortunately you’ll need to use the fix count option.
Now the problem with Facebook & Youtube, these should work, but first, please try this: disable tagDiv Composer, delete it and re-install it from Newspaper> plugins, in this way you’ll have the last version with more fix (this plugin was update after theme update), after that clear all cache and check again with Facebook id, this should work. Now for Youtube you need to make sure that your api key is still working, to be sure of this, please make a new one and replace the one that you have in theme panel -> https://forum.tagdiv.com/youtube-api-key/ after that clear the cache and check the results!
Hope this will help you!
Let me know the results!

Hi,
Normal the featured image set on post it will be display on all blocks and inside the template, but if you want to have a different image inside the post, you can do it by removing the featured image (if you are using standard post templates, then set the style 5 or 12), if is a pro demo, you have cloud templates and you can edit them using tagdiv Composer like this -> https://i.imgur.com/VKx336G.jpg then use the right click to remove it -> https://i.imgur.com/L1ec92J.jpg then all you need to do is to set at the start of post an image and this will be display first in post content.
Hope this will help you!
Thank you!

Hi Cristian Hatis and manuel.florees,
If there is still a problem after you try above steps, please make a full backup send us an email at contact@tagdiv.com and provide admin login and cPanel. We investigate the problem and fix it. Include a link to this topic in the email.
Hi villagesnews, do you have the same problem, and this is only after you made the theme update ? if yes and you already tried the above suggestion, please send an email as I specify above, we’ll check the problem and try to fix it as soon as possible.
Thank you for your understating!

Hi,
You can do that by editing the category template with tagDiv Composer -> https://i.imgur.com/QkUtuK0.png add Big grid flex 5 -> https://i.imgur.com/OAXdy70.jpg and in filter tab set the category – current category -> https://i.imgur.com/jow4DAK.jpg also you can use the right click to remove the other element that you have now.
Hope this will help you!
Let me know the results!

Hi,
If you are referring to sidebar, this is no longer sticky -> https://i.imgur.com/rnW8en3.png you can make/stop a sticky column using our guide from here -> https://tagdiv.com/multiple-sticky-sidebars/
If this is not what you mean, please let me know!
Thank you!

Hi,
1. If you are using a pro demo that was just installed, then you can disable the standard pack without problems. Pro demos contain only elements from tagDiv Composer and tagDiv Cloud Library.
2. Unfortunately in tagDiv Cloud library the standard blocs do no longer has the same “name”, for example this one is is related to block 11 -> https://i.imgur.com/MMDDXxX.png and a similar block for 22 are those -> https://i.imgur.com/AcyRTDg.png also those flex blocks can be edited using tagDiv composer and has a lot of options.
3. On that list are the elements that can be use when tagDiv Standard pack is enable, if you disable the plugin these will no longer be available, but most of theme can be replace using tagdiv Composer and tagDiv Cloud Library, not all but most of them.
4. If you want to build a site with out standard pack the simple way is to disable the plugin from start and use the elements that remains, but if you want to change an old website with standard pack in cloud templates (pro) it will be some work to do to make it the same.
5. The objective is to can edit the entire website using the frontend editor, there will still be some settings that need to be done from theme panel, but in this way you’ll be able to do almost anything, just select the element and edit it how you want.
6. Usually we recommend to set the css in theme panel> custom code there are two sections, css per device or global -> https://i.imgur.com/74zB1XV.png also you can use the live css -> https://i.imgur.com/2JRDhN8.png the css tab from tagDiv Composer -> https://i.imgur.com/8YULOVL.jpg or the css element from tagDiv Composer that can be set in page / cloud templates -> https://i.imgur.com/e1bxYnZ.jpg
Hope this will help you!
If there is something that you do not understand or you need help, just let me know!
Also let me know the rest of question one by one!
Thank you!

Hi cmitch04, if you have some questions let us know!
Thank you!

Hi,

In order to have control over the meta description you can use the Yoast SEO plugin as Amit suggested :
-> How to create the right meta description -> https://yoast.com/meta-descriptions/
-> Yoast SEO assessment: Meta description -> https://yoast.com/wordpress/plugins/seo/meta-description-length-check/
As I seen in your screend you did this part.
Now you need to re-index your website, for this you could try a request to Google to recrawl and reindex your URL
– https://support.google.com/webmasters/answer/6065812 this can take some time -> https://support.google.com/programmable-search/thread/5411247?hl=en

Also our theme do not control the results from google https://imgur.com/e0stPDJ to can display the sitelinks, you need to find another way to display the sitelinks, maybe use a plugin, unfortunately I don’t know what plugin you can use for that. Maybe you can find more information in this topic
– https://searchenginewatch.com/sew/how-to/2430604/how-do-i-get-sitelinks-to-appear-in-my-site-s-search-results

Hope this will help you!
Thank you!

Hi,
If the problem persists will need to make some deep investigations, for this we need access to your website. Please make a full backup to your website and database and after that send us an email at contact@tagdiv.com and provide admin login and cPanel. We will take a look to this problem. Include a link to this topic in the email.
Thank you for your understanding!

Hi giriraj, I note this on our list for and I hope that our developers will check the Cloudflare APO and see if they can find an work around for mobile theme.
Hope that we’ll got good news from our developers soon!
Thank you for your kind works and we’ll try our best to improve our theme!
Have a nice day!

Hi,

Here is an example that you can try -> https://i.imgur.com/joOjhD9.png then the homepage will look like this -> https://i.imgur.com/joOjhD9.png -> https://i.imgur.com/BWQuB74.png -> https://i.imgur.com/A2fVOGA.png -> https://i.imgur.com/sRjQoXY.png then edit the homepage, select the elements and set the length in letters numbers -> https://i.imgur.com/45u8nrg.png -> https://i.imgur.com/UnAqTUZ.png -> https://i.imgur.com/6MAY7Et.png
This is the only solution that I know to have the same dimension for all blocks.
Also Please do not share your privet credentials on forum.

Hope this will help you!

Hi Jeremysiu, I think that you are referring to the header that you have on desktop -> https://i.imgur.com/FevdZeL.jpg no on mobile, you have a different header, but you can achieve what you need, this can be done using tagDiv Composer -> https://i.imgur.com/PvtMmss.jpg select the port view for mobile, then set the elements you need to set that banner -> https://i.imgur.com/5wuxPni.png you can set an image or a row with a background image like this -> https://i.imgur.com/VAK2i63.png -> https://i.imgur.com/fgp6gNi.png
Hope this will help you!
Let me know the results!

Hi,
We have a guide with what can caused this error, please try the steps from here => https://forum.tagdiv.com/tagdiv-composer-not-working/
Another thing that you can try is to set a previous version of that page, here is a complete guide for how you can do it -> https://www.templatemonster.com/help/wordpress-how-to-revert-the-last-changes-made-in-postspages-revisions-management.html
If there is still a problem, you can send us an email at contact@tagdiv.com and provide admin login and cPanel possible. We will take a look. Include a link to this topic in the email.
Hope this will help you!
Let me know the results!

Hi,
1. That is a section from tagDiv Cloud Library, if you have this plugin enable in Newspaper plugins, then you can import that section from here -> https://i.imgur.com/1VPoDeP.png (it will be set at the bottom of page) or in a new page from here -> https://i.imgur.com/1lmBd39.png and you can adjust it using tagDiv Composer.
2. I do not quite understand this question, our theme has only one search that will display the results in the way you said above, all you need to do is to search for it -> https://i.imgur.com/YwNDzoE.png
Please let me know if this is not what you mean.
3. You can set a text, but this can not be set only for a specific word/result it will be display for all of them.
I think that you want to have it as a category, where each category to have some description, for example -> https://i.imgur.com/bf3zQqb.jpg this can be set per category and when you access a category page it will be display differently for each category.
4. You can edit the search cloud template with tagDiv Cloud template -> https://i.imgur.com/GU3g8Ch.png but the text will not adjust per search results, sorry.
If is something that I do not understand correctly, please let me know!
Also if you have other questions, please do not hesitate to let me know!
Thank you for your understanding!

HI,
I think that you are using there Text with image element from tagDiv composer, if yes, this has an option to flip the image with the text -> https://i.imgur.com/TtKxtf6.png -> https://i.imgur.com/UMqNMAH.png
If this is not help, please provide me a link where I can inspect the elements that you want to adjust and I will provide a solution for how to achieve what you need.
Let me know the results!

Hi,
If you are using the new option for mobile pages -> https://tagdiv.com/newspaper-10-3-7-update-brings-customizable-and-fast-mobile-pages/ then yes, you’ll have a different url, because is not the same page is a page only for mobile/landscape devices, if you want to have the same url you can do it using the theme only with responsive version, but in this way you can not change the mobile content and design.
The problem with the margin, to solve it, please try to set a padding on that element, or set the margin bottom on inner-column, this should apply.
Hope this will help you!
Let me know the results!
Thank you!

Hi,
If I understand correctly you want to change the text “Photography Course” with “GBPW” but only for some pages. If I’m right this text is set in footer zone -> https://i.imgur.com/zaJDCJO.png is is like this, then yes, you can do it, you need to duplicate the footer template -> https://i.imgur.com/7QUrlc4.png open in tagDiv Composer this page https://photographycourse.net/podcast/ (and the other pages that you want to have a different text), select the manager -> https://i.imgur.com/RJncAJl.jpg and set that duplicate footer -> https://i.imgur.com/7yu1lKP.png then go in footer and select that element and change the text. In this way you’ll have a different footer with a different text but only for selected page/cloud template (if is a single post template, the footer selected it will apply on all posts, you’ll need to set a duplicate single post too).
Hope this will help you!
Let me know the results!
Thank you!

Hi,
I understand, we need to make some investigations to see where is the problem, for this we need a link to your website, if you can provide it here will help me to see what can be the problem. If you do not want to share your website here on forum, you can do it via email at contact@tagdiv.com and provide admin login and cPanel if possible. We will take a look. Include a link to this topic in the email.
Thank you for your understanding!

Hi,

It’s look that these errors appear in console only when you are login, when you are a simple visitor these are not displayed -> https://i.imgur.com/NBrGzZ6.png -> https://i.imgur.com/JCNj55c.png
What there can be some way to check what can be the problem until my colleagues from email will check the problem.
Please make sure that is not a plugin conflict, I know that you are using some plugins that you need, but this is just a test to see if the problem is only using our theme and theme plugins.
Another thing that you can do is to disable tagDiv Composer, delete it and reinstall this plugin from Newspaper> plugins, maybe some files from this plugin were not copy correctly.
Also I think that tomorrow my colleagues will check the website too, but until then maybe this will help!
Let me know the results!
Thank you!

Hi,
I see that now you have a good pages speed -> https://i.imgur.com/xvKwZEy.png -> https://i.imgur.com/lTOB3G2.png indeed it can be better, our developers are aware of this improvements that can be made and I’m sure that in coming update will be some speed improvements, now I do not know if it will make the theme more faster or just faster, but it will be faster then now, also we’ll try to improve our guide for pages speed too.
Also if you want, you can send an email at above email and include this topic in email, our developers will inspect the website and if there can be done some improvements will help you with it.
Thank you for your understating!

Hi,
Unfortunately there is no option for this in our theme, but I can help you with a code, but first please make a full backup to your website and database, then you need to go in your database in wp_options and set this code in SQL tab like this -> https://i.imgur.com/AQEH4mk.png and click on go, then check your website to see if this is ok and the post template was reset.
Hope this will help you!
Thank you!

Hi,
As I remember if you let only the theme plugins there are some improvements.
Please make a full backup to your website and database and send us an email at contact@tagdiv.com and provide admin login and cPanel. We will take a look to see what we can do to solved the problem. Include a link to this topic in the email.
Than you for your understanding!

Hi,
If you want you can try this custom css as a quick fix -> https://i.imgur.com/aWe2fgb.png
.home .td-footer-template-wrap .td_block_wrap.td_block_list_menu #menu-left-list-menu {
margin-top: 14px;
} .td-footer-template-wrap .td_block_wrap.td_block_list_menu #menu-left-list-menu {
margin-top: -8px;
}
Hope this will help you!
Thank you!

Hi elvisfrog, unfortunately I’m do not have the proper skills to can explain exactly how this is working, but I will try to do it using my words.
All templates from standard pack and default are using individual php files for each one in part -> https://i.imgur.com/D87NhTh.png but for cloud template are individual php files for each element from single post template -> https://i.imgur.com/LS1s7hs.png -> wp-content/plugins/td-cloud-library/shortcodes/single
Now this is the best way that I can explain, hope this will help a little!
Thank you!