Hi,
If the problem continue, we’ll need to make some investigations, please send us an email at contact@tagdiv.com and provide admin login and cPanel. We will take a look and try to fix the problem. Include a link to this topic in the email.
Thank you for your understanding!

Hi,
You can use only both of them, sorry! But you can set the content on theme how you want.
Thank you!

Ok, you you sent an email, we’ll check the situations and see what needs to be done to display the featured image.
We’ll reply you as soon as possible!
Thank you!

Hi,
Indeed the page https://www.ircatoday.com/business-directory/ is loading quite slow because the page is so big -> https://i.imgur.com/LGrcCu2.png and is take some time for mobile devices to load it. Now you have one page with all services, to get a better preformats, you can set a page fore each services in part, in this way the page will be load faster on desktop and mobile.
Also is look that the elements from mobile menu are not all listed because there is set a max-height, for this you can use this custom css -> https://i.imgur.com/vNUqy8w.png
.td-mobile-content .td-sub-menu-open > ul {
max-height: 20000px;
}
Thank you!

Hi,
I just checked both options on my install and for my are working -> https://i.imgur.com/cTEnwHg.png -> https://i.imgur.com/RDdXVst.png
Make sure that this is not a conflict with some untested plugins, please deactivate ALL plugins except tagDiv plugins (theme plugins), also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
If there is still a problem, you can send us an email at contact@tagdiv.com and provide admin login and cPanel. We will take a look. Include a link to this topic in the email.
Thank you for your understanding!

Hi,
1. You can edit with tagDiv Composer only the normal pages and cloud templates, this page -> http://www.keeptaxisalive.org/forums/ is not made by our theme or plugins is from the forum plugin and this has other structures. Only the files created with our builder can be edited with it.
2. The “ELEMENTOR FULL WIDTH” options is not from our theme is from an extra plugin that you are using (Elementor), also is still set the default sidebar -> https://i.imgur.com/6Tefq7g.png that is from our theme, please change it and this should change.
Thank you for your understanding!

Hi,
Sorry, I understand wrong!
To do this you need to edit the mobile page that you have assigned to this page -> https://i.imgur.com/OP3PPSQ.png select the heard logo select it to center -> https://i.imgur.com/4JpYd2h.png then in style tab set the color and text size -> https://i.imgur.com/75BDhvD.png then you’ll get this results -> https://i.imgur.com/Hp34xdi.png
Hope this will help!
Thank you!

Hi,
Nice this is nice, and indeed it will be quite tricky, but with proper skills you’ll be able to achieve this.
Let me know the results you get!
Have a nice day!

Hi,
I talked to colleagues that answer via email and the answer was that today will recheck the problem and try to fix it.
Thank you for your understanding and sorry for the long time that you needed to work.

Hi, I note this plugin on our list to be official tested, now the only problem is that this is not a free plugin and many users can not afforded it, but I think that it can be found more cache plugins that can provide good results for these users.
Thank you!
Have a nice day!

Hi,
Yes, there is a warning because in that code is use an element that is select all elements * not only individual elements.
Please try this custom css -> https://i.imgur.com/FNdkIgj.png
.widget .wpdiscuz-widgets-content a {
color: unset;
}
For the problem with default fonts to be white -> https://i.imgur.com/aJtyWUO.jpg now you are using a standard post template then you can use only theme panel settings -> https://i.imgur.com/1V8EaKQ.png or custom css -> https://i.imgur.com/PMyj1gb.png
.single .wp-caption-text, .wp-caption-dd, .single .td-post-author-name, .single .td-post-date{
color: #fff;
}
if you choose to use a single poste template from tagDiv cloud library, you can edit it with tagDiv composer and you can adjust all the colors.
Hope this will help you!

Hi,
I just checked our list of bugs and the one with title ”tagDiv image style” was not yet fixed, I’m sorry! I hope it will be fix soon.
Thank you for your understanding and sorry for the inconvenience!

I think that this one is ok https://i.imgur.com/zbo6H0w.jpg and the problem is only for these -> https://i.imgur.com/kH5npNX.jpg for this please try this custom css -> https://i.imgur.com/2PE9fu7.png
.td_category_template_disable .td-category-container {
margin-top: 0px;
}
Also this -> https://i.imgur.com/G5Of5tE.png login is from theme, is look that you disable this option from theme panel -> https://i.imgur.com/U20RPEs.png and is take few milliseconds until the theme get the settings from theme panel (read the options that are made) and until then the this is visible. Now this can be solved if you can improve your pages speed and then the code will no longer be display because will be very fast or if you remove this code from theme files (this is not so recommended).
We have a small guide for how you can increase your page speed -> https://tagdiv.com/how-to-increase-page-loading-speed/
Hope this will help you!
Let me know the results!

Hi fox100, I think that the problem is that you have now set both codes in theme panel -> https://i.imgur.com/8KRh2kf.png and that is way the code is still apply for entire website. Please remove this code
body h1.entry-title {
display: block;
}
and keep only this one
.single h1.entry-title {
display: none;
}
Hope this will fix the problem.
Let me know the results!

Hi,
Is possible that during the update that file was not copied properly, please try to reinstall the theme and theme updating using method B from our guide (Update the theme via FTP) -> https://forum.tagdiv.com/newsmag-how-to-update-the-theme/ in this way all files should be copy right, after that please update and install theme plugins from Newsmag > welcome section or from Newsmag > plugins.
Let me know the results!

Hi,

We recommend to use the social element from tagDiv Composer -> https://forum.tagdiv.com/social-counter-styles-on-newspaper/
If you want to use the widget social counter then you need to add an extra classes that are referring to the stile that you want to use -> https://i.imgur.com/NWIigfd.png
Style 1: td-social-style1
Style 2: td-social-font-icons td-social-style2
Style 3: td-social-colored td-social-style3
Style 4: td-social-colored td-social-style4
Style 5: td-social-boxed td-social-colored td-social-style5
Style 6: td-social-boxed td-social-colored td-social-style6
Style 7: td-social-boxed td-social-style7
Style 8: td-social-boxed td-social-font-icons td-social-style8
Style 9: td-social-boxed td-social-colored td-social-style9
Style 10: td-social-boxed td-social-colored td-social-style10

Hope this will help you!
Thank you!

Hi BrookelinePublishingHouseInc-online, to fix this problem you’ll need to update the theme to last version and this time you’ll need to do it manually, but first please make a full backup to your website and database, and only after that update the theme -> https://forum.tagdiv.com/newsmag-how-to-update-the-theme/ please use method B ( Update the theme via FTP) after the theme is update, make sure that you update the theme plugins too and check to see if there are still some problems with tagDiv Composer.
Also the above steps with deleting tagDiv Composer and reinstall it is working only if you already have the last theme version, v4.9.5 only this version is compatible with WordPress v5.5 and v5.5.1
Let me know the results!

Hi,
I just tested again with Google structured data testing too and there are no errors or warnings -> https://i.imgur.com/wXabdBO.png -> https://i.imgur.com/45LzVw5.png -> https://i.imgur.com/dpYg2JZ.png
Now what you can try is to set a different menu, a normal one without mega menus, to see if the problem is the same.
Let me know the results!
Thank you!

Hi,

1-2. Please provide me a link to your website to see from where is coming the gap and what can be the problem with the login section that appears from few milliseconds, in this way I will identify the problems and I will be able to provide the proper steps to fix them.

Thank you for you understanding!

Hi ediwebroma, first of all I made a test using only these plugins -> https://i.imgur.com/ADRNHMN.png and I do not have this extra code -> https://i.imgur.com/5yGLDPF.png -> https://i.imgur.com/QiWVQvA.png like you have -> https://i.imgur.com/ZlJih7t.png after that I checked it the code source and this is on this file path -> wp-content/plugins/td-composer/legacy/Newsmag/includes/td_css_generator.php -> https://i.imgur.com/bykCQGD.png
Hope this will help you to remove the extra css. Also you can make first a text since this is not displaying for my, it can be something with the theme version you have, what you can do is to disable and delete tagDiv Composer, then reinstall it from Newsmag> plugins if the code is still there then you need to remove it from theme files.
Let me know the results!

Hi lorenzopietra1997, the problem is that you are using an old version of theme that is not compatible with WP 5.5.1, our theme compatibility with this WordPress version was added only in Newspaper v10.3.6.1 -> https://i.imgur.com/5678Xk7.png -> https://themeforest.net/item/newspaper/5489609
1. Now you have some options: you can downgrade the WordPress version under 5.5
2. You can update the theme to last version, Newspaper v10.3.7 for this please make a full backup to your website and use method B from our guide -> https://tagdiv.com/update-newspaper-theme/
3. You can try a plugin, in some cases this can help, but this will not fix the real problem it will only avoid it. The plugin is Enable jQuery Migrate Helper
Let me know the results!
Thank you!

Hi,
Is look that the css is not strong enough, please try this one -> https://i.imgur.com/N0HpL4q.png
header .td-post-author-name a {
pointer-events: none;
}
This one should do the trick.
Let me know the results!

Hi,
The pagination can be set using the page template on “Page Builder + Latest Articles + Pagination” or using a posts loop on your page. If you are using a pro demo, then it is a posts loop and you can edit it using tagDiv Composer like this -> http://prntscr.com/v82uqg go to that section and click on it, then you can adjust it using these options -> https://i.imgur.com/VwLfdYg.png
Also you can use the right click if you want to remove the block.
Hope this will help you!
Thanks.

Hi goudafm,
If you are using Newspaper v10.3.7 then you can achieve what you need using the new option for mobile pages -> https://tagdiv.com/newspaper-10-3-7-update-brings-customizable-and-fast-mobile-pages/ in this way you can adjust the mobile layout in the way you want, also you can display a different content if you want and all these can be done using tagDiv Composer, using this method you don’t affect the desktop version.
Also I think that is possible to use a custom css only for mobile, if you want I can take a look to see if I can make a code for this, just provide me a link to your website.
Hope this will help you!
Thank you!

Hi,
The mobile images do not appear because you are using the mobile theme plugin, then you need to enable in theme panel > block settings > thumbs the “265×198” and the “741×486” thumbnail sizes in order to show the featured images properly.
Also if you want to have the same version of mobile, you do not need to use the mobile theme plugin, you need to use the responsive version, therefore you need to disable the mobile theme plugin or use it only for amp -> https://i.imgur.com/I7efenm.png
Hope this will help you!
Thank you!