Hi,
Unfortunately for the moment the theme is not fill RTL, it can be use only partial for RTL, sorry!
Thank you for your understating!

Hi Diana, this can be made only with custom css. Did you want to do this for all image info box that you have or only for few?
Please provide ma a link and let me know the image info box that you want to make circle and I will provide a css.
Thank you!

Hi dougmbrockbank, if I understand you want to set a small length for excerpt and title, if is so then you can do this using the options from here -> https://i.imgur.com/7nmByVb.png or the individual settings that can be set using tagdiv Composer -> https://i.imgur.com/xjAc4FH.png -> https://i.imgur.com/bwgFbDb.png
Hope this will help you!

Hi TrueNorth,
If the pages from the old website were made using tagDiv Composer then should be no problems, only if it was use other builder. For the example if the pages were made using visual composer (WP Bakery) then you have a change to still work if you use that builder, but is possible that this to no longer be recognize by WordPress 5.5
Let me know what boulder did you use for old pages.
Thank you!

Hi,
The problem with the footer, I think that you have set the global one, pleas access the header manager -> import a footer template and make it as you like -> https://i.imgur.com/aqrOguG.png ->https://i.imgur.com/fOSAtOc.png normal this is the new option for mobile pages added in Newspaper v10.3.7 -> https://tagdiv.com/newspaper-10-3-7-update-brings-customizable-and-fast-mobile-pages/ if you want try only responsive version, set no mobile page -> https://i.imgur.com/F0Bu7Pk.png and it will be display the one from desktop.
Thank you!

Hi Komal,
The code for ads is set in theme and the space is allocate for it -> https://i.imgur.com/eztsaLI.png but there maybe other problems.
Please make a test with a free theme from WordPress and if the ads are displaying in Twenty Nineteen theme post, then make a full backup to your website and send us an email at contact@tagdiv.com and provide admin login and cPanel. We will take a look. Include a link to this topic in the email.
Thank you for your understanding!

Hi,
Indeed now you do not longer use the mobile theme plugin, but you made a new version for responsive version -> https://i.imgur.com/uor2wdJ.jpg if you want to have the exact same layout and elements set no mobile page -> https://i.imgur.com/ricqexl.png this will be the results.
Thank you!

Hi,
I think that you are referring to this -> https://i.imgur.com/AMJnxJ3.png this is not from that css, I removed it and the problem persists, also the code is affecting only the frontend.
The categories section is blocked by something else, after some time this is open -> https://i.imgur.com/57rxMUN.png
Here is a quick test -> http://www.filedropper.com/21a447d5-b496-43f3-9b31-9b066e3c3b58
The problem seems to be from some plugins.
Thank you!

Hi,
This is a strange case and I think is only for the new mobile version.
Make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv plugins, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Also another thing that you can do is to disable, delete and reinstall tagDiv Composer from newspaper > plugins
Let me know the results!
Thank you!

I’m glad that you manage the situation!
If you have some questions, let us know!
Have a nice day!

Hi,

The view counter can be change, stop or reset, also you have the possibility to set manually the number of view, go in posts and enable the custom fields -> https://i.imgur.com/NavHTFn.png after that down in post will appear the the custom field options -> https://i.imgur.com/waKZBHe.png change it -> https://i.imgur.com/NAFEi9p.png and check the results.
The theme will count using the theme counter and analytics counts using it’s own counter. There is no simple way to make them both work using the same parameters. The real and unique value for your visitors is given by Google Analytics. Our post view counter will count any post-visualization, even if the post is visited twice by the same person and that’s why appear that difference.
Normal this should count all the entries on that post, just make sure that you are using this option for cache -> https://forum.tagdiv.com/ajax-view-count/
Thank you for your understating!

Hi,
I think that I understand, you have two footers, but these are for mobile version -> https://i.imgur.com/lgaGsMT.png not desktop version, please get a footer template from here -> https://i.imgur.com/hkFKBxT.png then you should be able to set it in theme panel -> https://i.imgur.com/H01FDU2.png or using the header manager -> https://imgbb.com/W2T2Scc
Please try like this and let me know the results!
Thank you!

Hi,
For the moment our theme does not have this option, sorry!
This can be achieve only with custom work.
Here is an old solution -> https://forum.tagdiv.com/topic/adsens-advertising-code/ but I do not know if this is still working.
Thank you for your understanding!

Hi Yogesh1,
There is a small problem, the blocks doesn’t have individual options as flex blocks to can remove these elements only for that block. Therefore you have two possibilities, use the block 9 and a custom css to remove these elements or use a flex block and adjust it, also you can import a flex block that already has a similar layout from cloud -> https://i.imgur.com/ddYX3fu.png -> https://i.imgur.com/UubqdGA.png -> https://i.imgur.com/LNzak9d.png -> https://i.imgur.com/UAjZMcm.png
Hope this will help you!
Let me know the rsults!

Hi,
Please make sure that you have set the api as in our guide from here https://forum.tagdiv.com/youtube-api-key/ also if you are using video playlist make sure that is set like in our guide ->https://forum.tagdiv.com/newsmag-video-playlist/
If there are still some problems, please let me know and provide some more details and some screenshots.
Thank you!

Hi,
As an work around you can use the Image box with a custom css like this one -> https://i.imgur.com/hg3EMLm.jpg -> https://i.imgur.com/NZGLdka.png
.imgC.td_block_image_box .td-custom-title {
position: relative;
top: 0;
transform: none;
-webkit-transform: none;
}
Set this code in theme panel> custom code> custom css.
Hope it will help you!
Thank you!

Hi,
This problem is only for posts or for pages too? normal we recommend to use for most only WordPress editors and not extra builders.
Also the elementor builder wasn’t tested with our theme, therefore I do not know how this should work.
If you provide a link and some screenshots, I can take a look to this situation, but I can not promise that I will be able to solved it, normally we offer support only for tested plugins.
Thank you for your understating!

Hi,
So you want to add a banner at the top of articles? you can do this using the options form theme panel > ads > https://i.imgur.com/IIh4WBh.png
If you want to add the ads in other places then these from theme panel, you need to do it in theme files and this is not indicate, or another solution is to use a plugin for advertisements that can set the ads where you need.
Thank you for your understanding!

Hi,
The width of Newsmag is 1068px width, now you can go for 1116px, but no further.
If you want to use a custom css this will be quit hard, here is a guide for it -> https://forum.tagdiv.com/create-custom-code-using-the-browsers-inspector/
Thank you!

Hi,
Please provide me a link where I can see these Multiple Meta Description, in this way I will be able to provide another solution.
Thank you for your understating!

Hi,
The problem seems to be from a margin top -> https://i.imgur.com/FE2WLfR.png for this please make sure that you do not have some css in theme panel> custom code> custom css.
Also to fix the problem on all elements you can use this custom css -> https://i.imgur.com/WaZ9m5p.png
.td_module_wrap.td-meta-info-hide .td-module-meta-info {
margin-top: 0px;
}
This code need to be set in theme panel> custom code> custom css
hope it will help you!
Thank you!

Hi,
Here is how I see your website on my mobile -> https://i.imgur.com/oau5fFw.png this is because you are using the mobile theme plugin.
Using the mobile theme plugin, you’ll gain a better speed then responsive version of theme, but in order to achieve that speed you’ll need to create a new content for pages because in the most of cases those were made with builders or shortcodes ( tagDiv Composer, WPBakery ) and you need to use only the mobile editor ( you need to set the content for pages in mobile editor -> https://i.imgur.com/ho41rUl.png and this content will be display on mobile theme, also the mobile theme will not display any sidebar)
-> https://i.imgur.com/9d0UWLT.png

Also you can show the responsive version on mobile theme (to get the same layout as on desktop on mobile) -> https://i.imgur.com/m0bVB5T.png you can check more details about mobile theme in our documentation -> https://forum.tagdiv.com/the-mobile-theme/ or if you want to have the responsive version only, you can use the amp option from mobile theme -> https://i.imgur.com/oofST3D.png (to use the mobile theme template on amp) or you can disable the plugin.
These options are like this:
Mobile -> the mobile theme will apply only on mobile version.
Mobile + amp -> it will apply on both and it will have the same layout.
Amp -> the mobile theme plugin layout will be use only for amp version.
Thank you!

Hi,

As I can se now your website is ok -> https://i.imgur.com/JDuM9cd.jpg
Also we have a guide from when tagDiv Composer is not working -> https://forum.tagdiv.com/tagdiv-composer-not-working/

Please check all these and let me know the results.
Also if you checked all these suggestions and the problem persists, you can send us an email at contact@tagdiv.com and provide admin login and cPanel. We will take a look. Include a link to this topic in the email.

Thank you for your understanding!

Hi,
There are some general settings in theme panel, but this will apply on entire website -> https://i.imgur.com/5q4pCT3.png -> https://i.imgur.com/vkZV7fR.png
Also when you are using a custom post type, you can set templates in child theme, therefore these templates can be edited without losing the content after theme update.
Thank you!

Hi,

If I understand correctly you want to use banner, for this you need to know that you can add theme using our guide from here -> https://i.imgur.com/CdzjKm3.png -> https://forum.tagdiv.com/using-other-ads-non-adsense-ads/
Now if you are using standard demo with standard templates, then you need to use the ads sections from theme panel.
If you are using a pro demo this is using cloud templates and it can be edited entirely with tagDiv Composer, therefore the ads can be set with this builder in ad box elements -> https://forum.tagdiv.com/custom-ad-spots/ now the ad box has 3 sections for ads: using theme panel ads -> https://i.imgur.com/KFa9ibl.png, using images/banners -> https://i.imgur.com/MfAPTaE.png and custom code -> https://i.imgur.com/2rh8SuD.png
Hope this will help you!