Calin Hi,
If that code need to be set between the <head> and </head> then it need to be set in theme panel > analytics/js codes -> https://i.imgur.com/fy7xEFP.png not in a column tex.
Set the code there and let me know the results!
Thank you!
Calin Hi,
We’ll reply to your email with a solution as soon as possible!
Thank you!
Calin Hi,
1. That message should appear only when you set the comments element in tagdiv Composer, after you save it and clear all cache the comments section should display only the comments from posts.
If for you the comments appear in posts/articles, please disable all non theme plugins and let only tagDiv Plugins, after that clear all cache and try again.
2. For changing the social position in mobile menu, please try this custom css
#td-mobile-nav .td-menu-socials {
position: fixed;
bottom: 0;
}
.td-mobile-content{
position: absolute;
top: 50px;
}
This code need to be set in theme panel> custom code> advance css > phone.
Also the mobile menu can be adjusted using tagDiv Composer -> https://i.imgur.com/UmO8lb8.png -> https://i.imgur.com/LEl1rU1.png
Thank you!
Calin Hi,
The style 1 by default is black and there is no option to change it, however, you can use a custom css for this -> https://i.imgur.com/oqxxRfq.jpg
.td-social-style1 .td_social_type .td-social-box {
background-color: red;
}
You need to set this code in theme panel> custom code> custom css.
Also you feel free to change the color.
Thank you for your understanding!
Calin Hi jgjh151, unfortunately I do not know any quick fix for this, sorry! We are waiting for our developers to provide a solution for it and most probably this will be in the update, until then the only way will be to disable the wp bakery when you want to insert an image or maybe you can find a plugin that can help you to disable a plugin only for you as long you are login, in this way the layout for visitors will be the same.
Thank you for your understanding!
Calin Hi,
Also we gave a guide for when tagDiv Composer is not working -> https://forum.tagdiv.com/tagdiv-composer-not-working/
Let me know the results!
Thank you!
Calin Hi,
Yes, you can use a cloud header from tagDiv Cloud Library, these can be edited using tagDiv Composer and you can adjust the mobile layout (please note that this can be use only if you are not using the mobile theme plugin).
-> https://i.imgur.com/Gr8rnN0.png -> https://i.imgur.com/cc9yP6A.png
Thank you!
Calin Hi,
As I can see from your screenshot you have made a template slider that should display some posts, the settings seems to be fine, you display the posts from 2 categories and each one has 2 posts, where is the problem ? the slider do not display these posts ? please provide some more details and a link where I can inspect this situation.
Thank you!
Calin Hi CostaVR, I think that you do not understand, the footer page can be access only from forntend, for example, in your screenshots you have the footer template set global and you can edit the homepage with tagDiv Composer and go down to footer and select the elements you want to change (there is no option for footer template like for the rest of cloud templates to edit it from backend).
-> https://i.imgur.com/Tuw6ahk.jpg -> https://i.imgur.com/myTDRvX.png
Thank you!
Calin Hi,
We’ll received your email and we’ll get back to use as soon as possible!
Thank you!
Calin Hi,
If you are using the mobile theme plugin, then you need to enable in theme panel > block settings > thumbs the “265×198” and the “741×486” thumbnail sizes in order to show the featured images properly.
Hope this will help you!
Thank you!
Calin Hi
If you are using WordPress v5.5 or v5.5.1 and Newspaper theme v10.3.6.1,
Please try the below steps:
1. Disable tagDiv Composer -> https://i.imgur.com/uzBdRB9.png
2. delete tagDiv Composer -> https://i.imgur.com/xGGfYE7.png
3. Reinstall tagDiv Composer -> https://i.imgur.com/Ay0zJHn.png or -> https://i.imgur.com/ZMgV9at.png
4. Clear all cache from your website, host and browser ( for browser use force refresh Ctrl Shift R ).
If the problem still persists, please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv plugins (theme plugins), also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Also you can use the Enable jQuery Migrate Helper in some cases this can help you to make tagDiv Composer to work.
Let me know the results!
Thank you!
Calin Hi,
You can use tagDiv Composer to edit them -> https://i.imgur.com/2sZkPBK.jpg -> https://forum.tagdiv.com/tagdiv-social-counter-tutorial-2/
Thank you!
Calin Hi,
Unfortunately this can not be achieve only with css, is need for some changes in theme files.
Thank you for your understanding!
Calin Hi,
So if I understand correctly you are using both builders, this should work, but you need to use theme on different pages and without cloud templates.
Indeed the problem with the image is causes by WP bakery, we inform our developers and they we’ll find a fix for the coming update.
Thank you for your understanding!
Calin Hi,
I think that you can do something using custom css but this will not look very good, another solution is to use a cloud header, this can be edited using tagdiv Composer.
Thank you!
Calin Hi,
Indeed is look that the post content is removed, please make a full backup to your website and send us an email at contact@tagdiv.com and provide admin login and cPanel. We will take a look and try to fix it. Include a link to this topic in the email.
Thank you for your understanding!
Calin Hi,
Our team already checked your problem via email, we’ll continue this thread there.
Thank you!
Calin Hi,
If I understand correctly you want to set with tagDiv Composer an image that can be somehow downloaded, for example when you set the single image element copy the url -> https://i.imgur.com/VJwDXQb.jpg and set that url, make sure that the link starts with “http” or “https” and has “www” too -> https://i.imgur.com/Nee9lMg.png then the link should be set o the image -> https://i.imgur.com/m6nnRkk.jpg
Hope this will help you!
Calin Hi,
I’m glad for you!
If you are using a cloud header, then you can edit this file for mega menu -> wp-content/plugins/td-cloud-library/modules/tdb_module_mm.php -> https://i.imgur.com/TkVeN6S.png -> https://i.imgur.com/4V6M6Fq.jpg
Hope this will help you!
Calin Hi,
This is strange, if the ads are displaying in chrome it should display in other browsers too.
Please clear all cache if you are using ache plugins and try in incognito on both browsers to see if the ads are displaying, if not please provide me a link to your website.
Thank you!
Calin Hi,
The footer cloud template can be edited, but it must be set on a page or cloud template in order to be able to edit it, this was the way made by our developers, normal we all think that it should work as a normal template, but is look that the footer template has some elements that can be edited only when it is assigned on a page or cloud. This is the only way that it can be edited after you download it from cloud library -> https://i.imgur.com/K1YzW76.png
Let me know the results!
Calin Hi, yes it can be done, but I do not think that you’ll have enough space for all 3 elements, for this you need a cloud header and edit it in phone view port -> https://i.imgur.com/LakZ4q3.png after that just replace the elements and adjust the width set on each column -> https://i.imgur.com/nCs8nvX.png
Thank you!
Calin Hi,
Please make sure that it is not a plugin conflict, disable all not theme plugins and let only amp plugin and tagDiv plugins, then check again, if the problem persists, please provide me a link where I can inspect this situation.
Thank you!
Calin Hi,
This seems to be a different problem that I thought.
Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv plugins (theme plugins), also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Please if is not from a firewall or security module which blocks admin-ajax.php request. Please verify the console for error while saving the settings on the Theme Panel, usually it displays a 403 or 404 error.
If you don’t use a security plugin, please ask your host about this, maybe you have a security module which blocks this.
If you use a plugin like Wordfence please set it in learning mode.
If there is still a problem, you can send us an email at contact@tagdiv.com and provide admin login and cPanel. We will take a look. Include a link to this topic in the email.
Thank you!
