Hi,

If there is no cache plugin enable and cdn, then it can be only browser cache, please make a test and publish a new post, then check the website in incognito.

let me know the results!
Thank you!

Hi,

Maybe I do not understand correctly, but we do not have any free theme, we have two themes, one is Newsmag and the other one is Newspaper. Now the Newsmag this is a simple theme where you are limited and you can edit the website using theme panel settings and you can build pages using tagDiv Composer (also this theme do not have pro demos), now the Newspaper theme is a more complex theme that has a lot of options and include tagDiv Cloud templates, these can be edited using tagDiv Composer, therefor you can use pro demos (pro demos are made only with tagDiv Composer and cloud templates, theme panel settings will not affect them).
Now If you are using News mag then you are using only standard templates, therefore you can edit the text from theme panel -> https://i.imgur.com/7K4NxlL.png also the logo has a link to homepage as you say.
If there are still some problem, let me know, also provide some screenshots or a link where I can inspect the problem.

Thank you for your understanding!

Hi,

1. Maybe I do not understand correctly, but the author box do not display that message ->https://i.imgur.com/S9smhXs.png also on author page is like this -> https://i.imgur.com/BNPDq79.png

2. Usually on 404 pages is no need of banners, but if you want, you can set, for example if you are using a pro demo, you can edit it with tagDiv Composer and you can ad an ad box to display the banner -> https://forum.tagdiv.com/custom-ad-spots/

3. I just checked this option and indeed, is look that is not working properly, I will ask a developer about this.

Thank you!

Hi,

I just checked your website and the post are displaying normal in amp -> https://i.imgur.com/hxu2Fhi.png -> https://i.imgur.com/nt0vRyP.png -> https://search.google.com/test/amp?id=DXu82ODLy3dVmtp33iYm9A I do not see, where is the problem? please provide some screenshots.

Thank you!

Hi moss8007,
Please make sure that you are using last version of theme, Newspaper v10.3.6.1 and you have all theme requirements set as in our guide -> https://forum.tagdiv.com/requirements-for-newspaper/
Also please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv plugins (theme plugins), also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

Let me know the results!
Thank you!

Hi,

1. Please provide some more details about this problem, some screenshot or a link it will help a lot.

2. Yo can change the social icon position only with custom css, I can help you with this, just provide me a link where I can check your mobile menu.
Also the header style it can be change, but the mobile menu can be edited only for color and background image. -> https://i.imgur.com/hOTbzJi.png -> https://i.imgur.com/MrhOcRW.png

Thank you!

Hi anzetx,

Please follow our tutorial for page speed -> https://tagdiv.com/how-to-increase-page-loading-speed/
Also you can check these similar topics for more solutions: -> https://forum.tagdiv.com/topic/optimize-script-to-improve-site-speed/ -> https://www.infophilic.com/get-almost-100-pagespeed-newspaper-theme/
– https://forum.tagdiv.com/topic/a-few-tips-for-newspaper-x-speed-high-cpu-usage-issues/
– https://tagdiv.com/how-to-increase-page-loading-speed/

Hope this will help you!
Let me know the results!

Hi, yes, the footer section of this demo can not be edited with tagDiv Composer because is a standard footer style and not a cloud template.
You can edit the text (About Us) (Follow Us) from theme panel> translate https://i.imgur.com/c2b5eui.png -> https://i.imgur.com/VN1S18O.png also the logo can be set from theme panel> footer > footer info content -> https://i.imgur.com/ZgYvff4.png
Let me know the results!

Hi,

Unfortunately our theme do not has this option, sorry! I think that this can be achieve using some custom code, unfortunately I can not help with this, sorry!
If you want you can make for this a request to our custom services -> https://tagdiv.com/web-development-services/

Thank you!

Hi,

This can be edited if you are using a cloud header, then you can edit it with tagDiv Composer select the header manager -> activate the sticky menu and select it -> https://i.imgur.com/gFsgYKQ.png

Hope this will help you!
Thank you!

Hi, your request has been approved, envato will refund your money!
Have a nice day!

Hi,

Please note that to make pages we recommend to use only the WordPress editor (Gutenberg editor). You can use the WP Bakery with our theme, but only for pages, not for posts and not with tagDiv Cloud library, basically you need to choose one of theme that you want to use.

Thank you for your understanding!

Hi, I do not know what can be the solution, also we can provide support only for tested plugins -> https://i.imgur.com/EfsbPwv.png for untested plugin we can help you only if you make a request to our custom services from here -> https://tagdiv.com/web-development-services/
Thank you for your understanding!

Hi,

If you are using a cloud template you can edit it using tagDiv Composer like this -> https://i.imgur.com/50SrGo5.png
If there is still a problem, let me know, also please provide some more details and some screenshots if is possible!

Thank you!

Hi,
Make sure that all the settings are like in our requirements, please follow the guide carefully
– https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps. As for php version, make sure that you are using at list php v7.2
Also check to see if your host do not use some plugins/modules for security or other types that can interfere with the theme.
If there is still a problem after you checked all above suggestions, you can send us an email at contact@tagdiv.com and provide admin login and FTP. We will take a look. Include a link to this topic in the email.
Thank you!

Hi,

Please replace the above css with this one
.tdb-category a[href$="/featured/"] , .tdc-content-wrap .td-module-meta-info a[href$="/featured/"], .td_block_wrap .td-module-container a[href$="/featured/"]{
display: none;
}

Hope this will work better!
Thank you!

Hi,

It can be some conflict with the theme templates, also the only thing that I can do is to help you with a custom css that can work, for this I just need a link where I can inspect these FB like button to can create the custom css.

Thank you!

Hi,

I just make a test with one of our install -> https://i.imgur.com/AExvUP0.png -> https://i.imgur.com/X5c7Met.png -> https://i.imgur.com/kebSMwT.png and for me everything seems to be fine -> https://i.imgur.com/0HLwrio.png
If you send us an email at contact@tagdiv.com and provide admin login and cPanel. We will take a look. Include a link to this topic in the email.

Thank you!

Hi, I’m glad that you manage the situation, if you have other questions or you facing some problems, let us know!
Have a nice day!

Hi, I think that when you set the background image, you forget to set the image size -> https://i.imgur.com/PlHmt7j.jpg and it was set on 300x150px -> https://i.imgur.com/A88q25j.png please check this and let me know the results!
Thank you!

Hi,

This is very strange, also is the first time for me when I heard about this kind of problem.
Let’s try to figured out what can be the problem:
1. Make sure that all the settings are like in our requirements, please follow the guide carefully
– https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.
2. Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv plugins (theme plugins), also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

Let me know the results!
Thank you!

Hi, if I’m right this code need to be set in the head of your website, if is so, then you can add it in theme panel> analytics/js code -> https://i.imgur.com/s8C20Iw.png
If you need to set that code in pages, you should be able to do it using tagDiv Composer and try with raw html element -> https://i.imgur.com/XCGlq6a.png and with column text in text area -> https://i.imgur.com/grpGOKz.png
Hope this will help you!

Hi,

Yes, when you set a page for woocomerce this can no longer be edited with tagDiv Composer. If you want to use the theme builder, then yes, you need to use the second solution.
-> https://i.imgur.com/5qO4smS.png -> https://i.imgur.com/d0GSCYF.png -> https://i.imgur.com/HJgQrlw.png -> https://i.imgur.com/pwhN2Tc.png -> https://i.imgur.com/syc84q1.png

Hope this will help you!

Hi,

This is strange, I just made some test on my install and for me the amp with mobile theme is working normal -> https://i.imgur.com/kjQB3lc.png -> https://i.imgur.com/wizLHz1.png -> https://i.imgur.com/pGW6opK.png
If you can, please provide a link where I can inspect this problem, in this way I will be able to find what is causing the issue and provide a solution.

Thank you for your understating!

Hi,
Yes, this time we received your email and we’ll check the problem as soon as possible!
Thank you!