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Calin
tagDiv Staff

Hi emaurin,

The thing is that you are using the mobile theme plugin only for amp version -> https://imgur.com/v0eLKAo therefore those settings -> https://imgur.com/deoLeSf will apply only there -> https://i.imgur.com/AjEpTfP.png (also you can set a bigger opacity on color), but for responsive version, you need to set the background image here -> https://i.imgur.com/Pw1sWtf.png and the colors can be set from here -> https://i.imgur.com/0jcvbSW.png

Let me know the results!
Thank you!

Calin
tagDiv Staff

Hi XMM15,

Yes, the problem with Instagram was fixed in Newspaper v10.3.6 and if you are using WordPress v5.5 make sure that you are using last version of Newspaper v10.3.6.1, also for Instagram, make sure that you remove the account from theme panel and you insert it again, after that clear all cache and check the Instagram feeds.

Thank you!

Calin
tagDiv Staff

Hi theincredibleyaya@gmail.com,

Yes, you can use a child theme, but you need to use it as in our guide for here, and this will work only if you make changes in theme files, not for theme panel settings, these are saved in database.
What Vlad means, is that sometimes, users are using untested plugins that can provide such problems like these indicated by you, that is way he recommended to use only the main theme and theme plugins to see if in this way is working or not.
Also please provide some more details about the demo you are using and what exactly you want to change (if you can provide some screenshots will help a lot), in this way we’ll be able to help you step by step.

Thank you!

Calin
tagDiv Staff

Hi,
If you have other questions, let us know!
Have a nice weekend!

Calin
tagDiv Staff

Hi Amirez,

Usually the latest articles on home page can be edited using tagDiv Composer -> https://i.imgur.com/afXNM63.png , if this is not working, please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv plugins (theme plugins), also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
If there is still a problem, please provide me a link where I can inspect this latest articles section.

Thank you!

Calin
tagDiv Staff

Hi yadavrohit,

If you have a test site, what you need to to is to set there the actual theme with all data and install newspaper theme to see the difference -> https://tagdiv.com/how-to-install-newspaper-theme/
How to Change a WordPress Theme (Without Breaking Your Website)

Hope this will help you!

Calin
tagDiv Staff

Hi deuja14,

You can set the social counter using our guide from here -> https://forum.tagdiv.com/tagdiv-social-counter-tutorial-2/ unfortunately Instagram made some changes in there api and restricted the access, for this the only fix for now is to use the Instagram fixed count -> https://i.imgur.com/mtYf7Lp.jpg (there were some changes in Instagram api and now you need to get access from Instagram to can display feeds and other access for the number of followers, for the moment our has access only for the feeds and not for followers ), our team is working to provide access for the Instagram counter too, but this can take some time.

Thank you for your understanding and sorry for the inconvenience!

Calin
tagDiv Staff

Hi domien,

The thing is that you are using the mobile theme plugin and this is a different theme for mobile devices, therefore the settings that you make on desktop will not reflect on mobile theme, this can be edited using the settings from theme panel> mobile theme -> https://i.imgur.com/4AoAeip.png

Thank you!

Calin
tagDiv Staff

Hi,

To make sure that this problem with articles is not made my untested plugins, please deactivate ALL plugins except tagDiv plugins (theme plugins), also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Also if you want to hide tag, category, author and you are using a pro demo, then you need to do it using tagDiv Composer and check the layout tab from flex blocks -> https://i.imgur.com/jYP7Fb4.jpg or use the right click on the elements that you want to remove.
If the problem persists, please provide me a link where I can inspect this problem.

Thank you!

Calin
tagDiv Staff

Hi,

I have the last version of Theme and WordPress too, but for me the element text with title is working -> https://i.imgur.com/wTF57P5.png, I think that you have some options in some plugins or host that are blocking this element to work, you need to click on https://i.imgur.com/hDmgaJp.png to see what is blocking the element.

These are just some warnings should not affect the theme, if you want I can provide the fix for them, but these need to made in theme files, also soon will be released an update that will fix these warnings.

Thank you!

Calin
tagDiv Staff

Hi jjest_jjest, you can achieve this whit some custom css too, for example you can check this similar link -> https://forum.tagdiv.com/topic/remove-link-from-author-box/
Let me know the results!

Calin
tagDiv Staff

Hi frudy, where are still displaying these warnings ? We can not find theme on your website only this https://i.imgur.com/QbIG3Ug.png, please provide some screenshots.
Thank you for your understanding!

Calin
tagDiv Staff

Hi frudy,

As we reply in other topics and emails, the main problem for tagDiv Composer are the untested plugins -> https://i.imgur.com/LXHbI9O.png -> https://i.imgur.com/l6xOQES.png -> https://i.imgur.com/CAxbh7G.png
Also you have the last version of theme plugins -> https://i.imgur.com/raVpV6t.png (mine) and yours -> https://i.imgur.com/4rOTUuJ.png
Also let us know what pages provide problems and do not work, in this way we’ll know what to investigate!

Thank you for your understanding!

Calin
tagDiv Staff

Hi fleur,

This can be because you are using WPBakery plugin, please disable this plugin and this demo will look as in our live demos.
Also as I can see your gif is not the original size, is a thumb -> https://i.imgur.com/uuc3Mvu.png and you do not use Newsmag theme and Newspaper theme that is using cloud templates, not only standard templates (my above suggestions were for Newsmag theme that has only standard templates), please to write your questions in the forum for Newspaper not Newsmag.
Make sure that the logo image that you set here is set on full size -> https://i.imgur.com/1mNJx28.png -> https://i.imgur.com/5uN3Mmp.jpg
In order to change the logo you can use our guide from here -> https://www.youtube.com/watch?v=HXQQygkCCJo also make sure that you display the image or text -> https://i.imgur.com/Zs5shNm.png -> https://i.imgur.com/v3sEEu9.png -> https://i.imgur.com/XdXqH4B.png -> https://i.imgur.com/XdXqH4B.png on mobile -> https://i.imgur.com/wqNV6vE.png
If you are using a cloud header, using tagDiv Composer you can upload a bigger image change the image width -> https://i.imgur.com/az0pQLH.png or if is a text you can increase the font from style tab -> https://i.imgur.com/OmOU0ry.png

Thank you!

Calin
tagDiv Staff

Hi,

Please provide me some screenshots and a link to your website.

Thank you!

Calin
tagDiv Staff

Hi sajjadpk,

If you are using Newspaper theme you can use the options to stretch the row in this way you can make it full width, here are some topics about this -> -> https://forum.tagdiv.com/topic/how-can-i-change-the-newspaper-theme-to-full-width/

Thank you!

Calin
tagDiv Staff

Hi,

To fix this problem with smart list you need to replace the content from this file path wp-content/themes/Newspaper/functions.php with this code
Also these changes will be add in an update as soon as possible.

Hope this will help you!
Thank you!

Calin
tagDiv Staff

Hi jakubz,

We found that on Single Post Template 20 the problem is with some settings that were made on Single Post Bg Featured Image, until now this cloud templates was not updated, but you can use it, what you need to do is to rested the style using the right click -> https://i.imgur.com/01X61bO.png save the changes and refresh the page, after that add the Overlay color -> https://i.imgur.com/SsAqjPz.png and save the changes and check the results.

Hope this will help you!
Thank you!

Calin
tagDiv Staff

Hi,

Please try our guide for when tagDiv Composer is not working -> https://forum.tagdiv.com/tagdiv-composer-not-working/ and if there is still a problem, please send us an email at contact@tagdiv.com and provide admin login, as well as cPanel or FTP if possible. We will take a look. Include a link to this topic in the email.

Thank you!

Calin
tagDiv Staff

Hi valuewalk,

So the problem is that after you set the code in theme files this is change there in theme code or in page source? please provide me some more details to can make some investigations (to can replay on my install) and help you.

Thank you for your understanding!

Calin
tagDiv Staff

Hi Tonyruik,

Unfortunately you need to use the structure with ![CDATA[, this is use for XML, here you can find some more details about this ![CDATA[ -> https://www.tutorialspoint.com/xml/xml_cdata_sections.htm

Thank you!

Calin
tagDiv Staff

Hi,

You can use this custom css -> https://i.imgur.com/WkMYxGP.png
.grecaptcha-badge{
display: none!important;
}

Set this code in theme panel> mobile theme> custom code> css

Hope this will help you!

Calin
tagDiv Staff

Hi showtopten, if I’m right this code need to be set in the head of your website, if is so, then you can add it in theme panel> analytics/js code -> https://i.imgur.com/s8C20Iw.png
Hope this will help you!

Calin
tagDiv Staff

Hi kibiribi,

Unfortunately I’m not sure if this will work, but you can try and if is not working, try to set the shortcode in a column text in text area -> https://imgur.com/CSPcls9 and check the results.

Hope this will help you!

Calin
tagDiv Staff

Hi Irisvaldo Morais,

As I can see now the website is look normal -> https://i.imgur.com/1Qz62b5.png
When you make a theme update, please make sure that you make first a theme backup and you follow our guide from here -> https://tagdiv.com/update-newspaper-theme/ and do not forget to update the theme plugins and activate them -> https://i.imgur.com/8FKkDYd.png and if something is not set correctly in theme panel after update, you can use the options from Import / Export theme settings to use a theme panel backup.

Thank you!

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