Hi bzeegers,
Please set the custom css i theme pane> custom code> custom css and see if the code is still remove from there, if yes make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv plugins (theme plugins), also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Let me know the results!
Hi Marcelo Mandaji, we are glad that you manage the situation!
If you have other questions, let us know!
Have a nice day!
Hi,
1. This can differ per header menu layout that you are using.
2. For me the translation from theme panel is apply https://i.imgur.com/MqyyjHg.png -> https://i.imgur.com/OdnVYbp.png just make sure that you cleared all cache.
Thank you!
Hi neolucky,
I can take a look to this problem, but I can not guarantee that I will be able to solve it, unfortunately for the moment, this plugin is only on our list for tests.
If you want you can send as an email at contact@tagdiv.com
We will take a look. Include a link to this topic in the email.
Thank you for your understanding!
Hi,
The logo need to be upload on full size -> https://i.imgur.com/W0YX8a2.png -> https://i.imgur.com/H0srLkA.png -> https://i.imgur.com/L3iyXU3.jpg
To make a menu (add elements in it) you can use our guide from here -> https://forum.tagdiv.com/main-menu/
For post templates, please check our guide from here -> https://forum.tagdiv.com/newsmag-post-templates/ and please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv plugins (theme plugins), also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
You can set the posts with our theme using the grids and blocks from tagDiv Composer
Yes, the categories correspond with these from menu, also you can edit or delete them from here -> https://i.imgur.com/0dxU2bM.png
When you are using a gif, make you need to make sure that you upload it on full size, also you need to know that our theme is making thumbs from images when you set theme as featured image -> https://forum.tagdiv.com/newsmag-theme-thumbs/
Thank you!
Hi frudy,
I do not understand what is the problem, my colleague that are respond on email have fixed the plugin problem, here are the prof that the plugins are updated and activate -> https://i.imgur.com/RUfQQck.png and there is no problem with our plugins -> https://i.imgur.com/XRRw9Ma.png the error that you still have is from another plugin.
Thank you for your understanding!
Hi fleur,
You ca add it as a log, but you need to make sure that your using a proper header style, for example 7, 8, 10 -> https://i.imgur.com/oHDUt8P.png
Thank you!
Hi isymedia, I just checked this problem, and is look that when you are using a sidebar on posts, then appear some problems.
I note it on our list for improvements, and our developers will check it and try to find a way to make it to work better.
Thank you for your understanding and sorry for the inconvenience!
Hi, I’m glad that you found a solution and now the code is working.
If you have other questions, let us know!
Have a nice day!
Hi,
If you have a code that need to be set in head or body, then you can insert it in Theme panel> Analytics/JS code -> https://i.imgur.com/NzDqPR0.png
Hope this will help you!
Hi,
“The current content hasn’t been created by TagDiv Composer” – that notice isn’t be the result of actual issues in most cases. If you can successfully edit the page or could template then there is no problem, despite the message.
After you will save again the page or template in tagDiv Composer this message will no longer appear on that page/templates.
Thank you!
Hi kibiribi, please not that when you let some many reply’s it will be very hard to understand in what position you are now and how to answer to all of them, please replace one-two times only and way for an answer.
You can change the line color on menu from here -> https://i.imgur.com/rNh4cuW.png
You can add the banner on mobile header using the ad box, set a row in header and in it add the ad box -> https://i.imgur.com/vRcWtb5.png
If you want to add a background you can do it on row in css zone -> https://i.imgur.com/gvFh2gt.png or if this is transparent you can add it on zone -> https://i.imgur.com/kP2mvqE.png
The usually the ads size can be get from them panel -> there you can see all the size that you can use -> https://i.imgur.com/OQ8aPud.png also you can check this guide from here -> https://www.tipsandtricks-hq.com/wordpress-affiliate/popular-affiliate-banner-image-ad-dimensions and there are more other guide on google.
As I explain above, you need to set the header ad on mobile, as you can see on mobile you have a different header not the one form desktop.
Sometimes you can use the width or menu from here -> https://i.imgur.com/Zdhfiue.png but most of the time you need to check the column size where the menu is set, if this is like in may case (full row) -> https://i.imgur.com/5m23mvj.jpg then you can use the option mentioned above, if is set in 2-3 columns then you need to increase the column width -> https://i.imgur.com/Ksz6xqz.jpg (note that when you increase a column you must decrease the rest of them).
The search text can be find here -> https://i.imgur.com/GPJArxJ.png
please check carefully our documentation for mega menu this need to look like this -> http://prntscr.com/pyfl24 not like this with sub menus -> http://prntscr.com/pyfl9q
Thank you for your understanding!
Hi nicolaparente, unfortunately, I do not quite understand what do you want to achieve, please provide some more details.
Do you want to know the files that are responsible for a section of your website? Please provide some more details.
Thank you for your understanding!
Hi Thomas,
Here is what Simion C. did last time:
Hi,
That should still work fine, they haven’t made any modifications in this regard, it is still the same – https://github.com/woocommerce/woocommerce/wiki/Enabling-product-gallery-features-(zoom,-swipe,-lightbox) I tested it on my end and it works correctly. This is how it looks before adding the respective code – https://prnt.sc/qxroxw
After I added the code in the theme or child theme functions – https://prnt.sc/qxrpum Now there is zoom when hovering the product image – https://prnt.sc/qxrq5m there is a lightbox – https://prnt.sc/qxrqju and a slider for the gallery images – https://prnt.sc/qxrqyj SO it should be the same for you.
In your case I see you did not enter the code anywhere, the code can be entered in the main theme functions or in the child theme functions. I entered just the code for the lightbox in the main theme functions – https://prnt.sc/qxs5xz and it appears to be working fine – https://prnt.sc/qxs6tb – https://prnt.sc/qxs703
I should mention that this addition in the main theme functions file will be lost after a theme update, you could use the child theme provided in the theme package and enter the code there. That way it will not be lost.
If you have more questions let me know.
Thank you!
Simion C.
Hope this will help you!
Hi tald2629,
These are only some warnings, that indicate a part of query’s that are/will be deprecate.
Our developers are informed about them and in the coming theme update, these warnings will be removed (that code will be replace with a new one that is not deprecate).
Thank you for your understanding!
Hi kunpotsu,
Unfortunately this option for h tag on titles is not available on all element, only on flex block element and title element. What you can do is to replace your block from sidebar with a flex block then you’ll be able to us this option -> https://i.imgur.com/vf0buHi.png
Also if you want to remove it for all elements from inside the block/flex block, then it can be done only form theme files.
Thank you!
Hi,
What you can do is to use a custom css like this one -> https://i.imgur.com/l0Zhgk6.png
body{
margin-bottom: 0!important;
}
Set this code in theme panel> custom code> custom css and the bottom space will be removed!
Hope this will help you!
Hi Mark Gilbert, now if we stay and think a little, we’ll remember that WordPress is like a theme, when appear a major update there are always some problems, and after few days or weeks is released a new update to fix most of these problems.
For the moment the major problem that seem s to be reported to use is a redirect for smart list links, seems that this problem appear only with WordPress v5.5, if you use the previous version there is no problem and this is the only major problem that we are facing and our developers are working on it right now to discover the problem and try make a fix.
As for the preview, this is working correctly for me -> https://i.imgur.com/Uk0d5HF.png
Thank you!
Hi ludyma, please continue this problem via email, please do not reply here and there, and relay only via email for this problem. My colleagues from there will check the problem and will try to fix it
Thank you for your understanding!
Hi madsen045 if you are using a pro demo, then you can edit all the layout using only tagDiv Composer -> https://i.imgur.com/Lf8RawW.jpg -> https://i.imgur.com/zJSvwZr.png
The menus can be edited from here -> https://i.imgur.com/SHqAUzG.png and the assination and layout can be edited using tagDiv Composer and checking the element from header -> https://i.imgur.com/fUVMBXj.jpg also to edit the titles, just click on them and check the custom title -> https://i.imgur.com/j9pgBfv.jpg
Hope this will help you!
Hi,
This is because you are using the mobile theme plugin, you’ll gain a better speed then responsive version of theme, but in order to achieve that speed you’ll need to create a new content for pages because in the most of cases those were made with builders or shortcodes ( tagDiv Composer, WPBakery ) and you need to use only the mobile editor ( you need to set the content for pages in mobile editor and this content will be display on mobile theme, also the mobile theme will not display any sidebar)
-> https://i.imgur.com/9d0UWLT.png
Also you can show the responsive version on mobile theme (to get the same layout as on desktop on mobile) -> https://i.imgur.com/m0bVB5T.png you can check more details about mobile theme in our documentation -> https://forum.tagdiv.com/the-mobile-theme/ or if you want to have the responsive version only, you can use the amp option from mobile theme -> https://i.imgur.com/oofST3D.png (to use the mobile theme template on amp) or you can disable the plugin.
Thank you!
Hi angelahou,
You can make a landing page using tagDiv Composer, in this way you can build the page how you like.
Also if you want you can check some pages/homepages from cloud templates, maybe you found something that you like and all you need to to is to make some adjusts.
-> https://i.imgur.com/GGGH0u3.png -> https://i.imgur.com/uiEatmO.png
Hope this will help you!
Hi, Please provide me some screenshots with this problem, also a link to your website where I can check it will help a lot.
Thank you for your understanding!
Hi SportsNewsIRLAND, what version of Newspaper are you using and also what version of WordPress? If you are using WordPress v5.5 then you must use last version of Newspaper too (only this is compatible), therefore you need to make sure that you are using Newspaper v10.3.6.1
Let me know these information!
Thank you!
Hi,
For me this code is working if I set it inside the page in code editor -> https://i.imgur.com/aBpd8ZQ.png -> https://i.imgur.com/Qw2IaHi.png
Also if you want I can take a look on your website to see from where comes the problem for you, but first make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv plugins (theme plugins), also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
If there is still a problem, you can send us an email at contact@tagdiv.com and provide admin login, as well as cPanel. We will take a look. Include a link to this topic in the email.
Thank you!