Hi,

Our developers are checking all theme to fix the problems that are affecting the theme function, if there is till a problem, let us know and we’ll try to help!

Thank you for your understanding!

Hi kentwissinger, I’m glad that I was able to help to you to discover from where comes this problem with auto update.

Also for the issue with single post templates we’ll discus in that topic.
Have a nice day!

Hi alexandria, unfortunately I can not say there will be no problems replacing the “Regenerate Thumbnails” with reGenerate Thumbnails Advanced because we do not test it, but normal there should be no problems, you can make a test.
Thank you for your understanding!

Hello !

Please make sure that you have accomplished all the system requirements as in our documentation here: https://forum.tagdiv.com/newsmag-requirements-for-newsmag/

Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

Let me know the results!

Hi michaelapuscar, please check the guide for manual activation step by step -> https://i.imgur.com/UonVLQW.png -> https://i.imgur.com/6qiWn8N.png -> https://i.imgur.com/9uwfTFq.png after you complet the server id and you set the licence key, you need to set your email address and press “Get tagDiv activation key” that will be set here -> https://i.imgur.com/cLQdHqy.png
Hope this will help you!

Hi sajjadpk,

Unfortunately Newsmag theme o not have this option to make the content full width, sorry!

Thank you for your understanding!

Hi,

If there is still a problem or you have some questions, lets us know!

Have a nice day!

Hi Christoph, please note that when you change Newspaper to Newsmag, you must remove and delete tagDiv plugins, because these are not the same and will fail to update.
Also please note that is not recommend to use both themes on the same website, here are element and features that are not made the same in both themes and this will affect your website and provide problems, you’ll need to choose the theme that you want to use and use the other one for other website.
Also if there are still some problems with theme activation or something, let us know and we can check it to see where is the problem.
Thank you for your understanding!

I’m glad that the problem was solved!
If you have other questions, just let us know!
Have a nice day!

Hi Sal+Pimienta, please provide me a link where I can inspect the amp version to see if the ads are provide or not.
Hi yudi budiman, you can add more ads in amp version if you set ads in mobile ads -> https://i.imgur.com/8pfvNOO.png (using the mobile theme layout for amp it will set the ads for amp version too).

Hi Christoph,

You can achieve this with our theme too, you just need to set with tagDiv Composer the mobile theme plugin and use a custom css, try a custom css like this one -> https://i.imgur.com/XljbPoc.jpg
.td-menu-mob-open-menu #td-mobile-nav,
.td-menu-mob-open-menu .td-menu-background {
width:22%;
}
.td-menu-mob-open-menu #td-outer-wrap{
-webkit-transform: none;
transition: none;
box-shadow: 0 0 46px #000000;
position: unset;
}
The code needs to be set in the theme panel> custom code> customs css.

Hope thai will help you!
Thank you!

Hi prophecywatchman and kentwissinger, please understand that our theme do not have the capability to make the theme update automatically (please check our article from here ) most probably on you host you have some options that when is detected a new update to be make automatic.

Also kentwissinger if you had a demo and you edit it and you do not made your own content, then yes, this will be lost when you change it or uninstall it -> https://i.imgur.com/9Im10z9.png -> https://tagdiv.com/newspaper-theme-installing-demos/

indeed with inline ads from single post templates are some problems, but these can be solved using a fix with -> https://i.imgur.com/421qX6d.png
<div style="width:720px">
</div>

If there is still a problem and you want, you we can take a look to them, make a full backup and send us an email at contact@tagdiv.com and provide admin login, as well as cPanel. We will take a look. Include a link to this topic in the email.

Thank you for your understanding!

Hi,

Another way is to use a custom css, you can try this one:
.td_module_flex_1 .td-image-container, .td_module_flex_3 .td-image-container, .td_module_flex_4 .td-image-container, .td_module_flex_5 .td-image-container, .td_module_flex_1 .td-thumb-css, .td_module_flex_3 .td-thumb-css, .td_module_flex_4 .td-thumb-css, .td_module_flex_5 .td-thumb-css {
width: calc(100% + 40px);
margin-left: -20px;
margin-right: -20px;
}
Set the code in theme panel custom code> advance css> phones.

Unfortunately I do not quiet understand what do you want to achieve using the block 5 widget, please provide some more details and some screenshots if is possible.

Thank you!

Hi,

Usually this is when you are using some cache plugins, then is take some times and is not always actualized so fast.
If you want, we can take a look to this, send us an email at contact@tagdiv.com and provide admin login, as well as cPanel. We will take a look. Include a link to this topic in the email.

Thank you!

Hi leducanh,

Sorry, but I do not understand what has to do the problem that you are facing with the above messages, also since your website was in maintenance mode (is forbidden) I do not had access to see what version of theme and WordPress you are using or if you are using the child theme or not, but if you want we can take a closer loot on this problem, please make a full backup to your website and database and send us an email at contact@tagdiv.com and provide admin login, as well as cPanel. We will take a look. Include a link to this topic in the email.

Thank you for your understanding!

Hi, We;ll try to check it as soon as possible and we’ll replay for this problem there on email.
Thank you!

Hi,

This menu is set using tagDiv Composer -> https://i.imgur.com/BaWBaNO.png and the name can be change from Appearance> menu -> https://i.imgur.com/rBDgMOU.png

Thank you!

Hi, if there are still some problems, let us know!
Thank you!

Hi, please provide me a link where I can inspect this problem, in this way I will be able to provide a better answer!
Thank you for your understanding!

Hi,
Unfortunately, for the moment we do not got any answer from our developers, sorry!
Thank you for your understanding!

Hi,

Unfortunately for the moment our theme has only these options for sticky elements and this option is making the entire sidebar to be sticky.
One solution will be to use a custom css that will display an element in a fixed position (add a class on this element and set on it a css https://www.w3schools.com/css/css_positioning.asp)

Thank you!

Hi,

This can be done with custom work or some plugins, unfortunately using pro demos (cloud templates) these changes can not be set in a child theme, therefore you’ll lose all these changes when you’ll make a theme update.
Here is a similar topic -> https://forum.tagdiv.com/topic/acf-into-cloud-template/ also if you want to add these custom fields in blocks, you ca do it in the files from this folder -> wp-content/plugins/td-composer/legacy/Newspaper/includes/shortcodes

Thank you!

I’m glad that you manage to solved the problem!
If you have other questions, let us know!
Have a nice day!

Hi kunpotsu,

This problem appear if you are using the last version of WordPress v5.5, but you do not use the last version of theme (the only one that is compatible with WordPress v5.5), you can fix this in two ways:
1. Update the theme (make first a full backup to your website and database first and only after that make the theme update).
2. Downgrad the WordPress.

Thank you!

Hi prophecywatchman, we are sorry for the inconvenience!

Normal there should be no problems when you make the theme update, but there can be some changes, when you are make the update from an old version, or if you are using some security plugins, firewall or other plugins like these.
If you want we can take a look to the problem that you have, for this please send us an email at contact@tagdiv.com and provide admin login, as well as cPanel. We will take a look to this problem and we’ll try to fix it.

Thank you for your understanding!