Hi tomreeve, is this plugin enable on your website https://imgur.com/7EdWYIz ?
If yes still have the problem, please provide some more details about the way you implement the code in newsletter block.
Thank you!

Hi, I’m glad that I was able to help!
If you have other questions, just let us know!
Have a nice day!

Hi,

Please send us an email at contact@tagdiv.com and provide admin login, as well as cPanel. We will take a look. Include a link to this topic in the email.

Thank you!

Hi ls0@libero.it,

TagDiv Composer must be enable because this is the one that old the normal layout for the website, also what version of WordPress do you have? because if it is v5.5 then you must to update the them to Newspaper v10.3.6.1 only this version can work with the last version of WordPress.
If you are using this version and deleting and reinstalling the tagDiv Composer (as in the link that you set above) is not fixing the problem for you, please send us an email at contact@tagdiv.com and provide admin login, as well as cPanel or FTP if possible. We will take a look. Include a link to this topic in the email.

Thank you!

Hi,

This site is not made with our theme, also when it is set on the left is not full loaded, this is normal look like this -> https://i.imgur.com/5ksuLKT.jpg
Now you can achieve this only if you are using a background image to have a boxed layout -> https://i.imgur.com/DJwFWw4.png -> https://i.imgur.com/DV6dABg.png ->

View post on imgur.com

.td-header-desktop-wrap .tdc_zone, .td-boxed-layout .td-container-wrap.td-main-page-wrap, .td-footer-wrap .tdc_zone {
position: relative;
left: -80px;
}
This custom css need to be set in theme panel> custom code> custom css.

Hope this will help you!

Hi,
Using our theme, the easiest way to get the archive page is to use the element for archive from tagDiv Composer -> https://i.imgur.com/8OgNMoY.png -> https://i.imgur.com/jt0UQCm.jpg
Unfortunately this is the only way for the moment.
Thank you for your understanding!

Hi JoAnn,

For me installing the PRO demo added the Shadow on website, but if you want you can add this shadow with custom css like this -> https://i.imgur.com/8dArdA7.jpg
.td-header-desktop-wrap .tdc_zone {
box-shadow: 0 -13px 10px 3px rgba(0, 0, 0, 0.12);
}
.td-main-content-wrap{
box-shadow: 0 0 10px 3px rgba(0, 0, 0, 0.12);
}
.td-footer-wrap .tdc_zone {
box-shadow: 0 13px 10px 3px rgba(0, 0, 0, 0.12);
}
This code need to be set in theme panel> custom code> custom css.
Usually this css is set custom in header like this -> https://i.imgur.com/czDx1pI.jpg

Thank you!

Hi wmvova, maybe you are not using Newspaper theme and you are using Newsmag theme this one do not have the tagDiv Cloud Library plugin, this part of forum is for Newspaper theme.
Please provide some more details about the theme you are using.

Hi kv2020, since there is no option for this, you can achieve the hours ago on blocks only with custom work.
For this you can use this article -> https://mekshq.com/change-wordpress-date-format-to-time-ago/ or the official documentation -> https://developer.wordpress.org/reference/functions/human_time_diff/
There are also plugins that can be use for this -> https://wordpress.org/plugins/meks-time-ago/

Thank you!

Hi,

Please understand that our support forum is not instant. We start to answer from oldest to newest topics/emails (also if you replay the topic/email will be move to newest and you’ll late answer).
If you do not do not have some security module or a firewall to block the theme plugins to be installed and activate, send us an email at contact@tagdiv.com and provide admin login, as well as cPanel. We will take a look. Include a link to this topic in the email.

Thank you for your understanding!

Hi tbk1974,

I just checked the forum links and for me are working, please provide some example of links that do not work or if this is not what you mean, please provide some more details.

Thank you!

Hi,

That is usually a temporary issue with the Envato servers, you could wait for a while and try again. Or use the manual activation
– https://i.imgur.com/DOwLMYw.png
Or add the key to your account here in the forum, as mentioned here
– https://forum.tagdiv.com/newspaper-6-how-to-activate-the-theme/

If there is still a problem or you have more questions please let us know.

Thanks

Hi frudy, if I understand correctly you want to separate the posts from grids and blocks using the categories, if is so, then you can do this by editing the pages with tagDiv Composer and using the filter tab from blocks and grids -> https://i.imgur.com/dGDr6KC.jpg
Thank you!

Hi frudy, if you are using the last version of WordPress, v5.5 then you must use the last version of Newsmag too (v4.9.5), only this will work properly.
For this you need to update the theme and you can use our guides from here -> https://forum.tagdiv.com/newsmag-how-to-update-the-theme/
If there are some problems, please provide some details about theme and some screenshots.

Let me know the results!

Hi,

This error happens due to a lot of possible reasons. Check the useful guide from here -> https://www.hostinger.com/tutorials/fix-sorry-you-are-not-allowed-to-access-this-page-wordpress#gref
Theme activation -> https://tagdiv.com/how-to-activate-the-newspaper-theme/
You can manually activate the Newspaper theme from here: https://www.screencast.com/t/EL4k48Lq

If this is still not working go in Newspaper> System status and replace the url from: -> https://i.imgur.com/WlRnszw.png
admin.php?page=td_system_status
in
admin.php?page=td_system_status&reset_registration=1
And try after that to activate the theme.

If there is still a problem, you can send us an email at contact@tagdiv.com and provide admin login, as well as cPanel and the licence. We will take a look to the problem and we’ll fix it. Include a link to this topic in the email.

Let me know the results!

Hi,

I just checked your website and as I can see the images are displaying now -> https://i.imgur.com/jMFd7Dn.jpg

Thank you!

Hi,

Unfortunately there is no option for that, but you can use a custom css like this one -> https://i.imgur.com/1rqgEdK.png
.tdm_block_text_image .td-block-span6 {
width: 50%!important;
}
This code need to be set in theme panel> custom code> advance css> phones.

Thank you!

Hi,

1-2. I just check this and on my install these settings are working correctly -> https://prnt.sc/u0zihh -> https://prnt.sc/u0zipd make sure that is not a plugin conflict, also what version of theme, WordPress and php are you using?

3. If you are using a single post template or a pro demo you can edit the cloud template with tagDiv Composer -> https://i.imgur.com/UITmXvv.png and replace the Single Related Posts with a flex block and filter it after Related Posts -> https://i.imgur.com/mfaGPiv.png in this way you can use the Title tag (SEO).

let me know the results!
Thank you!

Hi Phil_Arnold,

You need to edit the website with tagDiv Composer -> https://i.imgur.com/8D5icrz.jpg and adjust the portrait viewport -> https://i.imgur.com/fR3cdaQ.png

If there is still a problem, please provide me a link and some more details about the thing that you want to edit.

Thank you!

Hi indieeye,

The plugin was tested only with standard templates, not with pro templates.
Also the changes that you made were on the standard templates, the files for a single post template can be found on this path -> wp-content/plugins/td-cloud-library/shortcodes/single but this is a little hard do make it to work properly, but the steps should be the same.

Thank you!

Hi kentwissinger,

1. There was no demo removed, the Black Version demo is still in our theme -> https://i.imgur.com/TczHyQ3.png but please note that in order to can use it you must have tagDiv Composer and tagDiv Standard Pack enable -> https://i.imgur.com/zZLlLSe.png
Also note that we always recommend to make a full backup before the update.

2. Please note that our theme is not update it’self, is your decision to press the update button to update the theme -> https://tagdiv.com/update-newspaper-theme/

Thank you for your understanding and sorry for the inconvenience!

Hi,

In order to change the logo you can use our guide from here -> https://www.youtube.com/watch?v=HXQQygkCCJo also make sure that you display the image or text -> https://i.imgur.com/Zs5shNm.png -> https://i.imgur.com/v3sEEu9.png -> https://i.imgur.com/XdXqH4B.png -> https://i.imgur.com/XdXqH4B.png on mobile -> https://i.imgur.com/wqNV6vE.png
If you are using a cloud header, using tagDiv Composer you can upload a bigger image change the image width -> https://i.imgur.com/az0pQLH.png or if is a text you can increase the font from style tab -> https://i.imgur.com/OmOU0ry.png

Hope this will help you!
Thank you!

Hi,

What you can can be achieve only with cloud templates, not standard templates, for this you’ll need to make sure that you have installed and enable tagdiv Cloud Library -> https://i.imgur.com/ugxgyKN.png and add the cloud templates from cloud templates -> https://i.imgur.com/VAY3VBR.png -> https://i.imgur.com/3cF0Xbn.jpg

Thank you!

Hi,

1. Unfortunately our theme has only a slide for posts, but I think that you can achieve this using some extra plugins, maybe the revolution slider.
How to install Revolution Slider v5-> https://forum.tagdiv.com/how-to-install-revolution-slider-v5/
Import Revolution Sliders on demos -> https://forum.tagdiv.com/import-revolution-sliders-on-demos/

2. You can add cal to action element using tagDiv Composer -> https://i.imgur.com/DIXmTaN.png -> https://i.imgur.com/Wm1EeWx.png

Thank you!

Hi,

I just test it on my install and for me is working -> https://i.imgur.com/DwA1BAX.png -> https://i.imgur.com/FF9P7pS.png

Please try the below steps:
1. Disable tagDiv Composer -> https://i.imgur.com/uzBdRB9.png
2. delete tagDiv Composer -> https://i.imgur.com/xGGfYE7.png
3. Reinstall tagDiv Composer -> https://i.imgur.com/Ay0zJHn.png or -> https://i.imgur.com/ZMgV9at.png
4. Clear all cache from your website, host and browser ( for browser use force refresh Ctrl Shift R ).

If the problem still persists, please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv plugins (theme plugins), also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

Thank you!