Hi joandajer, please make sure that you are using the last version of WordPress v5.5 and Newspaper v10.3.6.1
Also make a test and see if this problem still appear when you are using only the theme plugins (tagDiv plugins).
Also you can check this topic for how to fix high cpu -> https://forum.tagdiv.com/topic/a-few-tips-for-newspaper-x-speed-high-cpu-usage-issues/

Let me know the reults!
Thank you!

Hi,
We are were about this problem. Also there will be soon an update that will fix this problem (our developers will change the deprecate code)!
Thank you for your understating!

Hi,
There will be soon an update that will remove the those warnings (our developers will change the deprecate code)!
Thank you for your understating!

Hi andxtagdiv,

Please make sure that this problem is not made form untested plugins, please deactivate ALL plugins except tagDiv plugins (theme plugins), also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
If the problem still persists, please provide some more details about the element you are using, also some screenshots and a link will help a lot.

Let me know the results!
Thank you!

Hi,
There will be soon an update that will remove the those warnings!
Thank you for your understating!

Hi Jenny,

Unfortunately you can not use this theme option until you activate the theme.
Theme activation -> https://tagdiv.com/how-to-activate-the-newspaper-theme/
You can manually activate the Newspaper theme from here: https://www.screencast.com/t/EL4k48Lq

If this is still not working go in Newspaper> System status and replace the url from: -> https://i.imgur.com/WlRnszw.png
admin.php?page=td_system_status
in
admin.php?page=td_system_status&reset_registration=1
And try after that to activate the theme.

Let me know the results!

Hi jakubz, the problem is with these settings like 100vh, what means vh?(Relative to 1% of the height of the viewport*), that’s why you need to reset the style and try other settings.

Than you for your understanding!

Hi,

I think that you can achieve something like that using the Revolution Slider and settings some images with link in slider, unfortunately now I ca find only this old documentation -> https://www.youtube.com/watch?v=ce_uDZALoo0 -> http://support.wedesignthemes.com/knowledge-base/slider-revolution-how-to-hyperlink-slides-and-layers/
How to install Revolution Slider v5-> https://forum.tagdiv.com/how-to-install-revolution-slider-v5/
Import Revolution Sliders on demos -> https://forum.tagdiv.com/import-revolution-sliders-on-demos/

Thank you!

Hi medriad, If you want we can take a look, maybe you have something different from what we tested.
Please make a full backup and send us an email at contact@tagdiv.com and provide admin login, as well as cPanel or FTP if possible. We will take a look. Include a link to this topic in the email.
Thank you!

Hi,

Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv plugins (theme plugins), also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Please do not use WPBakery with tagDiv Cloud Library, this will not work correctly. Please deactivate WPBakery and import some demos from tagDiv cloud Library -> https://tagdiv.com/what-is-the-cloud-library/ or install a pro demo.
If there is still a problem, please provide me a link where I can inspect it.

Let me know the results!

Hi madpixel,

First of all you need to make sure that the theme requirements are set as in our guide from here -> https://forum.tagdiv.com/requirements-for-newspaper/
Also if you are using extra plugins and the theme is no longer working properly, you need to disable these plugins one by one to identify the one that made the problem, after that or you let it disable or you try to find and work around.
Also to see if you are using amp plugin, please check if the plugin is enable -> https://i.imgur.com/bPUPgia.png and if the mobile theme is enable, check what option you are using -> https://i.imgur.com/I0Yazud.png
Also what templates do you use before and what templates are you using now?
Also now is a delicate period because of covid19, this may be a cause too.

Thank you for your understanding!

Hi jackibrahim, unfortunately the Instagram followers from social counter do not have yet permission to get number of followers (our developers are working to get access to this data) for the moment you need to use the Instagram fixed count -> https://i.imgur.com/YWFmOwo.png, only the feeds from Instagram and for this, you must to set the Instagram as in our guide from here -> https://forum.tagdiv.com/instagram-widget/
Thank you for your understanding!

Hi,

If you are not using theme, then there should be no problems.

Thank you!

Hi,

Make sure that you set the svg like this -> https://imgur.com/fsmq6KX also if the problem persists, pleas provide me some screenshots with hos should be display and a link where I can inspect the problem.

Thank you!

Hi mnlawson,

We recommend to make and use a copy of pages, because if you change or uninstall the demo, all changes made on it will be lost -> https://i.imgur.com/yFpLtTl.png -> https://forum.tagdiv.com/installing-demos/
If you want to make a copy for pages, all you need to do is to create a new page and past in it the content from the page that you want to edit -> copy page -> https://i.imgur.com/EaB9QJf.png -> https://i.imgur.com/hWtC9LR.png -> https://i.imgur.com/Si6p4U1.png after that open it with tagDiv Composer and make the changes and hit the save button.Also the cloud template can be duplicate -> https://i.imgur.com/GbvOFOu.png

Hope this will help you!

Hi,

For the problem with icons, is look that these are block by CORS policy -> https://i.imgur.com/Hot3f5l.png , you can fix this by follow the steeps from this article -> https://crunchify.com/how-to-fix-access-control-allow-origin-issue-for-your-https-enabled-wordpress-site-and-maxcdn/

Hope this will help!
Thank you!

Hi Renu Bakshi,

If you are not using the mobile theme plugin, then the sidebar will be display on mobile, but this will be display after the post/page content because there is not enough space to be display as on desktop.
https://i.imgur.com/8rH47An.png -> https://i.imgur.com/WHE8Cb8.png -> https://i.imgur.com/UXw4ipX.png

Thank you!

Hi drh10,

If the page has set the parent page -> https://i.imgur.com/pSH4hI9.png this should display the breadcrumbs like this -> https://i.imgur.com/1Bf6kdp.png but when you are using tagDiv Composer you need to set this page template -> https://i.imgur.com/SinKKwd.png and the parent will be display.

Hope this will help you!

Hi,

You can try this custom css -> https://i.imgur.com/23aWjV1.png
.td-weather-days .td-day-degrees {
font-size: 18px;
}
This code need to be set in this place -> https://i.imgur.com/s0Zp2cV.png
Hope it will help you!

Hi,

Please make sure that you are using the last version of Newspaper theme (v10.3.6.1) and WordPress v5.5 also make sure that you do not have any plugins that interfere, please deactivate ALL plugins except tagDiv plugins (theme plugins), also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

Let me know the results!
Thank you!

Hi loslunesseriefilos, unfortunately there is no option for this, but you can use a custom css to remove the next and prev buttons, in this way the ajax will not be use.
-> https://i.imgur.com/JW4ZhXs.png
.td-next-prev-wrap{
display: none;
}
This code need to be set in theme panel> custom code> custom css.
Hope this will help you!
Have a nice weekend!

Hi,

This is a strange situation, since you are using the same post template the layout should be the same, now the only thing is to be both articles/posts and not custom post types, also what can interfere is the content, is possible that in the one without ‘Related Articles’ block to use some shortcodes from untested plugins, pleas make a test and please deactivate ALL plugins except tagDiv plugins (theme plugins), also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

Let me know the results!
Thank you!

Hi,

“I tried to add Custom Ad code to Header banner – but it doesn’t show any image – screenshot -https://prnt.sc/u2r5l9” the image will be display only on frontend, therefore, after you set the banner, you need to save the changes and click on view, also make sure that you set the banners as in our guide from here -> https://forum.tagdiv.com/using-other-ads-non-adsense-ads/

How to freeze drop down menu to get selected item in the list ? -> please check the structure of menu, and make sure that is a simple menu and you do not added to it mega menus.

I tried to add Inline Text with shortcode -> you can try the text with title or column text element and set in text area the shortcode and the rest of element, this should work.

Let me know the results!
Have a nice weekend!

Hi,

For this you can replace the above css with this one -> https://i.imgur.com/ZZZUS4U.jpg
figcaption {
text-align: center;
font-style: italic;
}
Hope this will help you!
Thank you!

Hi,

Usually this problems appear sometimes when the amp page/post was indexed and it can not find to load the fonts, usually this problem is fix when the website is re-indexed also is affected only the post/page that is store on google, after you navigate to other post, the icons will be display.

Thank you for your understanding!