Hi,
I understand. Please contact us via email at contact@tagdiv.com and include your wp-admin access so we can investigate the issue.
Thank you!

Hi,

1. If you are referring to the search from the section https://i.imgur.com/Oj1ztUS.png just import the page/section you like from doctors https://i.imgur.com/ACJem9U.png. After that, on the search form, you need to set some settings, for example, the post type you want to search and the placeholder text – https://i.imgur.com/NI0VrH7.png. Maybe you have a different CPT, or maybe you want to display posts, or you can clear it, and it will search in all CPTs. None of the search templates (the one you get after you click on the search button) can be edited in the current state https://i.imgur.com/b06UZ8x.png or you can import the same doctor search template https://i.imgur.com/doZ4pwp.png

2. This is teh contact form page from the demo Office Nexus to use it you need to use the Advanced Custom Fields plugin, use tagDiv Composer to select teh fields you want to display https://i.imgur.com/WC3Dkqv.png and on “Post Form Submit” button you can set the type of CPT you want to be, format and the status, also you can use the options for emailing the adminsitrator and other email custom set – https://i.imgur.com/S8INO9m.png for more details you can also check our guide from here – https://forum.tagdiv.com/create-frontend-submission-form/

3. This, depending on the type or the events you want to use, now the best plugins used by our clients are The Events Calendar (Complete event management tool) and WP Event Manager (Selling event tickets on WooCommerce).

Thank you!

Hello,
There are a few options that can be used, you can hide it for logged-in users or visitors or another alternative that is added by the tagDiv Opt-in Builder plugin, is to hide it for users that do not have a specific plan purchased https://i.imgur.com/aHpCYzl.png
Thank you!

Hi,
The search problem, it will be need to replace the current theme plugin tagDiv Composer with the one from here – https://cdn.tagdiv.com/wp-content/uploads/2025/11/td-composerfix.zip
Thank you!

Hi,
Thank you for sharing with our community!

Hi Mick,
I’m glad that you managed the situation!

Hi,
This situation appears because you are using the tagDiv Mobile theme plugin instead of the responsive version. To have the same layout and content as on desktop, please go to plugins and look for the TD Mobile theme plugin, disable it, clear all cache, and the responsive version will be displayed.
I hope this will help you!

Hi,
Yes, you can do it from your Themeforest account https://i.imgur.com/7JMXyjP.png on your Downloads page, under the download button, a rating box should display.
Giving Feedback On Items

Thank you!

Hi,
What you need to do is to check the settings on the mobile viewport and adjust them on each block that doesn’t look ok and on each column. For this edit, teh page using tagDiv Composer – https://i.imgur.com/D9Gawe6.png then select the mobile view port – https://i.imgur.com/Pks8bjA.png after that select the block that do not looks good, the one from your image I beelive taht has set on the column that is holding ist a custom width (300%) so on mobile should be 100%, to do this slect the element the in the side bacr in tagDiv Composer over the block name you see row > column click on column and look in Layout tab and css if there are any values set for width, if there are repalce them with 100%.
Also, the flex block can be edited per viewport for example, the number of modules per viewport – https://i.imgur.com/Lk9aW6X.png

Hi,

I understand that you would like to translate the Theme Panel and TagDiv Composer so everything appears in your WordPress site’s selected language. Unfortunately, this is not currently possible. Our theme settings and tagDiv Composer are available only in English, and there is no option to translate them.

Thank you for your understanding.

Hi,
I think that there is a problem with the Imgur platform.
If you want, we can take a look. For this, you can contact us via email at contact@tagdiv.com and provide wp-admin access and we’ll check it as soon as possible.
Thank you!

Hi,

If you do not want to do yjos globally and only on flex block 1 then you can use the options from the flex block 1, edit the page using tagDiv Composer, select the block and disable the comments – https://i.imgur.com/vtZ7Z3N.png

Hi,
When you install the pre-built website DOCTORS PRO, all the necessary plugins for it will be automatically installed during the pre-built website installation. Normally, it needs the following plugins: tagDiv Composer, tagDiv Cloud Library, tagDiv Opt-In Builder, and Advanced Custom Fields.
Unfortunately, we do not have a tutorial for how to set the doctors to this search engine, but I can help you. Just let me know if you have the pre-built website installed or if you only want to import that section and use it.

Hi,
In situations like this, you need an FTP or cPanel acess, set the debug to true to see exactly what is causing the problem. After that, if it is a plugin like tagDiv Composer, rename the plugin (this can be done using FTP or cPanel, renaming the plugin will disable it from the site).
How to Fix the Critical Error in WordPress (Step by Step)
Thank you!

Hi,
I’m glad the problem is solved.
Thanks for the suggestion!

Hi,
Normally, a license key is for one website. Please check the ThemeForest license specifications here – https://themeforest.net/licenses/standard – https://themeforest.net/licenses/terms/regular -> https://prnt.sc/X0AldIM7e7ni
We allow the key to be used on 2 websites at the same time because most website owners need a testing website in addition to the live one, and the theme must be activated there as well.
The key can be assigned from Newspaepr > My license
Thank you!

Hi,
I made some tests on my install, but for me it seems to be ok, maybe I do not make the same settings as you. In case you want, I can take a look, for this you can contact us via email at contact@tagdiv.com and provide a wp-admin access to take a look.
Thank you!

Hi,
Please edit the homepage using tagDiv Composer and select manage, then see if the header applied to the page is set as individual or global. Usually, the situation mentioned by you appears when it is set as an individual header.
https://i.imgur.com/tJkC8xk.png if it is like this https://i.imgur.com/LtgrzWb.png is using the global template, but if it is like this https://i.imgur.com/EkXEZf3.png has the header assigned as individual, so it is no longer changed if the global header is changed.

Hi,
Checking the source of the page, the mentioned code is still set in the raw HTML element from tagDiv Composer – https://i.imgur.com/SVFxyEO.png. If it isn’t, please open the website in incognito and log in to see if it is displayed or not in tagDiv Composer. If there are still problems, please provide some screenshots or a screen record.
Let me know the results!

Hi,
I think that you are referring to this – https://i.imgur.com/RgJIsBM.png if is so, then you can remove that empty ray column by removing the row (you can delete a row with the empty column using the right click on the row icon -> https://i.imgur.com/JodWvlW.png -> https://i.imgur.com/e6bb8U5.png or using the drag and drop or you can simply click on the row and press the delete button from your keyboard).
Thank you!

Hi Mark, unfortunately, this can be done only using custom css:
.td-container .td-main-sidebar p,
.td-container .td-main-sidebar a,
.td-container .td-main-sidebar{
font-family: Carlito!important;
font-size: 16px;
}
The above css can be set in the theme panel > custom code > custom css.
I hope it will help you!

Hi,
I understand the situation, you do not need the background to be on the entire module, only on the title, for this please set on the elements you want to have the background color the class “td-hero-title” https://i.imgur.com/BdtekOd.png after that set this custom css in a css element.
.td-hero-title .entry-title {
background: #fff;
-webkit-box-decoration-break: clone;
}
If you need to apply it on more places in the website it can be set in the theme panel > custom code> custom css.
I hope this will help you!

Thank you!
We’ll continue via email!

Hi,
The buttons from posts should normally keep the settings that have been set in the article, but if on the single post template on button, there are set other styles, then those will overwrite those from the article editor https://i.imgur.com/GEobiUK.png or if is a standard template will aply theme panel settings – https://i.imgur.com/4y2l4yV.png
Also, I checked the problem with the iamge and now the image looks to be ok – https://i.imgur.com/ipzhhPK.png

Hi,
I believe this issue is related to the comment element in the theme, as well as in the tagDiv Cloud Library.
I’ve notified our developer about this, and they will investigate it as soon as possible.
Thank you!