Hi,
I think that one is flex block 1 if so then you need to use tagDiv Composer, edit the page, select the block and search for “Module background”. This will be under the style tab – https://i.imgur.com/PkYnWoR.png
Thank you!

Hi Mick,
I just checked the website using my mobile, and for me, it’s happeing that the problem with the header is like this, the logo is over the mobile menu – https://i.imgur.com/6WCLGzs.png, so maybe in your case it’s ok, on mobile, but it appears to be a more global problem. Could you please check the settings from teh cache plugin?

Hi,

If you are on a page, make sure that you do not have the option for unique articles enabled, if you have it please disable it.
Also, if you are on a cloud template and not a page, please make sure that you set the right filter. For example, if it is a cloud category template, you need to select the filter current category https://i.imgur.com/8HjGA8c.png, for tag, current tag.
Another settings that can be checked are the options for offset from the block – https://i.imgur.com/4ixKaTa.png make sure it is set only if you want to skip a number of articles.

Thank you!

You can also check the answer from this topic – https://forum.tagdiv.com/topic/embedding-reels-from-fb-and-ig/#post-537832

Hi,
I just made a test, and it seems to work correctly – https://i.imgur.com/SMothZF.png https://i.imgur.com/ugKNJQn.png. Just make sure that you do not have any extra plugins interfering, and also please check to see what settings you have on the post template (theme panel settings) or the single post template (with tagDiv Composer).
Thank you!

Hi Koder,
Could you please share some screenshots and a link so I can investigate this issue further?

If the footer has been set to be sticky at the bottom, I don’t think that’s the best solution. It might be better to make the content row take up the full height of the page – https://i.imgur.com/7YqRer3.png, or simply allow the footer to appear immediately after the content ends (which is the default behavior).
Thank you!

Hi,
I’m glad that you figured it out!
Have a nice day!

Hi,
This can be done manually by getting the embed code from your FB and IG (https://wordpress.com/support/facebook-embeds/) or by trying some automatic plugins
Embed Facebook Feed On WordPress Website for Free in 2025 (How to guide)
I hope this will help you!

Hi,
If this is a shortcode and it is the same on the entire website, what it can be done is to use a regex to remove it or replace it – https://wordpress.org/plugins/search-regex/
If there are more shortcodes you can use the plugin shortcode finder – https://wordpress.org/plugins/shortcodes-finder/
Thank you!

Hi,
Unfortunately, without website access, I can not say exactly what the problem can be.
If the ad code is working on the entire website except for the homepage, then it can be something related to the settings you have made for the homepage. In case you are using a plugin for ads, please check if there are any settings related to the homepage or the page ID of the homepage.
Thank you!

Hi Suhasbhat,

You can not delete the empty column, only the row that contains empty columns. You can change the layout of rows.
If you want to delete a row, you can delete a row with the empty column using the right click on the row icon -> https://i.imgur.com/JodWvlW.png -> https://i.imgur.com/e6bb8U5.png or using the drag and drop or you can simply click on the row and press the delete button from your keyboard -> https://www.screencast.com/t/Mai7iyEG The same steps are to delete the elements.

Thank you!

Hi,
I just checked the screenshots and the provided link and nowit seems to look correct – https://i.imgur.com/0Q0qVor.png I believe it was something related to cache on css and js.
Thank you!

Hi,

The code error lines are all related to the comments. Are there any extra plugins for comments that are used? Do you have a specific setting set on the comments (maybe in wordpress or individual articles?)

Thank you!

Hi,
To have a replica website, there are a few possibilities.
1. Use the duplicator plugin (it will need to clean the articles, maybe categories, when the site is set on the new domain, but will be duplicated 1:1).
2. Using the method you did but you need to do more than setting the theme, theme plugins, demo and the theme panel, you ned to import the cloud template and the pages you made. This can be done using the wordpress tools, but the main site should have the same plugins https://learn.wordpress.org/tutorial/tools-import-and-export/

Alternatively, you can use the copy-paste method: simply copy the cloud template from one site and paste it into a cloud template on the other site.

Thank you!

Hello,
We’ll need some more details related to this situation, for example, if this is happeing using teh last theme version, which is 12.7.3, now in case if the problm persist we need to know if this is happeding on a specific page if is on a specific page, then it is need to check the settings from each block on taht page to make sure that only correct values have been set in the blocks settings. Normally, that php warning is referring to an option for a background linear-gradient
Thank you!

Hi,
This is because no products have that attribute set. If you set that attribute to one of your products, then the “No Attribute” text will be changed in the dropdown.
Thank you!

Hi,
This can be related to how the links page for articles you want to make available from Instagram was created. Could you please provide more details and additional screenshots?
Thank you!

Hi Mick, I just checked the mobile version of the website and there seems to be a problem with the way of the logo is displaying – https://i.imgur.com/X28vemy.png. This is over the menu.
What I suggest is to check the log on the website to see if the problem persists. If the problem is resolved, then you must check the settings from the cache plugin.
Thank you!

Hi,

There was no new version for the plugin because we received the confirmation that the problem is resolved in the tagDiv Cloud Library version 3.9.2, and the message continues to pop up because of the way the version is displayed for our theme plugin, the answer was that it should be only Version 3.9.3 and our plugin displays Version 3.9.3| built on 22.10.2025 10:59
But now that we’ve mentioned it, our developers are already working on an update to the theme, but it will most likely be released in January.

I appreciate your understanding!

Hello,
Do you want to display both the date and the time? If so, then you can do it in WordPress settings > general https://i.imgur.com/X7g8Bcz.png and that format will be displayed in any place where it hasn’t been manually set https://i.imgur.com/ivKR2I1.png
Thank you!

Hi,
If you have a mobile page then you can duplicate it without problems, go to pages and look if that page is a mobile page, if it is then just duplicate it – https://i.imgur.com/UR4479w.png
Thank you!

Hi,
This can be done only if you are using a single post template from tagDiv Cloud Library (then using tagDiv Composer, you can set teh ad box element in the position you want). If it is a standard template, then you can use only the theme panel> ads sections for setting the ads in the positions mentioned there.
Thank you!

Hi,
Unfortunately, I’m not sure that I understand the option you are referring to, maybe you are referring to the option from blocks https://forum.tagdiv.com/flex-block-settings-guide/ https://i.imgur.com/DrGChxe.png or maybe you are referring to the article options Infinite Loading for Single Posts.
Thank you!

Hi,
If you are using the headers from tagDiv Standard Pack and not cloud templates, then you can change the color from theme panel > theme colors > mobile menu https://i.imgur.com/0AsFBNM.png. Now if you have the plugin tagDiv mobile theme plugin installed, then you need to check the settings mentioned in this guide – https://forum.tagdiv.com/the-mobile-theme/
Thank you!

Hi,
I checked the website and it appears that you manage to resolve the problem with the mega menu – https://i.imgur.com/f6erFfZ.png https://i.imgur.com/1qaZhDG.png
Thank you!